[PDF] A Study on the Awareness of Product Ingredients among Women





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What are the most popular skincare ingredients?

    Some of the more well-researched skin replenishing ingredients are hyaluronic acid, ceramides, salicylic acid, and amino acids. These work to lock in moisture and replenish the skin’s natural stores of lubrication. There are good and bad alcohols.

What do skincare ingredients do?

    Skin restoring ingredients - like retinol, peptides, linolenic acids, and niacinamide - work to reinvigorate the skin and mitigate a lackluster, dull appearance. We choose food loaded with antioxidants like goji berry smoothies or kale salads. Why would we not do the same for our skin?

What are the side effects of common skincare ingredients?

    Creams and lotions with alpha-hydroxy acids may help with fine lines and wrinkles , irregular pigmentation and age spots. It may also help shrink enlarged pores. Side effects of alpha-hydroxy acids include mild irritation and sun sensitivity.
IOSR Journal of Business and Management (IOSR-JBM) e-ISSN: 2278-487X, p-ISSN: 2319-7668. Volume 14, Issue 4 (Nov. - Dec. 2013), PP 65-72 www.iosrjournals.org www.iosrjournals.org 65 | Page A Study on the Awareness of Product Ingredients among Women

Skincare Users in State Of Madhya Pradesh

Asiya Faisal Khan, Mohd Faisal Khan

Astt. Professor, Sahib Institute of Management and Research, Indore India Research Scholar, Rajeev Gandhi College, Bhopal India Abstract: The market and store shelves today, are flooded with n number of products and countless

brands, giving number of choices for the consumers to buy. Increase in literacy levels, high increase of

women joining the workforce have made people more aware and conscious towards hygiene and beauty. The

growing concern for a perfect skin and a perfect body has become the goldmine for the skincare industry all

over the world. This paper focuses on an effort to determine consumer buying behavior through the awareness of

product ingredients in skin care products by Women users living in Madhya Pradesh. Questionnaires were

distributed and self administered to 250 respondents. Chi-square was used in the study. The sample includes

women skin care users both working & non working.

The findings of the study indicated women buyers have an awareness regarding the presence of

product ingredients in skin care products. Women skincare users are conscious about the Product quality of the

skin care products. The research is on consumer behavior, certain degree of subjectivity can be found

among sample respondents was the limitation of the study. Its suggests that Companies should strive hard

to explore new natural ingredients which are safe and effective in usage. Keywords: Product ingredients, women skincare users, consumer buying behavior. The changing competitive landscape has flooded the market with n number of products and brands.

Many products are on the shelf and every product has its own differentiation over the other. At the same time,

the Indian consumers becoming more educated, awared and have become choosy in selecting their products and

services according to their intrinsic value. The Indian consumers are becoming more conscious towards

hygiene and beauty. The growing concern for a perfect skin and a perfect body has become the goldmine for the

skincare industry all over the world. Many national and International companies are trying to tap existing

potential of the skin care market by offering new skin care products with unique product ingredients as to create

a competitive edge over the other products present in the market.

I. Skin Care Products

Skin care products refer to all products used for cleansing, massaging, moisturizing etc. of the

skin especially the face or hands. The aim of such products is to maintain the body in good condition

and protect it from the harmful effects of the environment. Skin care products also fall into the general

category of cosmetics. Skin care products include cleanness facial masks, loners, moisturizers,

sunscreen, tanning sets and lotions, skin lighteners, serums and exfoliants.

The Global Skin care Industry.

