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One Embarcadero Center, Suite 740 San Francisco, CA 94111 650-373-1200 www.panoramaenv.com
Government of Saint Lucia
Stakeholder Engagement Plan
Geothermal Resource Development Project
February 2018
One Embarcadero Center, Suite 740 San Francisco, CA 94111 650-373-1200 www.panoramaenv.comGovernment of Saint Lucia
Stakeholder Engagement Plan
Geothermal Resource
Development Project
February 2018
Prepared for:
Government of Saint Lucia
Department of Sustainable Development
Point Seraphine, Castries
Saint Lucia
Prepared by:
Panorama Environmental, Inc.
One Embarcadero Center, Suite 740
San Francisco, CA 94111
650-373-1200
Susanne.heim@panoramaenv.com
TABLE OF CONTENTS
Stakeholder Engagement Plan
iTABLE OF CONTENTS
1 Introduction ................................................................................................................................ 1-1
1.1 Background ...............................................................................................................................1-1
1.2 Stakeholder Engagement Objectives..................................................................................1-1
2 Stakeholder identification and analysis ................................................................................. 2-1
2.1 What is stakeholder engagement? ......................................................................................2-1
2.2 Stakeholder Identification ......................................................................................................2-1
2.3 Stakeholder Analysis ................................................................................................................2-4
3 Information Disclosure .............................................................................................................. 3-1
3.1 Inception Meetings ..................................................................................................................3-1
3.2 Public Scoping Meetings ........................................................................................................3-1
3.3 Approach to Information Dissemination .............................................................................3-1
3.4 Stakeholder Consultation Process ........................................................................................3-3
3.5 Community Consultation on Draft ESIA ...............................................................................3-5
4 Grievance Redress Process ..................................................................................................... 4-1
4.1 Purpose.......................................................................................................................................4-1
4.2 Roles and Responsibilities .......................................................................................................4-1
4.3 Grievance Redress Procedures .............................................................................................4-2
5 Reporting .................................................................................................................................... 5-1
5.1 Objectives ..................................................................................................................................5-1
5.2 Reporting to Stakeholders ......................................................................................................5-1
Appendix A Sample Stakeholder Register Template
Appendix B Sample Stakeholder Consultation Notes Template Appendix C Sample Grievance and Comment Logging Form TemplateAppendix D Sample Initial Response Template
TABLE OF CONTENTS
Stakeholder Engagement Plan
iiList of Tables
Table 2.2
-1Stakeholder Groups .......................................................................................................2-3
Table 2.3
-1 Government Stakeholder Analysis .............................................................................2-5
Table 2.3-2 NGO Stakeholder Analysis ...........................................................................................2-7
Table 2.3
-3 Summary of Scoping Comments ................................................................................2-8
Table 2.3
-4 Hotel Stakeholder Interest ............................................................................................2-9
Table 3.3
-1 Information Dissemination Methods ...........................................................................3-2
Table 3.3
-1 Stakeholder Engagement and Timing .......................................................................3-3
Table 4.3
-1 Grievance Redress Procedures ..................................................................................4-2
Table 5.2
-1 Methods and Frequency of Reporting to Stakeholders ........................................5-1List of
Figures
Figure 2.2
-1 Project Location .............................................................................................................2-2
1 INTRODUCTION
Stakeholder Engagement Plan
1-11 INTRODUCTION
1.1 BACKGROUND
The Government of Saint Lucia (GoSL) proposes to conduct the Saint Lucia GeothermalResource Exploration Project (project)
within the Soufrière, Choiseul, and Laborie regions ofSaint Lucia
(Figure ES-1) to assess the feasibility of commercial development of geothermal resources in Saint Lucia. The project would include drilling slim-diameter and potentially full- size geothermal exploration wells to obtain information on the geothermal resource in the area. The GoSL has obtained financial assistance and technical support from a number of development partners in support of the project. To date, the World Bank has assisted Saint Lucia in accessing grant financing from the Global Environmental Facility and the SIDS DOCKSupport Program for
the project. Technical assistance has also been received from the Government of New Zealand and the Clinton Climate Initiative. This Stakeholder Engagement Plan has been prepared to meet the requirements specified in: The Terms of Reference (ToR) for the Environmental and Social Impact Assessment (ESIA) for the geothermal exploration project; World Bank"s Guidance Note on Stakeholder Consultation in Investment Operations and; and International Finance Corporation (IFC) Performance Standards, StakeholderEngagement: A Good Pra
ctice Handbook for Companies Doing Business in EmergingMarkets
1.2 STAKEHOLDER ENGAGEMENT OBJECTIVES
The stakeholder engagement process serves many purposes. The goals of stakeholder engagement for the geothermal project are to: Provide ongoing information on the project to the public and government agencies Provide timely and appropriate information prior to and during construction to enable informed participation in the project and definition of appropriate mitigation measures Encourage equal participation of all affected groups in the consultation process Disclose the impacts of the project and proposed mitigation measuresObtain public input on the mitigation measures
Provide ongoing information on the implementation of the mitigation measures Facilitate open and continuous communication and consultation between various groups including construction contractors, stakeholders, and the general public1 INTRODUCTION
Stakeholder Engagement Plan
1-2 The stakeholder engagement process is ongoing throughout the life of the project and includes formal scheduled consultations and meetings. Information will also be disseminated as needed to address significant changes in schedule or other important project developments. The stakeholder engagement process includes two key aspects: Early and ongoing outreach to key stakeholders to provide information on the project A grievance redress process to address public complaints during implementation of the project2 STAKEHOLDER IDENTIFICATION AND ANALYSIS
