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by calling 1-800-FLOWERS® (1-800-356-9377) 24 hours a day, or by visiting one of its Company-operated or franchised stores June 30, July 1, July 2, June of our coupon offers on great gifts from will begin to expire in fiscal year 2020

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2020 ANNUAL REPORT

E N G A G IN G C U

STOMERS

D E L I V E R I N G S M I L E SE X P R

ESS, CONNECT, CELE

B R A T E

ENGAGING WITH OUR CUSTOMERS

As a company, our Vision is to

inspire more human expres sion, connection and celebration. This means creating unique ways to help our customers engage with each other - and our company - well beyond the transactional process.

It means understanding and communicating

the many ways our products and services help people build relationships, share with others, express themselves in meaningful ways and celebrate moments big and small. To do this in an authentic way - a way that truly resonates with our customers - it must reside with all of us and permeate every aspect of what we do.

Our customer-?rst strategy means we

have a clear investment in the needs of our customers and that we are commit- ted to consistently bringing them more value. In the process, we will deepen our connections and relationships with our customers, earning their emotional loyalty for our company and its family of brands.

ABOUT 1?800?FLOWERS.COM, INC.

1-800-FLOWERS.COM, Inc. (the "Company") is a leading provider of gifts designed to help customers

express, connect and celebrate. The Company's business platform features our all-star family of

brands, including: 1-800-Flowers.com®, 1-800-Baskets.com®, Cheryl's Cookies®, Harry & David®,

PersonalizationMall.com®, Shari's Berries®, FruitBouquets.com®, Moose Munch®, The Popcorn Factory®,

Wolferman's Bakery® and Simply Chocolate®. We also o?er top-quality steaks and chops from Stock Yards®.

Through the Celebrations Passport® loyalty program, which provides members with free standard shipping

and no service charge across our portfolio of brands, 1-800-FLOWERS.COM, Inc. strives to deepen relation

ships with customers. The Company also operates BloomNet®, an international ?oral service provider

o?ering a broad-range of products and services designed to help professional ?orists grow their businesses

pro?tably; Napco SM , a resource for ?oral gifts and seasonal décor; and DesignPac Gifts, LLC, a manufacturer of gift baskets and towers. 1-800-FLOWERS.COM, Inc. was recognized as the 2019 Mid-Market Company of the Year by CEO Connection. Shares in 1-800-FLOWERS.COM, Inc. are traded on the NASDAQ Global Selectquotesdbs_dbs3.pdfusesText_6