The skin care market consists of the retail sale of facial care, body care, sun care, hand care, depilatories and makeup remover products. The global markets consist of Africa and Middle East,

Americans, Europe and Asia ± Pacific. The global skin care market generated total revenues of $78.1

billion in 2011, representing a compound annual growth (CAGR) of 4.5% for the period spanning

2007-2011. Facial care sales proved to be the most lucrative for the global skin care market in 2011,

generating total revenues $50.1 billion equivalent to 64.1% of the market's overall value. The body

care segment accounts for a further 16.8% of the market sun care at 9.2%, Hand care at 5.9%,

Depilatories at 2.0% and makeup remover at 1.9%. Market segmentation of the Global market Asia ± Pacific accounts for 44% Europe at 33.7% of the global market, Americans at 20.4% and Africa and

is the leading player in the global skin care market generating a 12% of the market's value. Beiersdorf

AG accounts for a further of 9.2% of the market share. Unilever at 7.3% and other companies at

71.5%.

A Study On The Awareness Of Product Ingredients Among Women Skincare Users In State Of www.iosrjournals.org 66 | Page

II. Indian Skincare Industry

tremendous growth in the last couple of years. With each passing year, range of beauty and skin care product is

increasingly tremendously. The Indian skincare market was valued at INR 43,967 on ($1,026.6m) in

2011representing a CAGR of 9.3% between 2007 and 2011. The skincare market is divided into six categories:

facial care, body care, depilatories, hand care, makeup remover and skin care. The market inversed by INR

4,149.9m ($96.9m) from 2010 to 2011, while the increase over the 2007-11 period was INR 15,722.1m

($367.1m). The facial care category accounted for 7.9% share of the skincare market in 2011 followed by body

care and depilatories with market shares of 11.6% and 7.4% respectively. In 2011, the Indian skincare market

totaled 329.7 million units, representing a CAGR of 9.3% between 2007 and 2011. The market increased by

30.2 million units between 2010 and 2011, while the increase between 2007 and 2011 was 118.1 million units.

The leading brand of the Indian market is Fair & lovely with a brand share of 32.7% in 2011 followed by Veet

with a Brand Share of 2.9%. In 2016, the Indian skincare market to be worth INR 89,650.2m ($ 2,093.4m) with

an expected CAGR of 12.8% between 2012 and 2016. This would entail a total increase of INR 40,507.8m

($945.9m) over the 2012-16 periods. The facial care category is expected to account for 76.4% share of the

skincare market in 2016. Followed by body care and depilatories with market share of 8.3% and 8.2%

respectively. In India, fairness cream dominate the spaces with more than 45% of the share, followed by

moisturizes at 22% Emami as poised to expand its fair and Handsome, while Unilever is having a major market.

The major marketing characteristic observed is diversification and specification. For every specific or problem

area. Consumers want are specific product to treat the problem. Examples of diversification are Neck product,

under eye products and so on. The new launches for the year 2013 includes Garnier ± The new white complete

cream multiaction fairness. And the product is launched by Oriflame- Time Reversing skin genist range in anti

aging product range. Use of scrubs and peels is at high demand and usage in India. A high value growth is seen

in facial cleaners in 2010-2011.Companies should also start working on the use of natural ingredients (herbal /

Ayurvedic) in skincare products. Since the consumers are shifting their focus on the benefits received from

herbal / Ayurvedic skincare products. Companies should search such unique ingredients which can create a

point of differentiation by delivering effective promised effects. Example is Olay Total Effects which became

game changing innovation with its trademarked vitamin complex, Vita Niacin which was a critical active

ingredient in Olay Total Effects. An emerging trend is observed in the Indian skincare market. An inclination

towards Eco-friendly Skincare productsB FRQVXPHUV ŃMUH SUHIHUULQJ SURGXŃPV ³IUHH IRUP´ SUHVHUYMPLYHV

ethoxylates, alkyl and alkylether sulfates etc. The new skincare segment emerging is Ayurvedic cosmetics. The

consumers are more attracted towards ayurvedic skincare products. Many companies like Himalaya, Dabur

India are working on these lines .A growing trend is observed regarding the use of natural ingredients. Today,

the companies are also using and looking for new natural ingredients in order to create a unique selling point.

into fashion is THE PRODUCT OF THE YEAR. It is a survey questionnaire to be filled by adult consumers.

