Aetna Health and Life Insurance Company P O Box 742448 Atlanta, GA 30374 -2104 Aetna Senior Supplemental Insurance P O Box 14770 Lexington, KY
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Aetna Health and Life Insurance Company P O Box 742448 Atlanta, GA 30374 -2104 Aetna Senior Supplemental Insurance P O Box 14770 Lexington, KY
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Aetna Health and Life Insurance Company P O Box 742448 Atlanta, GA 30374 -2104 Aetna Senior Supplemental Insurance P O Box 14770 Lexington, KY
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CGFLP03588
022323
Aetna Senior Supplemental Insurance
1Aetna Senior Supplemental Insurance
This directory also applies to: Accendo Insurance Company part of the CVS HealthPhone: (866) 272-6630
Fax: (877) 380-2777
Email**: AetSSINewBusiness@aetna.com (Note: We do not accept applications via email)Mail new apps paying by check to:
Aetna Senior Supplemental Insurance
P.O. Box 14399
Lexington, KY 40512-9700
If sending by courier:
ConduentAttention: Aetna Senior Supplemental Insurance2432 Fortune Drive
Lexington, KY 40509
New Business Support
Hours:
M-F 7:30 AM-5:00 PM CT
Make all checks payable to
the appropriate underwriting companyFax: (855) 447-0391
ȴCase Management
Hours:
M-F 7:30 AM-5:00 PM CT
Phone: (866) 272-6630
Fax: (855) 411-9633
Email**: AetSSIUnderwriting@aetna.com
Underwriting
Hours:
M-F 8:00 AM-5:00 PM CTPhone: (866) 272-6630 (TTY/TDD: 711)Fax: (855) 291-0553
Email**: AetSSIPHS@aetna.com
Mailing Address for RENEWAL PREMIUMS ONLY
Policyholder Services
Hours:
M-F 7:00 AM-7:00 PM CT
Phone: (866) 272-6630
Fax: (855) 482-7876
Email**Ζ
(insert name of underwriting company)P.O. Box 14770
Lexington, KY 40512-4770
Claims
Hours:
M-F 7:00 AM-5:00 PM CT
Make check payable to the appropriate
underwriting companyReference policyholder
name and policy number on all checks and corre- spondenceACICLIAHLIC
c/o Bank of AmericaLockbox Services
P.O. Box 281067
Atlanta, GA 30384-1067For policies processed after 6/2010 c/o Bank of AmericaLockbox Services
P.O. Box 742179
Atlanta, GA 30374-2179
Aetna Health and Life
Insurance Company
P.O. Box 742448
Atlanta, GA 30374-2104
Aetna Senior Supplemental Insurance
P.O. Box 14770
Lexington, KY 40512-4770
Medicare Supplement PremiumsP.O. Box 741803
Atlanta, GA 30374-1803
GLAIC/GLICACC/AHIC/All other policyholder correspondence Available to answer questions about health conditions or decline information only. For the status of pending applications, contact New Business Support.Send list bill payments to:
P.O. Box 3100
Frisco, TX 75034
Aetna Senior Supplemental Insurance
1Aetna Senior Supplemental Insurance
CGFLP03588
022323
This directory also applies to: Accendo Insurance Company part of the CVS HealthPhone: (866) 272-6630
Fax for ACI/CLI applications: (877) 302-3304
Fax for ACC applications: (877) -380-2777
Email**: AetSSINewBusiness@aetna.com (Note: We do not accept applications via email) Mail check and Final Expense payment form (do not include the applicati on) to:Aetna Senior Supplemental Insurance
P.O. Box 14399
Lexington, KY 40512-9700
If sending by courier:
Conduent
Attention: Aetna Senior Supplemental Insurance
2432 Fortune Drive
Lexington, KY 40509
New Business Support
Hours:
M-F 7:30 AM-5:00 PM CT
Make all checks payable to
the appropriate underwriting companyPhone: (866) 272-6630
Fax: (877) 302-3304
Underwriting/
Case Management
Hours:
M-F 7:30 AM-5:00 PM CT
ACI/CLI
Phone: (866) 272-6630
Fax: (855) 829-4026
Email**: AetSSILIFE-Claims@aetna.com
ACI/CLI Final Expense
P.O. Box 680579
Franklin, TN 37068-9923
Claims
Hours:
M-F 7:00 AM-5:00 PM CT
Policyholder Services
ACC/CLI Protection Series
Hours:
M-Th 8:00 AM-5:00 PM CT
Fri 8:00 AM-2:30 PM CT
ACI/CLI Hours:
M-F 7:00 AM-7:00 PM CT
Make check payable to the
appropriate underwriting companyReference policyholder name
and policy number on all checks and correspondenceACI/CLI
Phone: (866) 272-6630
(TTY/TDD: 711)Fax: (855) 291-0553
Email**: AetSSIPHS@aetna.com
ACC/CLI Protection Series
Phone: (800) 416-8377
Fax: (855) 656-2046
Email**: Aetna-CustService@life-insurers.com
Accendo Insurance Company
P.O. Box 323
Brownwood, TX 76804
Mailing Address for RENEWAL PREMIUMS ONLY
ACCACICLI
Accendo Insurance
Company
P.O. Box 936852
Atlanta, GA 31193-6852
c/o Bank of AmericaLockbox Services
P.O. Box 281067
Atlanta, GA 30384-1067
Continental Life Insurance
Company of Brentwood,
Tennessee
P.O. Box 742179
Atlanta, GA 30374-2179
Aetna Senior Supplemental Insurance
P.O. Box 14770
Lexington, KY 40512-4770
All other policyholder correspondence (ACI/CLI)
