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Page 1AppDynamics Pro Documentation
Version 4.0.x
Page 2
AppDynamics Essentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Quick Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
AppDynamics Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the Controller UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Flow Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Time Ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
KPI Graphs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Set User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Internationalization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
License Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
AppDynamics Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Lite and Pro Editions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Monitor and Measure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Monitor Business Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Monitor Applications in a Development Environment . . . . . . . . . . . . . . . . . . . . . . 44Monitor Background Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Data Collectors Versus Information Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Detect Problems Caused by Application Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Configure Data Collectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Creating New Tiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Cross Application Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Monitor Business Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Organize Traffic as Business Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Business Transaction Entry Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
All Other Traffic Business Transaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Configure Business Transaction Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Refine Business Transaction Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 80Configure Custom Match Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Configure Exclude Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Group Business Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Import and Export Transaction Detection Configuration . . . . . . . . . . . . . . . . . . 95Backend Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Monitor Databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Monitor Remote Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Configure Backend Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Resolve Backends to Tiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Group Backends on Flow Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Remove Stale Backends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Scorecards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Transaction Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Configure Transaction Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Monitor Service Endpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Customize the Business Transaction List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Detect Anomalies Using Dynamic Baselines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Configure Baselines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Set Performance Boundaries Using Thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Configure Transaction Thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Configurations Using Match Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Regular Expressions In Match Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Monitor Performance with Custom Dashboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
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Create Custom Dashboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Share Custom Dashboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Export and Import Custom Dashboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Import and Export Custom Dashboards with the REST API . . . . . . . . . . . . . . . . . 171 Creating and Managing Custom Dashboard Templates . . . . . . . . . . . . . . . . . . . . 172Scheduled Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Monitor Errors and Exceptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Configure Error Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Configure a Custom Logger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Configure Exceptions and Log Messages to Ignore . . . . . . . . . . . . . . . . . . . . . 192 Configure Errors Based on HTTP Response Codes . . . . . . . . . . . . . . . . . . . . 196Configure Error Redirect Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Monitor Infrastructure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Infrastructure Metrics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
App Servers List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
AppDynamics Mobile App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Monitor Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Filter and Analyze Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Monitor Application Change Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Events Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Troubleshoot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Troubleshoot Slow Response Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Compare Snapshots to Find Slow Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Troubleshoot Errors and Exceptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Troubleshoot Health Rule Violations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Virtual War Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Set Time Ranges to Isolate Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Troubleshoot Node Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Call Graphs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Configure Call Graphs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Capture Details with Diagnostic Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Alert and Respond . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Configure Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Health Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Configure Health Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Import and Export Health Rule Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Notification Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Diagnostic Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
Cloud Auto-Scaling Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Remediation Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Custom Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Action Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Configure Action Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Email Digests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Alerting for Business Transaction Health Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Getting Started Wizard for Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Analyze . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Metric Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Percentile Metrics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Information Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
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Business Metrics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Configure Business Metric Information Points . . . . . . . . . . . . . . . . . . . . . . . . . 343Business Metric for Revenue Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Code Metrics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Configure Code Metric Information Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Scalability Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Correlation Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
Compare Metrics For Different Time Periods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Metric Data Display in Graphs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Transaction Analysis Graph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Metrics Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
Use the AppDynamics REST API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Example Integrations Using the AppDynamics REST API . . . . . . . . . . . . . . . . . . . . . 422Use Curl to Access AppDynamics REST APIs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422
Platform Release Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423
Agent - Controller Compatibility Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 473
Copyright © AppDynamics 2012-2015Page 5
AppDynamics Essentials
On this page:
What is the AppDynamics Application Intelligence
Platform?
Application Environment Modeling in
AppDynamics
Business Transactions
User Interface
Metrics
Snapshots
Health Rules
Related pages:
AppDynamics Concepts
Supported Environments and Versions
Glossary
Browse the videos:
AppDynamics video tour
Rate this page:
Like every new technology, the AppDynamics Application Intelligence Platform has its own special view of the world. This topic provides an orientation to the basic essentials of the AppDynamics view and its accompanying lexicon. It also offers some videos and links to topics that go into more depth. What is the AppDynamics Application Intelligence Platform? The AppDynamics Application Intelligence Platform consists of a Controller and one or more application agents. You instrument an application that you want to monitor with one or more agents, which collect real-time metrics about the application's performance and report them to the Controller. The Controller stores, processes, and analyzes these metrics. You see the metrics when you log into the Controller UI from a Web browser. The Controller can be the AppDynamics SaaS Controller or an on-premise Controller installed at your site. There are different application agents for different application platforms and environments. AppDy namics also provides a machine agent, which reports performance metrics about an application server's hardware, operating system and network. See Supported Environments and Versions for details.Copyright © AppDynamics 2012-2015Page 6
Application Environment Modeling in AppDynamics
AppDynamics presents performance information based on its model of your application environment. This environment can be made up of application severs, databases, middleware, andother entities that provide the related services of a logical application. The basic unit in the model
an agent), is called a node. What a(and the basic unit of your environment that is instrumented by unit actually is in your environment depends on the underlying application type. For example, the Java Agent instruments a JVM, the .NET agent instruments a CLR, and the Node.js agent instruments a Node.js process. Nodes are organized into tiers. Tiers are logical constructs composed of one or more identical nodes. Tiers are organized into business applications, sometimes just called applications. When a business application performs a user request, traffic flows among tiers, usually to backend such as databases and remote services. The agents do not instrument backends directly buts they do monitor flows to them. For more information about the model, see .AppDynamics ConceptsBusiness Transactions
Every user request to an application is modeled as a . The agentbusiness transaction automatically detects the business transactions in a business application, but you can customize the automatic detection mechanism for your application environment. A single complex business transaction can be distributed over many tiers, which may be built on different platforms.User Interface
The Controller UI presents the most popular performance metrics in a series of built-in dashboards that correspond to different aspects of the model: application, tier, node, business transaction, database, remote service, etc. The dashboards display these popular metrics (called KPIs for key performance indicators) graphically through , and graphs over the time rangeflow mapsscorecards that you select. The agents report many more metrics than just the KPIs. You can create thatcustom dashboards display only the metrics that you are interested in. You can create several custom dashboards for different audiences in your organization.Metrics
Use the in the controller UI to view all of the metrics that the agents report.Metric Browser Most of the metrics relate to the overall performance of the application or business transaction (load, average response time, error rate, etc.) or of the application server infrastructure (percentage CPU busy, percentage of memory used, etc).In addition:
Copyright © AppDynamics 2012-2015Page 7
You can create special metrics called to report on how your business (asinformation points opposed to your application) is performing, for example your total revenue for a certain product or set of products. You can also use information points to report on how your code is performing, for example how many times a specific method is called and how long it is taking to execute. You can also create extensions that use the machine agent to report thatcustom metrics you define. These metrics are and reported in the controller, just like the built-inbase-linedAppDynamics metrics.
