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Page i
1. Organization and Program Information
1.1 Submission Title Page
Full Legal Name of Organization:
Humber College Institute of Technology and
Advanced Learning
Operating Name of Organization: Humber Institute of Technology and
Advanced Learning
Common Acronym of Organization (if applicable):
URL for Organization Homepage (if applicable): www.humber.ca
Purpose of the Submission:
Review of Humber's Online Learning Practices and Policies against the PEQAB
2009 Internet Delivery Criteria
Location (specific address) of programs where courses are/will be offered: Online courses will be offered to students registered for degree level study at Humber College Institute of Technology and Advanced Learning
Contact Information:
Person Responsible for
This Submission:
Name/Title: Rick Embree
Associate Vice President, Planning and Development Full Mailing Address: Humber Institute of Technology and Advanced Learning
205 Humber College Boulevard
Toronto, Ontario M9W 5L7
Telephone: 416-675-6622, ext. 4553
E-Mail: rick.embree@humber.ca
Site Visit Coordinator (if different from above):
Name/Title: Ann Dean, Associate Dean, Program Development Full Mailing Address: Humber Institute of Technology and Advanced Learning
205 Humber College Boulevard
Toronto, Ontario M9W 5L7
Telephone: 416-675-6622, ext. 5142 E-Mail:
ann.dean@humber.ca
Chair, Board of Governors
Name/Title: Mr. Dale Richmond
Page ii
Chair, Board of Governors
Full Mailing Address: Board Office, Room D167
Humber Institute of Technology and Advanced Learning
205 Humber College Boulevard
Toronto, ON M9W 5L7
Telephone: 416-675-2284
Fax: 416-675-3154
Anticipated Start Date: September 2010
Anticipated Enrolment for the first 4 years of the program: Maximum 40 per class
Page iii
Table of Contents Page
Submission Background and Overview v
Humber Services, Facilities and Committees Relevant to Online Learning vi Attachment A - List of Humber Online Courses and Programs Attachment
A, Page 1
Attachment B -- Humber Institute of Technology and Advanced
Learning Information Technology Strategic Plan
- Executive
Summary, Nov 17, 2008
Attachment
B, Page 1
Section 1: Academic Honesty and Integrity Section 1, Page1
Section 1: Attachments
Attachment 1.1 Copyright Information for Faculty Attachments Page1 Attachment 1.2 Copyright Information for Students Page 6 Attachment 1.3 Intellectual Property Policy Page 9
Section 2: Student Protection Section 2,
Page 1
Section 2: Student Protection Attachments
Attachment 2.1 Humber Definitions for Online Delivery Attachments
Page 1
Section 3: Program Delivery Section 3,
Page 1
Section 3: Program Delivery Attachments
Attachment 3.1.1 Humber Program Review Policy Attachments
Page 1
Attachment 3.2.1 Online Course Development Checklist Page 3 Attachment 3.3.2 Student Feedback Questionnaire for Fully
Online Courses
Page 7
Attachment 3.2.3 Humber Submission for the CNIE Award Page 9 Attachment 3.3.1 2009-2010 Online Development Request Form Page 51 Attachment 3.6.1 Program Delivery Standard Page 56 Attachment 3.6.2 Clinic for Online Learning Course Outline Page 64
Attachment 3.6.3 Teaching with Blackboard
- Online Resource
Site (Table of Contents)
Page 67
Attachment 3.6.4 Supplementary Online Teaching Guidelines and
Support Materials
Online Development Guidelines (page 73 - 84)
Instructional Support Studio Guide (page 85 - 115) Online Development: Roles and Responsibilities (page 116 - 127
End of Term Checklist (page 128)
Step Up Workshops (page 129)
Page 72
Attachment 3.7.1 Memorandum of Understanding - Off Campus
Online Course Testing
132
Attachment 3.7.2 Online Course Testing Procedure 134
Page iv
Section 4: Capacity to Deliver Section 4
Page 1
Section 5: Curriculum Vitae for On-line Learning Professional and
Technical Staff
Aqell, Naveed, Student Support Technician (page 2)
Briggs, Scott, Chief Information Officer (page 3)
Debly, Wayne, Instructional Designer (page 11)
DeCourcy, Eileen, Director, Professional Development (page 13) Epner, Nancy, Consultant, Professional Development (page16) Ethier, Derek, Manager, Technology Integration, Information
Technology Services (page 19)
Hausman, Lynda, Multimedia Technologist (page 20)
Hickey, Ruth, Director, eLearning (page 24)
