[PDF] [PDF] P2P User Guidepdf - Digicel

*150*970*PIN (last 4digits of your phone#)*(1+area code+7digitDigicel Digicel Short Code (always the same) 1: Online Bank Payment: In the comments



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OPTION 1 - THE P2P APP:

Download the P2P app. Once installed, enter the airtime to be sold, cust omer's number and your

P2P PIN.

OPTION 2 - THE USSD STRING:

Dial the USSD string below:

*150*970*PIN (last 4digits of your phone#)*(1+area code+7digitDigicel number)*(top-up amount + 25% GCT tax)# SEND. Important: Always ensure that you confirm with the customer: (1) the amount of credit being purchased (2) the phone to receive the credit before submitting request.

Example:

P2P vendor has $1,000 airtime to top-up customer # 398-2222 with $100.00 . Your PIN is 1234.

Enter the information in the order shown below:

*150*970*1234*18763982222*125# and press SEND Here are examples of the credit amount with GCT to be entered and the ac tual credit value that will be received.

Digicel Short Code (always the same)

Product code (always the same)

Your 4 digit PIN (the last 4 digits of your P2P Mobile number). To cha nge it, please call TEP Customer Support at 175 FREE from a Digicel mobile. The customer's number to receive the credit directly. The credit amount purchased plus 25% GCT i.e. $100 credit plus $25 GCT (The monetary amount entered in the transaction must include

25% GCT, so the system will automatically deduct the tax from any

amount entered for you. Only round numbers should be entered.) Both your phone and the customer's phone will receive a text message confirming that the trans- action was successful. This text is proof of purchase.

Sample of confirmation text:

Successful Top Up of $100.00 for 8763982222. Ref#:119457657. Thanks for using P2P. Have a nice day!

OPTION 1:

You can check your P2P credit balance by using the P2P app or

OPTION 2:

Dial the USSD code - *150* 411*(4 digit PIN)*0*0#SEND Your phone will receive a text message confirming your P2P account balan ce.

Q. What is the commission earned as a Staff

P2P Vendor?

A. You will earn a commission rate of 5% on

every top-up amount sold, from your P2P balance.

Q. How do I earn this 5% commission?

A. Commission will be earned by

automatically getting back 5% of the value of the successful top-up returned to your P2P wallet.

If you sell;

$100 credit, you get back $5 credit in your

P2P wallet

$200 credit - you get back $10 $1,000 credit - you get back $50 etc.

Example:

If you have $1,000 credit available in your

P2P wallet.

Then sell a $100 top-up

Your P2P balance will be reduced by the

top-up amount + 25% GCT i.e. $100 credit +

25% tax= $125

You collect the $125 cash from the

customer

Then 5% of the value of the top- up i.e. $5

will be returned back to your P2P wallet

Your new P2P balance would be $1,000 -

$125 + $5 = $880 - You've earned $5 in P2P credit!

Q. Must the customer have the phone in hand

to have it topped up?

A. No. You only need to know the correct

phone number to process the top-up.

Q. What amount can I top-up the customer

with?

A. From as little as $50 (incl. GCT) to $5,000

(incl. GCT) Q. How do I replenish my P2P wallet?

A. You can purchase additional airtime using

the following payment options:

1: Online Bank Payment

: In the comments window, please insert your P2P mobile #.

Scotiabank Online

Account Name: Transactions Epins Limited

Account Number: 000801469

Branch: Scotia Centre

NCB Online

Account Name: Transactions Epins Limited

Account Number: 391027773

Branch: Oxford

JN Online

Account Name: Transactions Epins Limited

Account Number: 10787696

Account Branch: New Kingston

Sagicor Online

Account Name: Transactions Epins Limited

Account Number: 5501237517

Branch: New Kingston

2: Payment can also be done at any Bill

Express outlet

Bill Payee: Transaction E-Pins

Account #: Your Merchant ID to be

recorded on slip. To get your unique merchant ID#, please contact TEP

Customer Care support at 175 FREE from a

Digicel phone.

3. Payments are also accepted directly at

Transactions E-Pins Ltd.

Located at 58 Half

Way Tree Road, Kingston 10

Q. Where do I go for additional support?

A. Please call Transactions E Pins Ltd at 175

FREE from your Digicel phone or 618-3746 as

per the Customer Support schedule below:

Weekdays: Mondays to Fridays (6am to

12mid-night)

Weekends & Holidays: 8am to 10pm

Or Email Transaction E-Pins Customer

Support Team at: telcustomerservice@

tepins.com

Q. How can I sign up other persons to become

a P2P vendor?

A. Please contact Transactions E-Pins Ltd

customer service at 175 FREE from a Digicel phone or 876-618-3746 for details.quotesdbs_dbs13.pdfusesText_19