You can access all the metrics programmatically, as well query and manipulate the application environment, using the .AppDynamics REST APISnapshots
Snapshots give you a detailed picture of your application at a certain point in time. They usually include call graphs that allow you to drill down to the line of code that may be causing performance problems. The most common snapshots are .transaction snapshotsHealth Rules
To automate monitoring and remediation, you can create that define conditions forhealth rules which you want the agent to generate an or perform a specific . See alertactionAlert and RespondGetting Started
On this page:
Set Up Your Controller
Instrument Applications
Configure Basic Controller Settings
Monitor Your Apps and Refine the Configuration
Get the AppDynamics Pro Trial:
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You can try the AppDynamics Application Intelligence Platform by signing up for an account on ww . After signing up, the next step is to set up the AppDynamics Controller. Thew.appdynamics.com Controller is where your application data is processed, stored, and viewed.Set Up Your Controller
Copyright © AppDynamics 2012-2015Page 8
After you sign up for an account in the , the portal presents a welcome pageAppDynamics portal where you can start your trial. You have two options for hosting your Controller: The quickest way to get started is with a SaaS Controller. For this option, choose the Launc option. You will then receive an email from the AppDynamics Operations team withh SaaS the URL and login details for your hosted Controller instance. After logging in, you can download agents and start instrumenting your applications, as described next. For a Controller that you install and administer yourself, choose the Download on-premise option and follow the instructions for downloading the Controller installer. For more information about installing, see the instructions for an installation overview, or Quick InstallI for all the details. The page describes the terms ofnstall the ControllerLite and Pro Editions the AppDynamics Pro Trial and Lite editions and starting your trial.Instrument Applications
Once you set up the Controller, you can log in and have a look around the AppDynamics UI. Before you can see application data, however, you need to instrument your application environment withAppDynamics App Agents.
At first log in, the Controller UI opens to the Agent Download Wizard. To have the Controller startfollow the instructions in the wizard to download and install agents in yourcollecting performance data,
application environment. For more information, see . Instrument ApplicationsAfter you've installed agents and restarted your applications, put your applications under load to have
the dashboards and flow maps in the Controller UI start showing performance information.Configure Basic Controller Settings
Depending on the AppDynamics features you want to try, you may have a few additional setup steps to undertake. From the page in the Controller UI, follow the links on theHomeSettings home page to configure a few initial basic settings for the Controller: Administration: Even if you are running a self-service trial of AppDynamics Pro, it's likely that you will want to add users to the Controller. You can also set up roles and groups to manage permissions in the Controller UI. Configure Email/SMS: For SaaS, the Controller is preconfigured to use a built-in SMTP server for email notifications of policy violations. For an on-premise Controller or if you want to set up SMS alerts, configure the settings on the dialog. Configure Email/SMS View License: The shows details about your account in the Controller and listslicense page the number of license units available to you. Learn about other administration in the page.Administer the ControllerMonitor Your Apps and Refine the Configuration
AppDynamics gives you a great deal of information about the performance of your applicationsright out of the box. But it also provides flexibility for refining and customizing the configuration to
best suit your application, environment, or requirements.Copyright © AppDynamics 2012-2015Page 9
To learn about monitoring and how to refine how the Controller collects and presents information, see:Monitor and Measure
Configure Business Transaction Detection
Set up policies
Validate Health Rules and error detection rules
Quick Install
On this page:
Install the On-Premise Controller
Install Agents
Related Pages:
Install and Administer the Platform
Controller System Requirements
Lite and Pro Editions
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This page describes how to get up and running with AppDynamics Application Intelligence Platform quickly. This assumes you are installing the Controller for a demonstration or small scale environment. For information on installing AppDynamics for a large scale environments, see Install . and Administer the PlatformIf you are using a SaaS Controller, the Controller is installed and administered for you, so you only
need to install AppDynamics application agents in your monitored environment. Jump ahead to Ins for information on installing the agent. tall the Agents