Schulte, Susan, Consultant, Professional Development (page 26) Warren, Dawn Marie, Multimedia Technologist (page 28) Webb, Katherine, Graphic Designer, Professional Development (page 32)
Section 5
Page v
Submission Background and Overview:
This proposal is an amendment to Humber's original 2007/2008 submission for the review of its online learning policies and activities as they were presented at that time. In November 2008, Humber received consent to offer the following courses for online delivery at the degree level:
POLS 200 Introduction to Politics
PSYCH 200 Psychology
SCIE 200 Astronomy
SOCI 201 Principles of Sociology
At the time of that submission, Humber included the policies, procedures and details relating to its online learning practices which addressed its e -learning goals, delivery requirements, ITS technical support capacity, the HCnet Acceptable Use Policy, an overview of its information technology security practices as well as IT related polices and protocols. In its previous degree submissions for Ministerial Consent, Humber has note d that some on -line activity is frequently used as additional support for its degree-level courses. Given PEQAB's revised online learning standards and benchmarks (September 2009), Humber wishes to have its capacity for the delivery of online courses pertaining to all of its degrees. Much of the relevant information can be found on a variety of Humber web pages and those are referenced in this submission. It is recommended that the reviewer for this submission explore the following web sites to get a better understanding of the online environment at Humber:
Online Learning Web Site
www.onlinelearning.humber.ca
This site includes information regarding:
Course information
Frequently Asked Questions
Tutorials
Login information
Contact information
Student Services
Library Services
Distance Learning Portal
This portal includes information regarding:
Description of distance learning
Computer requirements for online learning
Types of assistance available to users and how to access that assistance
Exam information
Information about student systems at Humber
OntarioLearn information
Page vi
Information Technology Services and Support Web Site http://its.humber.ca
This web site includes information regarding:
Classroom support (e.g., computer labs, eClassrooms, open access labs, printing, screening rooms)
Wireless Network - set-up and access
Support Centre - e.g., Equipment loans, customer care inquiries, news bulletins, reference guides
Other - policies, IT plans etc.
This is also the site which provides password protected remote access to student records systems, shared drives, the enterprise Wiki, media services and a variety of other tools and services. With respect to the capacity to deliver online learning, Humber currently has an inventory of 366 fully online courses with 5 more in the central develop ment process at the time of writing (see Attachment A). In addition, Humber presently offers 44 fully online programs through the Continuing Education Departments found in each academic school. Not all courses are offered each term and more than one section per course may be available. Degree students who currently take, and who will take, online courses will have full access to the learning and information resources made available to students who take classroom-based courses. Humber Services, Facilities and Committees Relevant to Online Learning
Information Technology Services
Humber's Information Technology Services is responsible for the management and delivery of all technology and information services at Humber. The Humber IT Strategic Plan which outlines the strategic priorities of the department is attached (Attachment B).
Academic Computing Committee
This committee is comprised of representatives from each academic school as well the Open Learning Centre, the Planning and Development Office, Registration Office, Centre for Learner Support and Information and Technology Services. The mandate of this committee is to: Ensure that services necessary to curriculum delivery are appropriately addressed. Assess effectiveness of existing systems in addressing academic computing needs. Anticipate new software requirements for curriculum support.