Regarding the products belonging to different categories. In 2012, the product of the year in skin and body care

categories was VLCC daily product Anti Pollution lotion SPF15. Such a contest based on the consumer survey

helps the companies to innovate the products and design their market strategies. The Indian skincare market

forecast that is expected to grow at CAGR of 12.8% from 2012 to 2016. Facial care category is expected to

account for 76.4% share of the skincare market in 2016, followed by body care and depilatories with market

shares of 8.3% and 8.2% respectively. Looking to the present scenario and emerging trends of the Indian skin

care market, it can be analyzed that future of the Indian skin care market seems to be promising for the next five

years.

It is anticipated that consumer consciousness and changing needs coupled with the entry of

international and national brands marking their presence will give thrust to the market. In addition, facial care

segment will remain the most lucrative market in the forth coming years.

III. Review Of Literature:

Anne Marie Todd (2004) in her paper focuses on green consumerism. It is described in the paper that

ecomarketers must carefully frame their environment products in a way that appeals to consumers with

environmental ethics and layers who constructs a complicated ethical identity for the green consumer. This

article analyzes the promotional materials of their companies that advertise their environmental consciousness

market, these companies make their promotional and marketing materials available online and these web based

materials replicate their printed catalogs and indoor advertisements. These companies employ two specific

thus infuse green consumerism with a unique environment aesthetic .they also convey ideas of health through

A Study On The Awareness Of Product Ingredients Among Women Skincare Users In State Of www.iosrjournals.org 67 | Page

community values, which in turn enhances nations of personal health to include ecological well being. Fong

Sheing yee and Susan chin Tee Suan (2012) in their study focuses to analyze the purchasing behavior of the

young generation on skincare products. The independent variables to be tested would be price, packaging,

promotion, branding, environmental concerns and self image. The purpose of the study is to determine which

factors influence the consumer buying behavior. A structured Questionnaire was developed with a sample size

of 200 respondents. It was found that environmental concerns were ranked highest among the six variables.

People do care for whatever will be applied to their skins. (Aqueveque 2006) One vital proposition in research is

that the choice objective and the nature of consumption situation are critical because they influence all phases of

perceived risk processing through decision making. People normally purchase facial skin care according to their

needs. Since the body skin has a slightly different cellular structure than the skin care product, a facial skin

product is essential to cleanse the dirt and grime off easily while at the same time rejuvenate skin cells so that

the healthy glow RLOO VORRB %MPUM MQG .M]PL 2004 ÄெMVVHUPV POH NURMGHU VPMJHV RI M ŃRQVXPHU

V GHŃLVLRQ

making process that includes problem identification (feeling need of a new car), information search (on internet

and showrooms),evaluation of alternatives (comparing brands, for instance' on basis of repute and features),

outlet selection and purchase (purchasing selected item) and post-SXUŃOMVH MŃPLRQ VMPLVIMŃPLRQ RU GLVVRQMQŃHெெB

As for facial skin care product, the factors that influence the buyer would include: beliefs in product attribute,

environmental concern, demographic and personal characteristic which induce the consumer to purchase the

facial skin care product. (Dickson and Sawyer 1990) Lower prices do not really affect the purchasing decision.

Evidence shows some consumer even failed to recall the purchase prices. (Bolton et. al. 2003) Most people

understand the basic premise of supply and demand, and realize the impact these factors have on prices.

However, according to Bobinski et al. (1996), consumers tend to purchase products during the discount period.

HP RMV UHSRUPHG POMP RYHU 60 SHUŃHQP RI 86 GHSMUPPHQP VPRUH YROXPH LV VROG MP ³VMOHV´ SHULRGB HQ general,

lowering the price is a common method used by many companies. (Lee, 1993; Lee, 1998; Kim, 2001)Majority

of consumer respond to lower price and quality improvement and also design and packaging of container.

