28 fév 2019 · Culture change 18 Strong airline partnerships offering our customers more choice • Founding livery paint programs Integrating new
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[PDF] Our Nations Carrier Notre transporteur national - Air Canada
Our new livery signals another pivotal transition point in our 80-year history and celebrates a major branding project for a globally recognized Canadian
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Created a change management Centre of Excellence – Further The new livery is also far less complex, producing less waste, among other benefits With the
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28 fév 2019 · Culture change 18 Strong airline partnerships offering our customers more choice • Founding livery paint programs Integrating new
[PDF] 2018 CORPORATE SUSTAINABILITY REPORT - Air Canada
31 déc 2018 · In a world that is constantly changing and evolving, we Continued to advance the new livery Create a change management Centre of
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1 avr 2017 · The new Livery is unveiled as Air Canada renews its mobile aircanada com are available in seven Collects loose change on board
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13 fév 2009 · liveries Subleas e toTh ird Party Lease return s Parked Decemb e r 31, 2009 2010 fleet changes Decemb e r 31, 2010 B777-300 5 5
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5 août 2014 · 2012 has been restated for accounting standard changes related to Apply new livery on Air Canada A320 aircraft to serve as flying billboards
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1 mar 2019 · immediately effect change and carry through Air Canada's transformation It is their ✓Continued to advance its new livery deployment with a
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30 avr 2018 · New Livery Growth Helping Others Best Long-Haul Airline in the Americas 2018 26 We are Fostering Positive Culture Change and
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Caution Regarding Forward-Looking
Information / Non-GAAP Measures
-looking information within the meaning of applicable securities laws, is based on a presentations, and is subject to a number of risks and uncertainties. -GAAP measures, such as Adjusted Pre-Tax Income, EBITDA margins, Return on Invested Capital, FreeCash Flow and Leverage Ratio.
Please -
GAAP measures and cautionary statements relating to forward-looking information, as well as major assumptions relating to our financial targets.Our Transformation in Progress
Calin Rovinescu
President and Chief Executive Officer
5Michael Rousseau
Deputy Chief Executive Officer
and Chief Financial Officer 6Lucie Guillemette
Executive Vice President and
Chief Commercial Officer
7Craig Landry
Executive Vice President,
Operations
8Arielle Meloul-Weschler
Senior Vice President,
People, Culture and
Communications
9Catherine Dyer
Senior Vice President and
Chief Information Officer
10Mark Galardo
Vice President,
Network Planning
11Mark Nasr
Vice President,
Loyalty and eCommerce
12Celebrating our 82
nd yearSustainable profitability
14Record financial results
Record revenues
Improved cost structure
Strong balance sheet
Improved financial leverage
Lower risk profile
Diversified network
Record liquidity levels
Pension plan surplus
Stable long-term labour agreements
Heading towards investment grade
Revenue generation
and cost control 15Record revenues
Continued cost
discipline2.362.692.973.39
4.18 5.73 0 1 2 3 4 5 6 7201320142015201620172018
Unrestricted Liquidity
Strengthened Balance Sheet and
lowered Risk Profile 16 $ Billions -5 -4 -3 -2 -1 0 1 2 $ BillionsJan 1, 2019Jan 1, 2012
(4.2)Pension Plan Surplus (Deficit)
2.4* Effectively restructured pension plans, and now in a significant surplus position *Based on preliminary estimates at Jan. 1, 2019Capacity growth aimed at international
markets 17201320142015201620172018
5-year Total
Capacity Growth
International
North America
82%38%
North America
Capacity Growth
since 2013International
Capacity Growth
since 2013 +62%Share of total
capacityCulture change
18Enhanced customer experience
19Global
champion 20Privileged geography
Unrivalled access to
the largest air travel market in the worldInternational traffic
flows remain a cornerstone of our strategy 2115%
International transit
traffic 22growth in 2018 over 2017 142%
growth in 2018 over 2013 Fleet
29% CASM advantage over the Boeing 767
11% CASM advantage over the Airbus A320
12% CASM advantage over the Embraer E190
Boeing 787
Boeing 737 MAX
Airbus A220
Fleet renewal program
2324
Carried nearly
30M customers
serving 70 destinations on 5 continentsSince 2013
25Exceptional growth
Domestic Canada holiday
packagesNew booking system
Customer-friendly
25Strong airline partnerships offering our
customers more choiceFounding member of
StarAlliance
Joint Ventures with
UnitedAirlines and the
Lufthansa Group over the
Atlantic, and AirChina over
the PacificCodeshare and interline
agreements with almost90airlines
2612,38213,27213,86814,667
16,252
18,065
201320142015201620172018
Record operating revenue
27+46%
+7.8% CAGR Strong revenue results driven by leveraging our competitive advantages +11%(in millions $)
Record 50.9M passengers
Up 5.8%
from 2017 28Up 42%
from 2013Continued profitability
EBITDAR and EBITDAR Margin
291,433 1,671
2,542 2,768 2,928 2,851
11.6 12.618.318.918.015.8
0 2 4 6 8 10 12 14 16 18 20 0 5001,000 1,500 2,000 2,500 3,000 3,500 4,000 $ MillionsEBITDAR Margin % EBITDAR (excluding special items)EBITDAR Margin (excluding special items)
201720162015201420132018
Consistent with
previously forecastedEBITDAR margin
guidanceCost Transformation Program
30$220M savings realized or identified in 2018
Historical Share Price*
Feb. 22,2019$33.14
Jan. 8,2018$23.88(+39%)
June 1,2015$14.19(+134%)
June 7,2013$2.27(+1,360%)
April 1,2009 $0.78(+4,149%)
Over $9 billion in
shareholder value created sinceApr. 1, 2009
*Increases based on Feb. 22, 2019 closing share price of $33.14Strategy increases value
Share price up over 1,300% since 2013 and over 4,000% since April 1, 2009 31Continued international growth
322018
NEW ROUTES
Air Canada
Vancouver to Paris
Vancouver to Zurich
Montreal to Dublin
Montreal to Tokyo-Narita
Toronto to Shannon
Air Canada Rouge
Montreal to Bucharest
Montreal to Lisbon
Toronto to Bucharest
Toronto to Porto
Toronto to Zagreb
Engaged workforce
3334
New reservation system
Improved customer
serviceEnhanced operational
efficiencyOver $100M in annual
incremental benefits 3536
NEW: Industry-leading loyalty program 2020
Leveraging technology
and analytics for an enhanced customer experienceImmediate value to
AirCanada and to our
customers 37Data: the new currency of business 38
39
SIGNATURE SUITEWi-Fi
A220Investing in our products to
improve the customer experienceNetwork
optimization 4041
Air Canada Express
Amended CPA provides significant value
42Competitive Culture
Arielle Meloul-Weschler
Senior Vice President, People, Culture and CommunicationsCommunication is key to success
Training and tools
46Talent acquisition and attracting talent
Great results:
Smarter hires
Less turnover
More efficient
interviews 47Future of work
and reskilling 48Innovative talent development
Emerging leaders
program Leading the AC WayOn-line leadership
trainingMentoring
Real-world project
assignment 49Diversity and Inclusion
5051
52