Page vii
Anticipate new hardware requirements for curriculum support. Anticipate new computer technology trends and assess their eventual curricular impact. Determine on a school/college basis future computer development needs - hardware, software, network support, systems support, wireless etc. Provide a forum for discussion of academic computing needs and a single centralized focus for advising Information and Technology Services of needed changes and development to support the academic community. Humber's eLearning Committee is a subgroup of Academic Computing. Some of its primary responsibilities are to monitor the e-learning development across the institution, manage the development of specific e -learning initiatives, and monitor and recommend updates to e-learning technologies and other requirements. The eLearning Committee brings recommendations forward to Academic Computing for approval. The eLearning Committee also works with, and has representation on, Humber's Continuing Education committee. Institutional Units/Supports for Instructional Development and Online Learning
The Instructional Support Studio, "The Studio",
is a facility to support Humber employees who are working to support the learning of our students. The Studio endeavors to support instructional development work by offering a range of learning activities, a place to network, meet with others, acquire resources and use various learning technologies such as Clickers (classroom response systems), digital video cameras, interactive whiteboards, digitizers, scanners etc. The Studio is equipped with a computer lab training facility as well as computers for faculty to use on a drop-in basis. As a part of the eLearning team, the Studio focuses on the faculty use of learning technologies and how those technologies are integrated into the classroom (for both traditional face-to- face delivery as well as online learning environments).
Instructional Support Studio
Faculty members are provided with flexible professional development opportunities through webinars, access to web -resources and face-to-face training sessions. The Studio supports the traditional professional development programs a s well as learning related to on-line learning, distance education and information technology. Faculty members who are developing online courses work with instructional designers and graphics specialists who assigned by the Studio. The Studio has 2 facilities: One at the North campus location and the other at the
Lakeshore campus.
Technical support is also specifically available for Blackboard applications. This is given to faculty or instructional designers who need development sites and assistance with technical issues relating to development and implementation. This support is offered
Technical support
Page viii
through the Studio and serves also in a liaison role with Information Technology Services and specifically the Humber Blackboard System Administrator.
Humber's Open Learning Centre (OLC) provides non
-academic support to students registered in online courses and to faculty members offering those courses, throughout the year. The support services include:
Open Learning Centre
Troubleshooting student login/access issues;
The provision of tutorial help for students using/navigating course web sites.
Uploading of students into online course sites.
Follow-up with inactive students upon faculty request. Updating faculty members with changes to class lists. Arranging final exams (i.e., room booking, test centre requests and off-campus proctor requests)
In addition:
The OLC offers a drop in service for students wanting to know more about online learning. Students may complete their online courses(s) off campus or they can use the services of the OLC Computer Lab. The OLC Work study Lab Assistants provide tutorial assistance in the use of Blackboard and monitor the OLC Computer Lab. The Lab is open during the evening and on weekends.
Attachment A
