Enterprise Solution Management (ESM) Program Service Agreement PDF

Adobe

The Adobe software for which Platinum Support is available is listed on: www.adobe.com/support/products/enterprise/eol/index.html.

Adobe Premier Support Terms and Conditions

Premier. Support Customers at the Enterprise and Elite levels will also receive Field Services and for Customers at the Elite levels

ADOBE SUPPORT PLANS

Adobe enterprise subscription. This is enhanced with the ENTERPRISE support plan. ENTERPRISE customers will impact status

MAGENTO SUPPORT SERVICES TERMS AND CONDITIONS 08

28 août 2020 Magento. Commerce Pro: On-premise. Software (Gold. Support). Within 1 hour. Within 4 hours. Within 6 hours. Within 3 business days. Page 3 ...

Adobe Enterprise Term License Agreement for commercial and

With an Adobe Enterprise Term License Agreement (ETLA) Get access to customized support 24x7

Adobe Sales Order

https://helpx.adobe.com/support/programs/support-policies-terms-conditions. If there is any conflict between this Sales Order and the Adobe Enterprise.

Adobe Commerce Software Lifecycle Policy

24 janv. 2022 Agreement or the Support Terms and Conditions. To receive software support during the ... 1 Enterprise Edition was renamed Magento Commerce.

Enterprise Solution Management (ESM) Program Service Agreement

*Severity definitions are as provided in the terms and conditions for Adobe Support. 2. For Priority 1 critical case requests the response time shall be thirty

Adobe

Important 2 business hours. 4. Minor 1 business day. 5. *Severity definitions are as provided in the terms and conditions for Adobe Support.

PRODUCT DESCRIPTIONS AND METRICS

applicable Gold or Platinum Adobe technical support PDM. This PDM sets forth the additional terms and conditions for the provision of Technical Solution

[PDF] Enterprise Solution Management (ESM) Program Service Agreement