Consumers responded to lower price, improve quality and sophisticated container design. Alston and Prince

Roberts (1999) found, in their research on environmental strategy and new product development, that there was

a willingness to pay slightly more for environmental improvement in cleaning products than to sacrifice product

performance. EnvirRQPHQPMO ŃRQŃHUQ UHIHUV PR MQ MIIHŃPLYH MPPULNXPH POMP ŃMQUHSUHVHQP M SHUVRQெV RRUULHV

compassion, likes and dislikes about the environment (Yeung, 2005). As consumers have been recognizing the

importance of protecting the environment, environmentalism has become a major issue in the marketplace

(Brown, 1996; Kalafatis et al., 1999). Consumers are willing to pay higher price to purchase a products/ services

that purport environmental friendly. Alston and Prince Roberts (1999) found, in their research on environmental

strategy and new product development, that there was a willingness to pay slightly more for environmental

improvement in cleaning products than to sacrifice product performance.

General objective of the study:-

The main objective of the study is to analyze the awareness of Product ingredients present in skin care

products by women Buyers in the state of Madhya Pradesh.

Specific objectives of the study

To determine awareness of Product ingredients present in skin care products in the two major cities of

Madhya Pradesh.

To study the perception of women buyers as to product quality.

SAMPLING DESIGN:

x Sample size: 250 x Sample frame: Two major cities of M.P. i.e. Bhopal, Indore. x Sampling Method : convenient sampling x Sampling error: response 215, Non-Response 35. x Survey : questionnaire

Analysis Of The Awareness Among Consumers Regarding Product Ingredients In The Bhopal City.

Analysing Whether Women Skincare Buyers/ Consumers In Bhopal Are Aware Of Product Ingredients

Or Not ±

Hypothesis is:

Ho1; Women Buyers in the Bhopal city are not aware to product ingredients. Sub- H1.1; Women Buyers in the Bhopal city are not aware to Partly natural ingredients. Sub- H1.2; Women Buyers in the Bhopal city are not aware to Just natural ingredients. Sub- H1.3; Women Buyers in the Bhopal city are not aware to partly synthetic ingredients. Sub-H1.4; Women Buyers in the Bhopal city are not aware to Just synthetic ingredients. Table 1. Awareness of product ingredients in Women skin care Buyers. A Study On The Awareness Of Product Ingredients Among Women Skincare Users In State Of www.iosrjournals.org 68 | Page

Products

Ingredient

no. of case

Very important

Fairly important

Some what

important

Fairly little important

Not at all

Table value (x2)

Calculated

value (x2)

Significance

(.05 level)

Partly

Natural

ingredients

101 67 14 13

2 5 9.48 140.73 Significant

just natural ingredients

101 41 32 5 12 11 9.48 47.26 Significant

Partly synthetic

ingredients

101 15 19 20 26 21 9.48 3.10 Not

Significant

Just synthetic

Ingredient

101 7 15 20 21 37 9.48 25.68 Significant

The hypothesis of this research is determining that women skincare consumers in Bhopal are not aware

to partly natural ingredients. Table-1 above presents the result of the analysis of the hypothesis. It was observed

that, four degree of freedom (df-4) and .05 level of significance, the calculated value of chi-square 140.73 is

more than its table value 9.48. (140.73>9.48). Therefore, the Sub-Hypothesis 1.1 that Women Skincare Consumers in Bhopal city are not aware to partly natural ingredients is rejected and the alternate hypothesis that Women Skincare Consumers in the Bhopal city are aware to partly natural ingredients is accepted. This analysis thus leads the researcher to conclude that Women Skincare Consumers in the Bhopal city are aware to partly natural ingredients. The hypothesis of this research is determining that women skincare consumers in Bhopal are not aware

to just natural ingredients. Table-1 above presents the result of the analysis of the hypothesis. It was observed

that, four degree of freedom (df-4) and .05 level of significance, the calculated value of chi-square 47.26 is more

than its table value 9.48. (47.26>9.48). Therefore, the Sub-Hypothesis 1.2 that Women Skincare Consumers in Bhopal city are not

aware to just natural ingredients, is rejected and the alternate hypothesis that Women Skincare

Consumers in Bhopal city are aware to just natural ingredients is accepted.