Humber Online Course and Program List
(Non-Degree Level)
Attachment A -Page 1 of 13
Course Name/Title Course Code/Number
Abnormal Psychology PSYC 004 - 99
Accounting 1: Introduction ACCT 111 - 33, 34
Accounting 2 ACCT 211 - 33, 34
Active Records Management RIMC 101 - 99
Administrative Tribunals BCTA 201 - 99
Administrative Tribunals BICC 201 - 33, 34
Adult Learning OLC. 100 - 99
Adults with Learning Disabilities OLC. 101 - 99
Advanced Breastfeeding Strategies OBST 206 - 90
Advanced Fiction Workshop CRWR 224 - 90
Advertising MKTG 300 - 33, 34
Air Fare
- Canadian Domestic TRAV 611 - 99
Annuals for Garden and Container GRND 311 - 99
Archives RIMC 103 - 99
Assessment and Evaluation OLC. 102 - 99
Astronomy SCIE 200 - 90, 99
Auditing ACCT 551 - 33
Automated Air Reservation TRAV 614 - 99
Automated Airfares and Tickets TRAV 612 - 99
Automated Car Rental and Hotel
Accommodations
TRAV 615
- 99
Bar and Restaurant Operations BPGM 507 - 99
Basic Anatomy and Physiology MDEC 002 - 99
Basic Botany GRND 310 - 99
Border Crossing TRCK 001 - 97, 98, 99
Brave New Worlds GASA H90 - G1
Breastfeeding Basics OBST 106 - 90
Building Science for Home Inspection HMIN 108 - 94, 95, 96, 97, 98, 99
Business Communications BMGT 210 - 33, 34
Business Communications HOTL 558 - 99
Business Computer Applications BISM 324 - 33
Business Finance BACC 420 - 33, 34
Business Finance BFIN 420 - 33
Business Law BLAW 100 - 33, 34
Business Planning BCTA 402 - 33, 34
Business Systems BISM 327 - 33, 34, 35
Business Writing COM. 016 - 99
Business Writing Skills COMM 300 - 94, 95, 96, 97, 98, 99
Attachment A -Page 2 of 13
Canada's Health Care System
- Part 1 MDEC 001 - 98
Canada's Health Care System
- Part 2 MDEC 005 - 99
Canadian Criminal Justice PFP. 101 - 99
Career Management 1 ATEC 100 - 99
Career Management 2 ATEC 200 - 99
Cargo Securement TRCK 002 - 97, 98, 99
Caring for the Whole Person PALL 204 - 90
Case Management in Community Corrections FSW. 206 - 99
Change Management BMGT 400 - 99
Client Services LIBR 201 - 97, 98, 99
Coaching and Developing People MLCP 102 - 97
Collection Maintenance and Inventory Control LIBR 300 - 97, 98, 99
College Writing Skills COMM 200 - 96, 97, 98, 99
College Writing Skills: Police Foundations COMM 207 - 99
Communication OMDP 102 - 98
Communications 1 DMAS 004
Communication Skills in Hospice Palliative
Care
PALL 205 - 90
Community & Social Services PFP. 206 - 99
Community Based Policing PFP. 306 - 99
Community Policing 2 PFP. 406 - 99
Computerized Accounting
- Advanced ACCT 421 - 33, 34
Computerized Accounting: Intro. ACCT 221 - 33, 34
Conflict Management PFP. 405 - 99
Contemporary Social Problems PFP. 203 - 99
Continuous Improvement Processes MLCP 104 - 97
Coronary Care Nursing 1 CORN 101 - 90
Coronary Care Nursing 2 CORN 201 - 90
Corporate: Law Clerks LAWC 201 - 99
Cost Accounting 1 ACCT 341 - 33, 34
Cost Accounting 2 ACCT 441 - 33, 34
Court Preparation and Testimony FSW. 108 - 99
Creative Book Publishing TUTR 105 - 80
Creating a Positive Learning Environment DEV. 007 - 99
Criminal and Civil Law PFP. 301 - 99
Criminal Code PFP. 302 - 99
Criminal Code and Federal Statutes PFP. 402 - 99
Criminology PFP. 201 - 99
Critical Thinking DMAS 006
Critical and Creative Thinking OMDP 131 - 98
Critical Thinking and IT Concepts CPAN 110 - 90
Curriculum Development OLC. 103 - 99
CWPG Studio TUTR A02 - 01 Attachment A -Page 3 of 13
Dealing with Difficult People OMDP 132 - 98
Defensive Driving TRCK 003 - 97, 98, 99
Delivering Instruction DEV. 004 - 98, 99, C1, C2
Designing, Managing / Implementing a GIS
database CIVL 806 - 99
Developing a Business Plan MKTG 417 - 33, 34
Destination Geography TRAV 607 - 99
Developing Effective Teams MLCP 103 - 97
Developing Leadership Capacity LEAD 100 - 99
Developing Leadership Capacity DMAS 020
Developing Specialty Vacation Packages TRAV 608 - 99
Developmental Psychology PSYC 002 - 99
Deviant Behaviour SECN 522 - 99
Disability Management OHLT 203 - 91
Dispute Resolution DMAS 032
