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UNIT 4 INTRODUCTION TO APPLICATIONS SOFTWARE

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NATLINSTOFSTAND&TECH

AlllObT7fi2E7

NationalBureau

ofStandards

ComputerScience

andTechnology NBS

PUBLICATIONSNBSSpecialPublication500-11

4

Introductionto

SoftwarePackages

GC- 100
.U57

500-114

c.a

NATIONALBUREAUOFSTANDARDS

AbsolutePhysicalQuantities^ - RadiationResearch - ChemicalPhysics -

AnalyticalChemistry - MaterialsScience

AppliedMathematics - ElectronicsandElectricalEngineering^ - Manufacturing Engineering - BuildingTechnology - FireResearch - ChemicalEngineering^ ProgrammingScienceandTechnology - ComputerSystemsEngineering. mailingaddressWashington,DC20234. •UATIONfiLBUREAU

ComputerScience

andTechnology

SoftwarePackages

SystemsandSoftwareTechnologyDivision

CenterforProgrammingScienceandTechnology

NationalBureauofStandards

Washington,DC20234

r

NBSSpecialPublication500-11

4

Introductionto007

SheilaFrankel,editor^

U.S.DEPARTMENTOFCOMMERCE

MalcolmBaldrige,Secretary

NationalBureauofStandards

ErnestAmbler,Director

IssuedApril1984

ReportsonComputerScienceandTechnology

attheendofthispublication.

CODEN:XNBSAV

U.S.GOVERNMENTPRINTINGOFFICE

WASHINGTON:1984

TABLEOFCONTENTS

Page

1.0INTRODUCTION3

1.1Scope3

1.2Format5

1.3Summary5

1.3.1Purposeofthisdocument5

1.3.2Whyisthisimportant?6

1.3.3Whyshouldapackagebeconsiderednow?8

1.3.4Conclusion8

2.0APPLICATIONSOFTWAREPACKAGES9

2.1SoftwarePackageDefinition9

2.2Applications10

2.2.1Budget/projectmanagement11

2.2.2Financialmanagement/accounting11

2.2.3Payroll13

2.2.4Personnel14

2.2.5Supply/logistics/inventorycontrol16

2.2.6Library/reference16

2.2.7Officeautomation/wordprocessing18

2.2.8Mathematical/statistical18

2.3SourcesOfSoftwarePackages18

2.4AdvantagesOfSoftwarePackages21

2.5DisadvantagesOfSoftwarePackages22

2.6DecidingToBuy,Build,OrTailor24

2.7EnvironmentalConsiderations25

3.0LEARNINGABOUTSOFTWAREPACKAGES27

3.1OvercomingTheTerminologyHurdle27

iii Page

3.2InformationSources28

3.2.1Periodicals293.2.2Directories30

3.2.6Organizations35

3.3ReferenceMatrixAndDescriptions36

3.3.1HowtousetheReferenceMatrix36

ReferenceMatrixLegend38

3.3.2Periodicaldescriptions....43

REFERENCES52

LISTOFTABLES

Table1ADPApplications4

Table2BenefitsofSoftwarePackages7

Table4OfficeAutomationFunctions19

Table5SourcesofSoftwarePackages20

Table6ReferenceServicesMatrix33

Table7ReferenceMatrix

40

LISTOFFIGURES

Figure1DocumentFormat6

Figure2FinancialManagementPackages12

Figure3PayrollProcessing13

Figure5LiteratureSearchProcess28

iv

INTRODUCTION

TO

SOFTWAREPACKAGES

S.Frankel,editor

Thisdocumentprovidesanintroductionto

theuseofsoftwarepackagesasanalternative toin-housedevelopmentanddirectspotential usersofsoftwarepackagestosourcesofuseful information.Applicationareaswhichare currentlysupportedbysoftwarepackagesare reviewedandthebenefitsofsoftwarepackage usersofsoftwarepackagesinsearchingfora packagetoperformaspecificapplication,and packages -1-

ACKNOWLEDGMENTS

Campbell,C.A.Mayers,andL.J.Metzger.