This analysis thus leads the researcher to conclude that Women Skin care Consumers in the Bhopal city

are aware to just natural ingredients. The hypothesis of this research is determining that women skincare consumers in Bhopal are not aware

to partly synthetic ingredients. Table-1 above presents the result of the analysis of the hypothesis. It was

observed that, four degree of freedom (df-4) and .05 level of significance, the calculated value of chi-square

3.10 is less than its table value 9.48. (3.10<9.48).

Therefore, the Sub-Hypothesis 1.3 that Women Skincare Consumers in Bhopal city are not aware to

partly synthetic ingredients is accepted and the alternate hypothesis that Women Skincare Consumers in

Bhopal city are aware to partly synthetic ingredients is rejected.

This analysis thus leads the researcher to conclude that Women Skin care Consumers in the Bhopal city

are not aware to partly synthetic ingredients. The hypothesis of this research is determining that women skincare consumers in Bhopal are not aware

to just synthetic ingredients. Table-1 above presents the result of the analysis of the hypothesis. It was observed

that, four degree of freedom (df-4) and .05 level of significance, the calculated value of chi-square 25.68 is more

than its table value 9.48. (25.68>9.48). Therefore, the Sub-Hypothesis 1.4 that Women Skincare Consumers in Bhopal city are not aware to just

synthetic ingredients, is rejected and the alternate hypothesis that Women Skincare Consumers in Bhopal

city are aware to just synthetic ingredients is accepted.

This analysis thus leads the researcher to conclude that Women Skin care Consumers in the Bhopal city

are aware to just synthetic ingredients. A Study On The Awareness Of Product Ingredients Among Women Skincare Users In State Of www.iosrjournals.org 69 | Page

Analysis Of The Awareness Among Consumers Regarding Product Ingredients In The Indore City.

Analysing Whether Women Skincare Buyers/ Consumers In Indore Are Aware Of Product Ingredients

Or Not ±

The hypothesis is:

Ho2; Women Buyers in the Indore city are not aware to product ingredients. Sub-H2.1; Women Buyers in the Indore city are not aware to partly natural ingredients. Sub-H2.2; Women Buyers in the Indore city are not aware to just natural ingredients. Sub H2.3; Women Buyers in the Indore city are not aware to partly synthetic ingredients. SubH2.4; Women Buyers in the Indore city are not aware to just synthetic ingredients. Table 2. Awareness of product ingredients in Women skin care Buyers.

Products

Ingredient

no. of case

Very important

Fairly important

Somewhat important

Fairly little important

Not at All

Table value (x2)

Calculated value

(x2)

Significance

(.05 level)

Partly

Natural

ingredient 114
85
14 7 2 6 9.48

215.38

Significant

Just natural

ingredients. 114
44
48
15 4 2 9.48 82.93

Significant

Partly

synthetic ingredients. 114
22
21
25
26
20 9.48 1.17 Not

Significant

Just synthetic

Ingredients.

114
13 22
16 17 46
9.48 31.35

Significant

The hypothesis of this research is determining that women skincare consumers in Indore are not aware

to partly natural ingredients. Table-2 above presents the result of the analysis of the hypothesis. It was observed

that, four degree of freedom (df-4) and .05 level of significance, the calculated value of chi-square 215.38 is

more than its table value 9.48. (215.38>9.48). Therefore, the Sub-Hypothesis 2.1 that Women Skincare Consumers in Indore city are not

aware to product ingredients is rejected and the alternate hypothesis that Women Skincare Consumers in

Indore city are aware to partly natural ingredients is accepted. This analysis thus leads the researcher to conclude that Women Skincare Consumers in Indore city are aware to partly natural ingredients. The hypothesis of this research is determining that women skincare consumers in Indore are not aware

to just natural ingredients. Table-2 above presents the result of the analysis of the hypothesis. It was observed

that, four degree of freedom (df-4) and .05 level of significance, the calculated value of chi-square 82.93 is more

than its table value 9.48. (82.93>9.48). Therefore, the Sub-Hypothesis 2.2 that Women Skincare Consumers in Indore city are not aware

to just natural ingredients is, rejected and the alternate hypothesis that Women Skincare Consumers in

