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For the Office: Parcel Shipping Services
Fedex is the preferred and primary courier company for BP small package, parcel and express envelope (up to 150 lbs.)requirements worldwide.
Corporate Account-
To set up a corporate
account or to update an existing corporate account, call your local FedEx office (listed below).
FedEx Support Contacts (US)
FedEx Support Contacts (Global)
FedEx Ship Manager at fedex.com (fedex.com shipping) setup process
FedEx Shipping Worldwide Account Management Team
Print materials for US Distribution
FedEx Support Contacts (US)
•New Accounts: US +1 800 503 1428 o Request a new FedEx account o You will receive your FedEx account number o You will need a credit card to link your account for all charges o You must notify Julie Cohen at jdcohen@fedex.com to request your FedEx account to be linked to the global and regional contract discounts. o View FedEx Web Portal instructions to get online access to your account. Technical Support : US: +1 877 339 2774 or http://www.fedex.com •Billing Questions: US: +1 800 622 1147 Customer Service: US: +1 800 463 3339 International +1 800 247 4747
Dangerous Goods: US +1 800 463 3339
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FedEx Ship Manager
Setting up and managing your account via the FedEx
Ship Manager at fedex.com
(fedex.com shipping)
Register by going to http://www.fedex.com/us/
Select the "Register Now" link located in the Welcome box located in the upper left hand corner of the screen, on the next screen select "Use my account online" At the end of the registration you'll have the option to administer your account. This will allow you to add and manage additional users if desired.
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FedEx Shipping Worldwide Account Management Team
USA: Julie Cohen jdcohen@fedex.com
Asia Pacific: Alvin Ng alvin.ng@fedex.com
Europe, Middle East and Africa: Sam Pery sam.perry@fedex.com Latin America: Carlos Straccialana cstraccialana@fedex.com Central America: Don Stacey donald.stacey@fedex.com
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FedEx Support Contacts (Global)
Click on your region below, to find FedEx in your country.
Europe
| Asia Pacific | Latin America | Middle East and India | Africa Alternatively, you can update your account online on BP's FedEx Portal or by calling FedEx
Customer Services on US: +1 800 463 3339
or International +1 800 247 4747.
Fedex Support Contacts
- Europe
Austria 0800 123 800
Belgium 02 752 75 75
Denmark 70 233 332
Estonia 8002345
Finland 010 800 515
France 0820 123 800
Access outside of France 331
40 85 3829
Germany 01803 123 800
Ireland 1800 535 800
Italy Regular 199.151.119 Outside of
Italy +39 02-92.17.26.60
Latvia 80005300
Lithuania 8800 20200
Luxembourg 8002 35 55
Netherlands 0800 0222 333
Norway 63 94 03 00
Spain 902 100 871
Sweden 0200 252 252
Switzerland 0848 1 33339
United
Kingdom
08456 070809
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FedEx Support Contacts
- Asia Pacific
Australia Toll Free 13-26-10
Regular +61132610
New Zealand Toll Free 0800-733339
Regular +6492565382
Indonesia Toll Free 0 800 1 888 800
Regular 6221 75998800
Papua New 675 325 9788
Guinea Regular 6753214606
Fiji 679 722 933
Regular 6796722933
New Caledonia 687 286 125
Regular 687777616
Vanuatu 678 27 653
Regular 67823991
French Polynesia 689 453 645
American Samoa 684 699 5701
684 699 5701
Cook Islands 682 23361
Hong Kong (852) 27303333
Macau (853) 703333
Peking Toll Free 400 886 1888 (Mobile
phone user)
Regular 8610 6464 8855
Shanghai Toll Free 400 886 1888 (Mobile
phone user)
Regular 8621 5257 4620
Guangzhou Toll Free 400 86 1888 (Mobile
phone user)
Regular 8620 8763 2866
Malaysia Toll Free 1800-886363
Regular +603 7721 1388
Skype +603 7721 1388
Singapore Toll Free 1800-7432626
Regular (65) 67432626
Thailand Toll Free 1782
Regular 6622298900
Cambodia 855 23 426 931
Regular 855 23
211278/216712/215436
Vietnam Toll Free 1800 585835
Regular 848 3948 0370
Ho Chi Minh 848 200 747
Hanoi 8448249-054
Japan Toll Free 0120-003200
Regular (81) 43-298-1919
Korea Toll Free 080 023 8000
Regular number not available
Philippines 632 855 8484
Taiwan Toll Free 0800-075-075
Regular (886) 2
-8181-1912
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FedEx Support Contacts
- Latin America
Argentina 011-5411-4630-0300
Brazil/Sao Paulo 0800 703 3339
Chile 011-562-361-6111
Dominican
Republic
1-809-565-3636
Jamaica 1-876-960-9192
Mexico 011-525-55-228-9904
Panama 1-507-271-3838
Puerto Rico 1-787-793-9300
Trinidad 1-868-645-2579
Uruguay 011-598-2-628-0100
Venezuela 011-58-212-205-3333
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FedEx Support Contacts
- Middle East and India
Bahrain 973-17-334448 memaster@fedex.com
India 1 800-22-6161 inmaster@fedex.com
Israel 1-700-700-339 eumaster@fedex.com
Kuwait 965-1802233 memaster@fedex.com
Saudi
Arabia
9661 463 3999 memaster@fedex.com
UAE 800 33339
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FedEx Support Contacts
- Africa
South Africa 27-11 923 8000
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Print materials for US Distribution
BP has contracted with FedEx Office for print and document distribution services in the US. Your documents can be printed locally and delivered free directly to your US destination. Please contact Terrence Kennon, Corporate Account Manager, for additional information. (Terrence.kennon@fedex.com US + 001 218-804-8987)
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We also recommend the use of Fedex's online shipping tool for creating 'airbills' to ensure that packages are tracked and invoiced properly.
Personal Accounts
Call: 1-800-475-6708
You will revceive your personal FedEx account number. You will need a personal credit card to link to your account for all charges. You must complete a Program Enrollment Agreement to activate discounts. As an employee of BP, you can receive discounts on select FedEx Express®, FedEx Ground® and FedEx® international services, It's the FedEx Advantage - another great advantage for employees of BP. You must complete a Program Enrollment Agreement to activate your discounts. For a Program Enrollment Agreement or for pricing information call a
FedEx Advantage customer specialist at 800
-475-6708.
Your BP Employee Discounts
FedEx Express: up to 15% on select services
FedEx Ground: up to 10% on select services
FedEx international shipments: up to 15% on select services
FedEx Express
Choose FedEx Express services for all your urgent shipments in the U.S. and around the world. Count on fast, reliable delivery of documents and packages up to 150lbs. and delivery of palletized freight from 151 lbs. to 2,200 lbs. via FedEx Express Freight. You can expect delivery in 1,2 or 3 business days by a certain time.
FedEx Ground
Choose FedEx Ground services for cost-effective delivery of ground packages up to 150 lbs. to every business address in the U.S. Choose FedEx Home Delivery® for delivery of packages up to 70 lbs. to every residential address in the U.S. You can expect delivery by a certain day, based on distance to the destination, backed by a money-back guarantee.
Updated: 8/2/13
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[PDF] Domestic Service Guide - Fed Ex