Document Management Technology RIMC 102 - 99
Dying, Grief and Bereavement PALL 206 - 90
eCommerce BISM 450 - 33
Educational Strategies DSW. 106 - 99/DSWA 106
Electrical for Home Inspection HMIN 102
Electronic Fetal Monitoring Basics OBST 104 - 90
Electronic Publishing LIBR 301 - 97, 98, 99
Emergency Nursing 1 EMGY 101 - 90
Emergency Nursing 5 EMGY 501 - 90
Employment Law LAWS 405 - 99
English 1 DMAS 001
English 2 DMAS 011
Environmental Citizenship SOCI 027 - 95
Environmental Ethics PHIL 030 - 90
Environmental Policy and Economics POLS 025 - 90
Ergonomics OHLT 104 - 91
Essentials of Prenatal & Postnatal Care OBST 102 - 90
Estates: Law
Clerks LAWC 101 - 99
Ethical and Legal Issues in Forensic Social
Work
FSW. 203 - 99
Ethics for Home
Inspection HMIN 201 - 94, 95, 96, 97, 98, 99
Ethics in Hospice Palliative Care PALL 202 - 90
Evaluation Techniques DEV. 005 - 99, C1, C2
Attachment A -Page 4 of 13
Fares and Tickets - International TRAV 613 - 99
Feature Screenwriting 1 SCWR 200 - 90
Feature Screenwriting 2 SCWR 300 - 90
Financial Accounting 1 BACC 100 - 33, 34
Financial Accounting 2 BACC 200 - 33, 34
Finance for Health Services BACC 800 - NM
Fitness and Lifestyle Management 1 PFP. 210 - 99
Fitness for Policing and Lifestyle Management PFP. 410 - 99
Flowering Bulbs for the Garden GRND 316 - 99
Flowering Shrubs for the Landscape GRND 315 - 99
Food and Beverage Cost Controls HOTL 560 - 99
Forensic Accounting ACCT 800 - 33
Forensic Investigations SECN 521 - 99
Foundations of Gaming CPAN 312 - 90
Front Desk and Housekeeping Operations HOTL 551 - 99
Fundamentals of Golf BPGM 502 - 99
Fundamentals of Volunteer Management VOLM 001 - 99
Geography and Codes TRAV 610 - 99
GIS Software
- Arc View CIVL 802 - 99
Globalization POLS 019 - 99
Global Positioning Systems (GPS) CIVL 804 - 99
Global Warming Concepts SCIE 022 - 95
Golf Operations BPGM 504 - 99
Golf Club Administration BPGM 508 - 99
Ground Transportation TRAV 603 - 99
Hardy Perennials for Gardens GRND 313 - 99
Health Care Procedures, Instrumentation and
Devices
MDEC 003
- 99
HVAC for Home Inspection HMIN 203
Hours of Service TRCK 004 - 97, 98, 99
Hospitality TRAV 604 - 99
How to Start a Small Business OMDP 134 - 98
Hotel Operations Management HOTL 559 - 99
HRM Finance BACC 201 - 99
Human Growth and Development 1 DSW. 108 - 99/ DSWA 108 - 99
Human Relations OMDP 103 - 98
Human Resource Administration BMGT 300 - 33, 34, 35
Human Resources Administration [Nursing
Students Only] BMGT 800 - NM
Human Resource Planning BMGT 206 - 33, 34, 35
BMGT 328
- 99 Human Resource Research and HRIS Attachment A -Page 5 of 13
Applications
Humanities HUMA 024 - 97, 98, 99
Immigration and Refugee Law BCTA 302 - 33, 34
Immigration and Refugee Law Procedures BCTA 404 - 33, 34
Income Tax 1: Intro ACCT 461 - 33, 34
Information Systems Concepts ACCT 108 - 33, 34
Instructional Techniques OLC. 104 - 99
Integrative Seminar DSW. 405 - 90
Intermediate Accounting I ACCT 331 - 33, 34
Intermediate Accounting II ACCT 531 - 33, 34
Internet Mapping CIVL 805 - 99
Interviewing & Deception SECN 523 - 99
Interviewing and Investigations PFP. 304 - 99
Introduction to Business BMGT 100 - 33, 34
Introduction to Clinical Research and Product
Development
CLIN 500
- 50 Introduction to Critical Care Nursing RNCC 101 - 90
Introduction to a Flight Attendant Career:
Theory I
TRAV 802
- 99
Introduction to a Flight Attendant Career
Theory II
TRAV 803
- 99
Introduction to Forensic Practice FSW. 101 - 99
Introduction to Freelance Writing JRNL 815 - 90
Introduction to Geographic Information
Systems
CIVL 801
- 99
Introduction to Home
Inspection HMIN 100
Introduction to Hospitality and Tourism HOTL 550 - 99
Introduction to Hotel Accounting HOTL 557 - 99
Introduction to Hotel Computer Applications HOTL 556 - 99 Introduction to Information Network LIBR 200 - 97, 98, 99 Introduction to Inspecting Existing Dwellings HMIN 506 - 99
Introduction to Libraries and the Information
Industry
LIBR 100
- 97, 98, 99quotesdbs_dbs17.pdfusesText_23