Indore city are aware to just natural ingredients is accepted. This analysis thus leads the researcher to conclude that Women Skincare Consumers in Indore city are aware to just natural ingredients. The hypothesis of this research is determining that women skincare consumers in Indore are not aware

to partly synthetic ingredients. Table-2 above presents the result of the analysis of the hypothesis. It was

observed that, four degree of freedom (df-4) and .05 level of significance, the calculated value of chi-square

1.17 is less than its table value 9.48. (1.17<9.48).

Therefore, the Sub-Hypothesis 2.3 that Women Skincare Consumers in Indore city are not aware to

partly synthetic ingredients is accepted and the alternate hypothesis that Women Skincare Consumers in

Indore city are not aware to partly synthetic ingredients is rejected. This analysis thus leads the researcher to conclude that Women Skincare Consumers in Indore city are not aware to partly synthetic ingredients. The hypothesis of this research is determining that women skincare consumers in Indore are not aware

to just synthetic ingredients. Table-2 above presents the result of the analysis of the hypothesis. It was observed

A Study On The Awareness Of Product Ingredients Among Women Skincare Users In State Of www.iosrjournals.org 70 | Page

that, four degree of freedom (df-4) and .05 level of significance, the calculated value of chi-square 31.35 is more

than its table value 9.48. (31.35>9.48). Therefore, the Sub-Hypothesis 2.4 that Women Skincare Consumers in Indore city are not aware

to just synthetic ingredients, is rejected and the alternate hypothesis that Women Skincare Consumers in

Indore city are aware to just synthetic ingredients is accepted. This analysis thus leads the researcher to conclude that Women Skincare Consumers in Indore city are aware to just synthetic ingredients. Table 3 Product quality related sub factors (Match my skin type)

B .PRODUCTS QUALITY RELATED

( match by skin type)

1 2 3 4 5

23.90%

26.50%

49.60%

0 0

Analysis of the data (table- 3) revealed the following points regarding the products quality related factor

that influence the purchasing of skin care products. A women consumers (23.90%) recorded that they are influenced the purchase of skin care products by

match by skin type and as second important factor of women consumer recorded (26.50%),third (49.60%),

that they are influenced the purchase of skin care products by match by skin type .

It can be concluded from the analysis that 23.90% of women consumers are accepted that match by skin type

is first important factor that influenced to purchasing of skin care products.

Ranks (Response In Percentage)

Table 4 Product quality related sub factors (Natural/synthetic ingredients)

B .PRODUCTS QUALITY RELATED

( NATURAL/SYNTHETIC INGREDIENT )

1 2 3 4 5

30.50%

46.80%

27.70%

0 0 24%
27%
50%
1 2 A Study On The Awareness Of Product Ingredients Among Women Skincare Users In State Of www.iosrjournals.org 71 | Page

Analysis of the data (table- 4) revealed the following points regarding the products quality related factor

that influence the purchasing of skin care products. A women consumers (30.50%) recorded that they are influenced the purchase of skin care products by

match by skin type and as second important factor of women consumer recorded (46.80%),third (27.70%),

that they are influenced the purchase of skin care products by natural and synthetic ingredient .

It can be concluded from the analysis that 30.50% of women consumers are accepted that match by natural and

synthetic ingredients is first important factor that influenced to purchasing of skin care products.

