[PDF] Training Guide 2 mai 2021 ORION® Mobile





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A helpsheet on how to submit meter readings for payment

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The ORION Mobile Read website is designed for utility meter route reading. status (including Missed items) transfer to Field Director/BEACON AMA.



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It's important that we access our meter for readings (so that you can avoid a late payment charge by having your payment.



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Water meters are normally read every other month unless you request regular monthly readings reading period unless extended by missed meter readings.



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injury and reducing lost work time ultimately leading to increased Itron Mobile provides meter reading on the device of your choice along with other.



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You need to submit meter readings every three months If you miss your meter readings we may suspend your payments and/or revoke your membership to the scheme



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If so it is not necessary to press any buttons to read this meter simply wait and watch as the various meter readings appear If a reading is missed simply 

You need to submit meter readings every three months. If you miss your meter readings, we may suspend your payments and/or revoke your membership to the scheme.

  • What happens if I miss a meter reading?

    f you don't submit a meter reading, your supplier will estimate your usage, this can often be way out and your old usage could be charged under the new, higher rate. Don't rely on your smart meter either, if you have one. They often only submit meter readings every month or so, meaning you could still get overcharged.

  • How do you backdate a meter reading?

    To avoid that, you can give a reading a few days before, or most firms let you backdate your reading, so you take the actual meter reading on Friday 30 September or Saturday 1 October and note it down, but then submit it at a later date.

  • How do you check meter reading is correct or not?

    Read the first 4 dials from left to right - ignore the large dials or red dials. If the pointer is between two numbers, write down the lower number - if it's between 9 and 0, write down 9. If the pointer is directly over a number, write down that number.
  • An OCR (Optical Character Recognition) technique is used to extract meter units from the image. The meter units are sent to the server. At server side, bill amount is calculated.

ORION® Mobile Read

Reading Meters for a Billing Cycle

BEA-TR-03484-EN-01 (May 2021)Training Guide

ORION® Mobile Read, Reading Meters for a Billing Cycle

CONTENTS

About this Training Guide

3

Typographic Conventions

3

Technical Support

3

ORION Mobile Read 5

Launching ORION Mobile Read (OMR) 6

Route Reading with ORION Mobile Read 7

Active Tab 8

Completed Tab

8

Manual Reads 9

Reader Codes, Trouble Codes and Notes

10

Investigate Status 11

Completing a Route Reading Session 12

Network Connection 12

Sign Out 12

Display Controls

13

Change View 13

Show/Hide Work Assignment Columns: 13

Column Order 13

Searching a Column: 13

Map Layers 14

Storing Best Read Locations 14

Con?guration 15

Extensions

15

ORION Devices: 15

ORION Devices

16

Base Maps

17

GPS 17

Downloads

18

ORION ME Two-Way Functionality 19

Assigned two-way Work Items 19

Ad Hoc two-way Work items 20

Child Work Order Creation 20

Trimble® Ranger 7 Keyboard Functionality 21

Complete List of all Hot Key Options:

21

Page 2 May 2021BEA-TR-03484-EN-01

About this Training Guide

ABOUT THIS TRAINING GUIDE

This document is meant to assist and guide the training session

Please refer to

helpbeaconama.net for more complete

information, if you have additional questions, or would like additional details about the processes and software

All of the training materials including the current Training Guides, Quick Reference Guides and How-To videos are available for

download at https://helpbeaconama.net/training

Typographic Conventions

Items on the software screens that you need to select or choose by tapping a button, highlighting, checking a box or

another similar means are in bold text and capitalized in the manual

Example: Tap the View Report button

Names of options, boxes, columns and fields are italicized In most cases, first letters will be capitalized

Example: The value displays in the Status Information field Messages and special markings are shown in quotation marks Example: "Service Stopped" displays in the title bar OTE:

NNames, addresses and other customer-related information displayed in screen examples were created for

demonstration purposes in this manual No actual customer information is included

Technical Support

If you encounter any problems or have any questions about the mobile billing cycle, please contact Badger Meter Technical

Support by phone, e-mail, or fax

Phone: 800

616
3837

E-mail: techsupport@badgermeter com

Fax: 888

371
5982

Page 3 May 2021BEA-TR-03484-EN-01

ORION Mobile Read

ORION MOBILE READ

ORION Mobile Read (OMR) is a browser-based application that requires the latest version of Google® Chrome and runs

on a Badger Meter supplied device, or on a customer-supplied Windows® 10 or later tablet or laptop An ORION mobile

transceiver or mobile receiver kit is required for collection of mobile meter reading data

Secure user logins limit access to

field assignments

Meter reading field assignments and reading data are automatically synchronized with the cloud based BEACON AMA

software anytime an Internet connection is established, so meter readers do not have to come into the office to receive

assignments or deliver reading data

Page 4 May 2021BEA-TR-03484-EN-01

ORION Mobile Read

Launching ORION Mobile Read (OMR)

1

Prior to launching the software, connect and power on the ORION ME mobile transceiver or ORION CE receiver

OTE:

