Customer Service Solutions Contact Center/IVR ebook American Airlines (US Airways) reaches new heights in customer service The U S domestic airline
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[PDF] American Airlines - Case Study - SOTI
The Solution SOTI MobiControl was recommended to American Airlines by Stratix Corporation as a tactical solution to Mobile Device Management for the Airport Services Division As mobile requirements and product suites have grown, American has subsequently looked at MobileIron, AirWatch and Afaria
[PDF] American Airlines case study - Nuance
Customer Service Solutions Contact Center/IVR ebook American Airlines (US Airways) reaches new heights in customer service The U S domestic airline
[PDF] ROI CASE STUDY SPSS AMERICAN AIRLINES - Predictive Solutions
American Airlines deployed SPSS for Windows to replace its mainframe- based analytics system, increasing productivity of its customer research team and
[PDF] AA Case Study 1indd - HRcom
American Airlines offers more than 4,000 flights each day, serving 250 cities across more than 40 countries In addition to its impressive size, the company works
[PDF] a case study of American Airlines Flight 587 - Amy L Fraher
Through a critical case study of the crash of American Airlines Flight 587, this paper draws upon 'the Social Shaping of Tech- nology' (SST) approach to offer a
[PDF] [DEL_0307] American_Airlines-Case_Study3 - Deloitte
—Employee Technology, American Airlines Inconsistent 6,700 flights daily to 350+ destinations in 57 countries SAP HANA® Enterprise Cloud, the solution
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