[PDF] [PDF] For the Office: Parcel Shipping Services - FedEx

2 août 2013 · You will receive your FedEx account number o You will need a Customer Service: US: +1 800 463 3339 International +1 800 247 4747



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[PDF] For the Office: Parcel Shipping Services - FedEx

2 août 2013 · You will receive your FedEx account number o You will need a Customer Service: US: +1 800 463 3339 International +1 800 247 4747



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For the Office: Parcel Shipping Services

Fedex is the preferred and primary courier company for BP small package, parcel and express envelope (up to 150 lbs.)requirements worldwide.

Corporate Account-

To set up a corporate

account or to update an existing corporate account, call your local FedEx office (listed below).

FedEx Support Contacts (US)

FedEx Support Contacts (Global)

FedEx Ship Manager at fedex.com (fedex.com shipping) setup process

FedEx Shipping Worldwide Account Management Team

Print materials for US Distribution

FedEx Support Contacts (US)

•New Accounts: US +1 800 503 1428 o Request a new FedEx account o You will receive your FedEx account number o You will need a credit card to link your account for all charges o You must notify Julie Cohen at jdcohen@fedex.com to request your FedEx account to be linked to the global and regional contract discounts. o View FedEx Web Portal instructions to get online access to your account. Technical Support : US: +1 877 339 2774 or http://www.fedex.com •Billing Questions: US: +1 800 622 1147 Customer Service: US: +1 800 463 3339 International +1 800 247 4747

Dangerous Goods: US +1 800 463 3339

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FedEx Ship Manager

Setting up and managing your account via the FedEx

Ship Manager at fedex.com

(fedex.com shipping)

Register by going to http://www.fedex.com/us/

Select the "Register Now" link located in the Welcome box located in the upper left hand corner of the screen, on the next screen select "Use my account online" At the end of the registration you'll have the option to administer your account. This will allow you to add and manage additional users if desired.

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FedEx Shipping Worldwide Account Management Team

USA: Julie Cohen jdcohen@fedex.com

Asia Pacific: Alvin Ng alvin.ng@fedex.com

Europe, Middle East and Africa: Sam Pery sam.perry@fedex.com Latin America: Carlos Straccialana cstraccialana@fedex.com Central America: Don Stacey donald.stacey@fedex.com

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FedEx Support Contacts (Global)

Click on your region below, to find FedEx in your country.

Europe

| Asia Pacific | Latin America | Middle East and India | Africa Alternatively, you can update your account online on BP's FedEx Portal or by calling FedEx

Customer Services on US: +1 800 463 3339

or International +1 800 247 4747.

Fedex Support Contacts

- Europe

Austria 0800 123 800

Belgium 02 752 75 75

Denmark 70 233 332

Estonia 8002345

Finland 010 800 515

France 0820 123 800

Access outside of France 331

40 85 3829

Germany 01803 123 800

Ireland 1800 535 800

Italy Regular 199.151.119 Outside of

Italy +39 02-92.17.26.60

Latvia 80005300

Lithuania 8800 20200

Luxembourg 8002 35 55

Netherlands 0800 0222 333

Norway 63 94 03 00

Spain 902 100 871

Sweden 0200 252 252

Switzerland 0848 1 33339

United

Kingdom

08456 070809

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FedEx Support Contacts

- Asia Pacific

Australia Toll Free 13-26-10

Regular +61132610

New Zealand Toll Free 0800-733339

Regular +6492565382

Indonesia Toll Free 0 800 1 888 800

Regular 6221 75998800

Papua New 675 325 9788

Guinea Regular 6753214606

Fiji 679 722 933

Regular 6796722933

New Caledonia 687 286 125

Regular 687777616

Vanuatu 678 27 653

Regular 67823991

French Polynesia 689 453 645

American Samoa 684 699 5701

684 699 5701

Cook Islands 682 23361

Hong Kong (852) 27303333

Macau (853) 703333

Peking Toll Free 400 886 1888 (Mobile

phone user)

Regular 8610 6464 8855

Shanghai Toll Free 400 886 1888 (Mobile

phone user)

Regular 8621 5257 4620

Guangzhou Toll Free 400 86 1888 (Mobile

phone user)

Regular 8620 8763 2866

Malaysia Toll Free 1800-886363

Regular +603 7721 1388

Skype +603 7721 1388

Singapore Toll Free 1800-7432626

Regular (65) 67432626

Thailand Toll Free 1782

Regular 6622298900

Cambodia 855 23 426 931

Regular 855 23

211278/216712/215436

Vietnam Toll Free 1800 585835

Regular 848 3948 0370

Ho Chi Minh 848 200 747

Hanoi 8448249-054

Japan Toll Free 0120-003200

Regular (81) 43-298-1919

Korea Toll Free 080 023 8000

Regular number not available

Philippines 632 855 8484

Taiwan Toll Free 0800-075-075

Regular (886) 2

-8181-1912

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FedEx Support Contacts

- Latin America

Argentina 011-5411-4630-0300

Brazil/Sao Paulo 0800 703 3339

Chile 011-562-361-6111

Dominican

Republic

1-809-565-3636

Jamaica 1-876-960-9192

Mexico 011-525-55-228-9904

Panama 1-507-271-3838

Puerto Rico 1-787-793-9300

Trinidad 1-868-645-2579

Uruguay 011-598-2-628-0100

Venezuela 011-58-212-205-3333

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FedEx Support Contacts

- Middle East and India

Bahrain 973-17-334448 memaster@fedex.com

India 1 800-22-6161 inmaster@fedex.com

Israel 1-700-700-339 eumaster@fedex.com

Kuwait 965-1802233 memaster@fedex.com

Saudi

Arabia

9661 463 3999 memaster@fedex.com

UAE 800 33339

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FedEx Support Contacts

- Africa

South Africa 27-11 923 8000

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Print materials for US Distribution

BP has contracted with FedEx Office for print and document distribution services in the US. Your documents can be printed locally and delivered free directly to your US destination. Please contact Terrence Kennon, Corporate Account Manager, for additional information. (Terrence.kennon@fedex.com US + 001 218-804-8987)

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We also recommend the use of Fedex's online shipping tool for creating 'airbills' to ensure that packages are tracked and invoiced properly.

Personal Accounts

Call: 1-800-475-6708

You will revceive your personal FedEx account number. You will need a personal credit card to link to your account for all charges. You must complete a Program Enrollment Agreement to activate discounts. As an employee of BP, you can receive discounts on select FedEx Express®, FedEx Ground® and FedEx® international services, It's the FedEx Advantage - another great advantage for employees of BP. You must complete a Program Enrollment Agreement to activate your discounts. For a Program Enrollment Agreement or for pricing information call a

FedEx Advantage customer specialist at 800

-475-6708.

Your BP Employee Discounts

FedEx Express: up to 15% on select services

FedEx Ground: up to 10% on select services

FedEx international shipments: up to 15% on select services

FedEx Express

Choose FedEx Express services for all your urgent shipments in the U.S. and around the world. Count on fast, reliable delivery of documents and packages up to 150lbs. and delivery of palletized freight from 151 lbs. to 2,200 lbs. via FedEx Express Freight. You can expect delivery in 1,2 or 3 business days by a certain time.

FedEx Ground

Choose FedEx Ground services for cost-effective delivery of ground packages up to 150 lbs. to every business address in the U.S. Choose FedEx Home Delivery® for delivery of packages up to 70 lbs. to every residential address in the U.S. You can expect delivery by a certain day, based on distance to the destination, backed by a money-back guarantee.

Updated: 8/2/13

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