Ranks (Response In Percentage)

Table 5 Product quality related sub factors (product should not have any side effects)

B .PRODUCTS QUALITY RELATED

(products should not have any side effects)

1 2 3 4 5

66.80%

33.20%

0 0 0

Analysis of the data (table- 5) revealed the following points regarding the products quality related factor

that influence the purchasing of skin care products. A majority of women consumers (66.80%) recorded that they are influenced the purchase of skin care

products by products should not have any side effects and as second important factor of women consumer

recorded (33.20%), that they are influenced the purchase of skin care products by products should not have any

side effects. It can be concluded from the analysis that 66.80 % of women consumers are accepted that

products should not have any side effects is first important factor that influenced to purchasing of skin care

products

IV. Conclusion

It is evident from the above mentioned findings that women buyers in Bhopal and Indore cities are

aware about the presence of product ingredients in skin care products. It can be said here that Women Skincare

Consumers are awared about the difference of natural and synthetic ingredients present in skin care products.

The awareness level among the Women Skincare Consumers is contributed by education, exposure to media and

advertisements displaying the use of unique ingredients used in their products to create a unique selling point.

It is evident from the above mentioned findings that women buyers in the state awareness, education level and

media exposure have made women buyers quite conscious about what they are wearing or using on their skins.

30%
47%
23%
12 67%
33%
1 A Study On The Awareness Of Product Ingredients Among Women Skincare Users In State Of www.iosrjournals.org 72 | Page

As from the responses obtained from the buyers 66.80 % of Women Skincare Consumers are accepted that

products should not have any side effects is first important factor that influenced to purchasing of skin care

products.

Manufacturers of skincare products should lay emphasis on the Research Department. Since, the

consumers are more conscious about the side effects caused by skincare products. A growing consciousness

among consumers regarding the side effects caused by skincare products. Companies should strive hard to

explore new natural ingredients which are safe and effective in their usage. An inclination of the consumers

towards natural ingredients should lead a path for the companies to prepare skincare products containing unique

ingredients which can create a unique selling proposition for their products. Secondly, companies should launch

skincare products which are scientifically and clinically tested, and approved by international panel of

dermatologists.

References

[1]. Alston, K. and Prince Roberts, J. (1999), ³3MUPQers in new product development: SC Johnson and the alliance for environmental

LQQRYMPLRQ´, Corporate Environmental Strategy, 6(2), pp.110-28.

[2]. Aqueveque, C. (2006). Extrinsic cues and perceived risk: the influence of consumption situation. Journal of Consumer Marketing,

2(4), pp. 237±247

[3]. %MPUM 6B .B MQG .M]PL 6B+B+B 2004 ÄFRQVXPHU %HOMYLRXU- 7H[P MQG FMVHVெ 1HR GHOOL ([ŃHO %RRNV

[4]. Berger, I. E. and Mitchell, A. A. (1989) The effect of advertising on attitude accessibility, attitude confidence, and the attitude-

behavior relationship. Journal Consumer Research, 16 (3), pp.269-279.

[5]. %URRQ 0B 1EE6 (QYLURQPHQPMO SROLŃ\ LQ POH ORPHO VHŃPRU ÄÄJUHHQெெ VPUMPHJ\ RU VPUMPMJHPB HQPHUQMPLRQMO Journal of Contemporary

Hospitality Management 8(3), 18±23.

[6]. Laroche, M., Bergeron, J. and Barbaro-Forleo, G. (2001) Targeting consumers who are willing to pay more for environmentally

friendly products. Journal of Consumer Marketing 18 (6), pp.503±520

[7]. Whitney, M.T. (2007) Petroleum-based cosmetics and skin care products found to contain cancer-causing chemical 1,4dioxane:

http://www.naturalnews.com/021717.html

[8]. Anne Marie Todd. (2004). The aesthetic turn in green marketing: Environmental consumer ethics of natural personal care products

.Ethics of natural personal care products .Ethics and the environment, 9(2), 86-102).

[9]. Fong sheing yee, Susan chin yee Suan. (2012).Analysis of the Purchasing behavior on skincare products among the young

generation. International Journal of Undergraduate studies, 1 (1), 8-14.Retreived from http://www.studymode.com/essays/analysis-

quotesdbs_dbs17.pdfusesText_23
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