NOTE bestavailableforthepurpose. -2-

1.0INTRODUCTION

acquisitioncanbemade.

1.1Scope

information. -3- packageforaspecificapplication. discussedinthisguide.

Table1-ADPApplications

Budgetmanagement

Projectmanagement

Financialmanagement

Accounting

Payroll

Personnel

Supply/logistics/inventorycontrol

Library/reference

Officeautomation/wordprocessing

Mathematical/statistical

arealsonotconsidered. -4-

1.2Format

1.3Summary

1.3.1Purposeofthisdocument

informationonavailablesoftwarepackages. -5-

SECTIONI:INTRODUCTION

oScope oFormat

0Summary

SECTION2:ADPSOFTWAREPACKAGES

oSoftwarePackageDefinition oADPApplicationAreas oSourcesofPackages oAdvantages oDisadvantages oDecidingtoBuyorBuild oEnvironmental

Considerations

SECTION3:LEARNINGABOUT

SOFTWAREPACKAGES

oOvercomingthe

TerminologyHurdle

oInformationSources oReferenceMatrix

Forallreaders

Forreaderswho

arelookinginto softwarepackages forthefirst time

Anoverviewof

benefitsandcon- siderationswhenbeginningtolook atsoftwarepack- ages

Forallreaders-Guidanceonhow

tousereference materialandpub- lications - where tolook

Figure1-DocumentFormat

1.3.2Whyisthisimportant?

typicallyrealizedareillustratedinTable2. -6-

Table2BenefitsofSoftwarePackages

BENEFITEXPLANATION

Limeassociaueuwiuncusi-om

developmentofasoftware system ageisthequotedprice,with nohiddenexpenses.Custom developmentsareoftendiffi- culttoestimate,tendto realizeoverruns,andassoci- atedmaintenancecostsare usuallyhigher.

LowerCostThepriceofoff-the-shelf

softwareislowerbecause developmentcostsmaybe spreadamonganumberof users.Itistypicallymuch lowerunanunecostoia customdevelopment.This appliestopurchaseprice,and trainingandmaintenancecosts aswell.

DocumentationSoftwarepackagescomewith

userdocumentation,whichcan bereadbeforepurchase.Poor

Qocumcnbionj.ooneuxunc

typicalfailingsofacustom development

ReliabilityInmostcases,softwarepack-

ageshavebeenwelltested, usedbyotherorganizations, andsomedegreeofconfidence canbeassumedintheirper- formance.Customdevelopments mustbetestedandusually containlatenterrors. -7- growthofmorestablevendors.

1.3.3Whyshouldapackagebeconsiderednow?

1.3.^Conclusion

effectivelyimplemented. -8-

2.0APPLICATIONSOFTWAREPACKAGES

2.1SoftwarePackageDefinition

utilities,anddatabasemanagementsystems. updatedatafiles. -9- followingcharacteristics; warrantyperiodisoftenprovided. oUpdatestothepackageareexpected. vendor

2.2Applications

-10-

2.2.1Budget/projectmanagement

0Pert oCPM oJobcontrol oResourceallocation oProductionplanning oPlantmanagement oShopfloorcontrol oProjectcontrol oCapacityplanning

0Productionforecasting

2.2.2Financialmanagement/accounting

immediaterecognitionofproblemareas. -11- ofpaymentsvariesforthesepackages. advantageouscomputerizationbecomes. sales

NumberofNumberof

VendorsPriceRangeInstallations

Accounts

Receivable36$1,000-55,0006,010

Accounts

Payable44600-60,0009,231

General

Ledger30700-40,0007,321

Integrated

Accounting572,000-700,00024,775

-12-

2.2.3Payroll

tothecomptrollerofabusinessorganization. IPAY [CALCULATIONS

Dataforcurrentpayperiod

(hoursworked,vacation,holiday, timewithoutpay,sick) oCurrent oYear-to-date I I

ITAXI{CALCULATIONS

j oCurrent oYear-to-date oMinustaxes oWithholdings I

IVOLUNTARY|

iDEDUCTIONIICALCULATIONS! oCurrent oYear-to-date

INETPAYIICALCULATIONS!

