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What is Lean?

• Perfected by Toyota - from 1928 • 'Lean' coined by Jones & Womack in 1990s • Lean is about improving flow and eliminating waste • getting the right things to the right place, • at the right time, • in the right quantities, • while minimising waste and being flexible and open to change.•Customer at heart of the process • Driver for Quality and Safety

Lean Thinking...

It is -

• A way of thinking • A philosophy • A mind set • An approach • A new culture

It is not -

• A management fad • Rocket science • A cost cutting exercise • About making everyone work faster • A magic wand • Just for manufacturing

What is Lean?

"Lean thinking is a way of streamlining the patient journey and making it safer, by helping staff to eliminate all kinds of waste and to treat more patients with existing resources."

Ref: Jones, www.leanuk.org

Solve problems using Root Cause Analysis, 'Go See' and data

Respect, challenge & grow them - become a

learning organisation

Eliminate Waste

Right process will deliver the right result

Long-term Thinking and

Continuous Improvement

Ref: Liker 2004

Problem

SolvingPeople &

PartnersProcessPhilosophy

What is Lean?

Remove Waste

Identify Root Cause

Eliminate Batching

Visual

Management

Standard WorkSpecifyVALUEfrom the

customer viewpoint

Identify the

VALUE

STREAM

& remove waste

Make Value

FLOWInitiate Pullin

line with customer demandPursuePERFECTION in quality & quantity by continuous

Improvement

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