NIf you are using a compatible tablet/laptop, you will want to consistently use the same USB port You may

want to mark this port on your reading device 2 Open the Google Chrome browser and navigate to HTTPS://OrionMobileRead.BeaconAMA.net OTE: NBookmark this page for quick access The keyboard shortcut Ctrl-D creates a bookmark 3 Log in to OMR using your established BEACON AMA user name and password and tap Login. OTE: NYou must have an active BEACON user name and password that has been designated as a Mobile User by your Utility Admin before you can access OMR 4

. A warning message reminds the driver of the vehicle that they must not touch the tablet/laptop or monitor the

display while the vehicle is in motion

Acknowledge this noti?cation by tapping the

Ok button

Page 5 May 2021BEA-TR-03484-EN-01

ORION Mobile Read

Route Reading with ORION Mobile Read

1 From the OMR main page, tap the Start icon to start the data collection process. 2

. The warning message will again remind the driver of the vehicle that they must not touch the tablet/laptop or view

the display while the vehicle is in motion

Acknowledge this noti?cation by tapping the

OK button OTE:

NOn the OMR task bar, mobile transceiver and receiver status indicators will display, if they are configured

to do so These indicators are color coded to help the user quickly identify transceiver or receiver communication status 3

. If the ORION device Indicator is red, tap on the indicator and tap and Start to begin reading meters

4

. Drive through the route area. Assignment icons and list statuses will change as reads and data are collected.

OTE: NAudio cues signify completed, missed or investigate items

Page 6 May 2021BEA-TR-03484-EN-01

ORION Mobile Read

The work items list is broken down into two tabs. The Active tab includes the Assigned work items, Investigate work items

and the Missed work items. The Completed tab lists the account records where the reading data is collected and the

completed assignment is recorded.

Active Tab

If data collected prompts an Investigate alert, including a Missed reading, the statuses will update on the Active work items

list and map view. Assignment icons move from the Active tab to the Completed tab when the assignment is completed.

Completed Tab

When the

Completed

tab is selected, the completed work items list will display along with the completed map icons.

Page 7 May 2021BEA-TR-03484-EN-01

ORION Mobile Read

Manual Reads

Manual processing can be started on any work type including AMR meter reads The manual process must be triggered to

collect any ORION ME two-way items Please see "ORION ME Two-Way Functionality on page 19" for detailed instructions on the

ORION ME two-way processing

1 Tap on the account record you wish to manually read in the work list or on the map 2

Tap the Start icon

to begin the manual read entry process. The account details and manual process opens. 3 . Enter the meter read into the Value box by tapping on the number pad icon. OTE: NBe sure to enter the billing read value you want to be sent to billing 4

When you are done with all manual processing and are ready to release the account back to the BEACON software,

tap the

Complete

icon 5

. If you are done with the account for now, but wish to access it again before releasing it back to BEACON, tap the

Suspend

icon 6

. If you selected the account in error and want to move it back into the Assigned status for automatic AMR processing,

tap the Assigned icon 7 . Tap on the garbage icon to delete a manual read if it is still in the Active work list OTE:

NOnce a work item is completed and moved from the Active work list to the Completed work list, no additional

manual processing of any kind can be done with that work item

A new work item must be created using the

Create

Work Order

button

Page 8 May 2021BEA-TR-03484-EN-01

ORION Mobile Read

Reader Codes, Trouble Codes and Notes

Only accounts still on the Active work list can have notes and codes added 1 Tap on the account record you wish to manually read in the work list or on the map 2

Tap on the Start icon

to open the account details and begin the manual process. 3 . Tap on the Notes button to open the Notes section 4 . Select the desired codes or add the desired text. a . Only one Trouble code can be attached to an account. b . Up to three Reader Codes can be attached to an account. c . Up to 140 Characters are available for a free-form text message. 5

. When you are done with all manual processing and are ready to release the account back to the BEACON software,

tap the

Complete

icon 6

. If you are done with the account for now, but wish to access it again before releasing it back to BEACON, tap the

Suspend

icon 7

. If you selected the account in error and want to move it back into the Assigned status for automatic AMR processing,

tap the

Assigned

icon 8 . Tap on the garbage Icon to delete the notes or codes if it is still in the Active work list OTE:

NOnce a work item is completed and moved from the Active work list to the Completed work list, no additional

manual processing of any kind can be done with that work item

A new work item must be created using the

Create

Work Order

button

Page 9 May 2021BEA-TR-03484-EN-01

ORION Mobile Read

Investigate Status

Field assignments with an Investigate status indicate that a condition has occurred that recommends additional attention

You can clear an Investigate status on each individual meter as you check the status indicators, or clear them all at once at the

time of completing the route 1 To clear the Investigate status on a single meter/account: a

Tap on a specific field assignment in your List view to highlight it and tap on Show Field Assignment Details

icon b

. A detailed tab will appear for the account selected. A reader message, code, or manual read may be entered at

this point. c . Tap the Complete icon to change the status to Completed. The Field Assignment Details now displays Completed. The account record moves to the Completed tab. OTE:

NSettings in the Field Director software control which alarms and conditions trigger an Investigate status Only the

Field Director Admin user can change these settings 2

Tap on the Show Map icon

to close the Field Assignment Details, and return to map view and continue your route.quotesdbs_dbs17.pdfusesText_23
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