Stakeholder Engagement Plan
2-12 STAKEHOLDER IDENTIFICATION AND ANALYSIS
2.1 WHAT IS STAKEHOLDER ENGAGEMENT?
Stakeholder engagement is an inclusive process conducted throughout the project life cycle. Where properly designed and implemented, it supports the development of strong, constructive and responsive relationships that are important for successful management of a project"s environmental and social risks. Stakeholder engagement is most effective when initiated at an early stage of the project development process, and is an integral part of early project decisions and the assessment, management and monitoring of the project"s environmental and social risks and impacts. Stakeholder engagement will be free of manipulation, interference, and intimidation, and conducted on the basis of timely, relevant, understandable and accessible information, in a culturally appropriate formant. It involves interactions between identified groups of people and provides stakeholders with an opportunity to raise their concerns and opinions, and ensure that this information is taken into consideration when making project decisions.2.2 STAKEHOLDER IDENTIFICATION
The first step in the
stakeholder engagement process is to identify the key stakeholders to be consulted and involved. Stakeholders are individuals or groups who are affected or likely to be affected by the project and who may have an interest in the project.The initial list of
stakeholders for the geothermal exploration project was developed based on the Terms of Reference (ToR) and updated following the inception meeting in August through direct conservations with the DSD, inception meeting stakeholder participants, and community members. The stakeholder groups to be enga ged may be expanded during project implementation. In addition to government agencies and non-governmental organizations, key stakeholders include individuals living near the project area and potential private interests. The towns near the project area include Belle Plaine, Mondesir, Guyabois, Parc Estate, Saltibus, Fond St. Jacques and Belvedere. The project location is shown onFigure
2.2-1 below. Table 2.2-1 lists key
stakeholder groups that will require engagement during project implementation and a record of consultation efforts during ESIA preparation.2 STAKEHOLDER IDENTIFICATION AND ANALYSIS
Stakeholder Engagement Plan
2-2Figure 2.2-1 Project Location
Sources: (ESRI 2017, Jan Kindsay 2002)
2 STAKEHOLDER IDENTIFICATION AND ANALYSIS
Stakeholder Engagement Plan
2-3Table 2.2-1 Stakeholder Groups
Stakeholder Point of Contact Previous Consultation EffortsMinisters
Minister in the Office of the Prime
Minister with responsibility for
Commerce, Industry, Investment,
Enterprise Development and
Consumer Affairs Honorable Bradley Felix
8 August 2017 Inception Meeting
Minister in the Ministry for
Economic Development,
Housing, Urban Renewal,
Transportation and Civil Aviation Honorable Herod Stanislaus8 August 2017 Inception Meeting
Minister for Economic
Development, Housing, Urban
Renewal, Transportation and
Civil Aviation Honorable Guy Joseph
8 August 2017 Inception Meeting
Government Departments
Department of Sustainable
Development Deputy Permanent Secretary
Debra Charlery On-going throughout project
planning Project Coordination Unit Al Barthelmy and Jenna Flavien On-going throughout project planningDepartment of Finance Jacqueline Francois
jfrancois@gosl.gov.lc 8 August 2017 Inception MeetingDepartment of
Social Research Leca James
leca.james@govt.lc 8 August 2017 Inception MeetingDepartment of
Physical Planning Warner Houson
whouson@gosl.gov.lc 8 August 2017 Inception MeetingDepartment of
Social Planning Danna Jr. Charles
danna.jrcharles@govt.lc 8 August 2017 Inception MeetingDepartment of
Tourism and
Broadcasting Timothy Ferdinand
timothy.ferdinand@govt.lc 8 August 2017 Inception MeetingDepartment of Energy,
Public
Utilities Charlin Bodley
8 August 2017 Inception Meeting
9 August 2017 Site Visit
Department of Agriculture Deputy Permanent SecretaryBarrymore Felicien
bfelicien@gosl.gov.lcAnnette Rattigan-Leo
8 August 2017 Inception Meeting
Soufrière Town Council None
Water Resource Management
Agency Patrish Lionel
wrma@govt.lc September 2017 requests for information2 STAKEHOLDER IDENTIFICATION AND ANALYSIS
Stakeholder Engagement Plan
2-4 Stakeholder Point of Contact Previous Consultation EffortsLand Survey Deputy Chief Surveyor, Luther
Goddard
11 August 2017
Non-Governmental Organizations/Community Groups
Soufrière Regional Development
Foundation Franklin Solomon and Shem Jean
758-719-2142 shemjean1985@gmail.com 9 August 2017 Site Visit