ACC/CLI Protection Series
Phone: (800) 416-8377
Fax: (855) 656-2046
Email**: Aetna-CustService@life-insurers.com
CLI Protection Series
Continental Life Insurance Company of
Brentwood, Tennessee
P.O. Box 936846
Atlanta, GA 31193-6846
Aetna Senior Supplemental Insurance
1Aetna Senior Supplemental Insurance
CGFLP03588
022323
All other CLI complementary products
Phone: (866) 272-6630
Fax: (877) 380-2777
Email**: AetSSINewBusiness@aetna.com
(Note: We do not accept applications via email)Mail check to:
Aetna Senior Supplemental Insurance
P.O. Box 14399
Lexington, KY 40512-9700
If sending by courier:
Conduent
Attention: Aetna Senior Supplemental
Insurance
2432 Fortune Drive
Lexington, KY 40509
New Business
Hours:
M-F 7:30 AM-5:00 PM CT
Make all checks payable to
the appropriate underwriting companyPhone: (866) 272-6630
Fax: (855) 411-9633
Email**: AetSSIUnderwriting@aetna.com
Underwriting
Hours:
M-F 8:00 AM-5:00 PM CT
Fax: (855) 829-4026
Email**: AetSSIPHS@aetna.com
Policyholder Services
Hours:
M-F 7:00 AM-7:00 PM CT
Phone: (866) 272-6630
Fax: (855) 829-4026
Email**: AetSSICOMP-Claims@aetna.com
Aetna Senior Supplemental Insurance
P.O. Box 14862
Lexington, KY 40512
Claims
Hours:
M-F 7:00 AM-5:00 PM CT
Fax: (855) 447-0391
Case Management
Hours:
M-F 7:00 AM-5:00 PM CT
Cancer Plus policies
processed after 6/16/2013All other
complementary policies processed after 10/27/13For all policies processed
prior to these dates:Continental Life Insurance
Company of Brentwood,
Tennessee
P.O. Box 742179
Atlanta, GA 30374-2179
Continental Life Insurance
Company of Brentwood,
Tennessee
P.O. Box 742179
Atlanta, GA 30374-2179
Continental Life Insurance
Company of Brentwood,
Tennessee
P.O. Box 791369
Baltimore, MD 21279-1369
Mailing address for RENEWAL PREMIUMS ONLY:
Send all other policyholder correspondence to:
Continental Life Insurance Company of Brentwood, TennesseeP.O. Box 14862
Lexington, KY 40512
Make check payable to the
appropriate underwriting companyReference policyholder
name and policy number on all checks and corre- spondenceDental, Vision and Hearing
Phone: (866) 272-6630
Phone:
(866) 272-6630Fax: (972) 335-1349
Email**:
AetnaClaims@careington.com
Address: P.O. Box 21681
Eagan, MN 55121
Phone: (866) 272-6630
(TTY/TDD: 711)Policyholder services
Hours:
M-F 7:00 AM-7:00 PM CT
Claims
Hours:
M-F 7:00 AM-7:00 PM CT
Available to answer questions about health conditions or decline information only. For the status of pending applications, contact New Business Support.CGFLP03588
022323
Aetna Senior Supplemental Insurance
1Aetna Senior Supplemental Insurance
Phone: (866) 272-6630
Fax: (866) 618-4993
Fax additional documentation)Aetna Senior Supplemental Insurance
c/o Contracting1021 Reams Fleming Blvd
Franklin, TN 37064
- State appointments - Copy of existing commission schedule (post contracting) ()7UHTXHVWVIRUFRPPLVVLRQV - Address/email changesAgent Contracting
Hours:
M-F 8:00 AM-5:00 PM CT
Phone: (866) 272-6630
Fax: (855) 816-4835
Email**: AetSSICommissions@aetna.com
Aetna Senior Supplemental Insurance
c/o Commissions1021 Reams Fleming Blvd
Franklin, TN 37064
- Commission statements - 1099 formsCommissions
Hours:
M-F 8:00 AM-5:00 PM CT
Agent Services (Sales)
Hours:
M-F 8:00 AM-5:00 PM CT
Phone: (866) 272-6630
Fax: (855) 690-0893
Email**: AetSSIinformation@aetna.com
Aetna Senior Supplemental Insurance
c/o Agent Services1021 Reams Fleming Blvd
Franklin, TN 37064
- Sales supplies - Rates - Product training - Webinar reservations - Aetna Quote & Enroll/E-App support - Contracting documents - Commission schedulesAgent Website
Technical Support
Hours:
M-F 8:00 AM-5:00 PM CT
www.AetnaSeniorProducts.com (Website available 24 hours)For technical assistance
(including registering your username and password):Phone: (800) 587-5139
Email**: AetSSIWebAssist@aetna.com
- Online registration - Password resets - Login assistance - Aetna Quote & Enroll/E-App supportAll products underwritten by American Continental Insurance Company (ACI), Continental Life Insurance Company of Brentwood,
Tennessee (CLI), both Aetna companies. Medicare Supplement underwritte n by Aetna Health Insurance Company (AHIC), Aetna Health and Life Insurance Company (AHLIC), both Aetna companies, and Accendo Insurance Company (ACC), Part of the CVS Health® family of **Do not use email to send applicant or policyholder information unless it is encrypted. It is possible that your e-mail communication may be accessed or viewed inappropriately by another Internet user while in transit to us. You can send information securely via