oCurrent oWithholdings oNetpay oPaycheck oUpdatedfiles

Figure3-PayrollProcessing

-13-

2.4Personnel

changingGovernmentrulesandregulations. suchapackage. personnelpackageineachofthesecategories. demands andPayrollpackages. -14-

Table3

HumanResourcesManagementSystemsData

[CAMP83][AUER83]

JOBAPPLICANT

SYSTEM

EMPLOYEE

SYSTEM

RETIREE

SYSTEM

Demographics

Recruitingsources

Employmenthistory

Compensationdesired

Mobility

Specialcredentials

Availability

Interviewdata

Physicalexamresults

Joboffer

Hiringinformation

Dispositioncode

Demographics

Status

Education

Medicalhistory

Military

experience

Skills

Proficiencies

Vacationand

attendance

Jobassignment

Compensation

Performancereviews

Safetytraining

Materials/supplies

Careerhistory/resume

Benefits

Demographics

Continuingbenefits

Pensionplan

eligibility participation, andpaymenthistory

Payoutoptions

Beneficiaries

SocialSecuritydata

-15-

2.5Supply/logistics/inventorycontrol

oRequisition(demands)processing oDemandforecasting oAutomatedsubitemordering

0Substitutionitemorderprocessing

oReorderpointcalculation oEconomicorderquantitycalculation oItemlocation oInventorystatus

Figure4illustratesthesefunctions.

over2,400installations.

2.6Library/reference

andauthorreferencingfunctions.

180organizations.

-16-

Requests|Request|

IProcessing!-

IOrderEditing|

IValidationI

Inventories - |Inventory

IStatusI

Stock

Replenish-

ments

Orders

Filled.

ReorderIProcessing|

IOrder

IProcessing|

I I+++

ISubstitution

+Item

IProcessing

IDemand|

IForecasting|

IReorder!

ICalculationI

IMultiple

ILocation

IProcessing

Stock

Release

IOrder

IStock

IPickup

Acknowledgement

IPartial

IOrder

IProcessing

IStockI

IReplenishmentI

Status

Information

Data Base File

Maintenance

-17-

2.2.7Officeautomation/wordprocessing

2.2.8Mathematical/statistical

calculations statisticalapplications.

2.3SourcesOfSoftwarePackages

morepackagesinresponsetocustomerdemand. -18-

Table4-OfficeAutomationFunctions[MURP83]

MajorFunctions|SupportProvided

WordProcessing|listandmergedocuments

fill-in-the-blankformsspellingcheckers readinglevelanalyzers editorswithsearchandreplacecapabilities graphics multiplefontcapabilities

FileProcessing|buildnewfiles

sort,searchandselectrecords distribution integrateexternalmessagesinto send/receivedistributionschemes annotate,replyto,orforward messagesautomatically requestconfirmation/acknowledgement ofreceipt prioritizemessagetraffic

VoiceMailIvoicestoreandforwardmessage

ormemodistribution broadcastcapability andretrieval store,search,retrievefiles ordocumentsagainstwords, phrases,subjects,authors, datesorotherdescriptions. signin/signout ticklerfiles notebooks telephone/addressdirectories groupmeetingscheduling math,withspreadsheet,business bar/pie/linechartgraphs -19-

Table5-SourcesofSoftwarePackages

SOURCEDEFINITIONS

TurnkeySystem

Suppliers

Companieswhichprovideanentiresystem

-hardwareandsoftware-necessaryto satisfytheparticularrequirementsofa user (i.e.,Apple,DEC,Honeywell,IBM,etc).

Thesemanufacturershavehistorically

suppliedthesystemssoftwareneeded tooperatetheequipment(operating systems,compilers,assemblers,etc) andarebeginningtooffermore applicationssoftware. mers/userswhoexchangeinformation/ programsonvarioussoftwarepackages developedbythemembers.Softwareisquotesdbs_dbs12.pdfusesText_18
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