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APPDYNAMICS CERTIFICATION PROGRAM 14 We recommend completing the training outlined in the Performance Analyst Track The material you have 

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1

James Harvey

EMEA CTO

2

Application loyalty is the

new brand loyalty

Apps need to stack up against the new

user expectation bar 3

Flawless digital performance is now the baseline that brands must out-performConsumers expect world-class digital services

76%63%84%

of consumers have experienced problems with digital services in the last year of consumers say their expectations for application performance are increasing of consumers actively discourage others from using a digital service they experienced issues with

COVID-19 is

intensifying consumer expectations

Brands must make digital performance

a top priority

New challenges are arising for

technologists

Applications are bridging the gap

between brands and their consumers 5

4th Major Paradigm Shift

Mainframe

Client/Server

Web

Cloud &

Microservices

6 Data centre VM VM VM

Mainframe

Private

Cloud 7

Live Customer Journeys for every

Business Transaction

Move Fast,

Follow Everything &

Focus on What Matters Most

Network

Private Cloud

Public Cloud

Lightweight Agents

Deployed Throughout Application

Environment

Auto Instrument | Auto Configure

8

Live Customer Journeys for every

Business Transaction

Move Fast,

Follow Everything &

Focus on What Matters Most

Every User,

Every Transaction

Automates Discovery and

Correlation

Dynamically Updated

Network

Public Cloud

Private Cloud

9

Detection of

issues before Customers notice

Move Fast,

Follow Everything &

Focus on What Matters Most

Automatic Baselines for Every

Metric

Machine Learning Anomaly

Detection

Prevent IT Alert Storms

Network

Public Cloud

Private Cloud

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Public

AppDynamics Correlates to Business Impact

11 Unified visibility into the entire enterprise technology stack

Digital Experience

App & Business

Infrastructure

Network

Multicloud

Browser Real-User

Monitoring

Mobile Real-User

Monitoring

Browser Synthetic

Monitoring

Internet of

Things (IoT)

Server

Visibility

Database

VisibilityMainframe

Network

Visibility

ACI 12

The Central Nervous System

RCA

Time series and events dataAlerting

API

Correlation Engine

Public

Cloud

Private

Cloud

Application

Business

AI/ML

Orchestration

Feedback Loop

Incident response

Resource scaling

Cost optimization

Network provisioning

Unified

Visibility

Security

VisibilityInsightAction

13

ActionVisibility

Correlation engine

Unified dashboard

ML/AI

Insight

Time series and events data

App & business

Infrastructure

Security

Incident response

Resource scaling

Cost optimization

Security enforcement

Depth integration partners map to CNS vision

Alerting

API

Feedback Loop

Orchestration

Cost optimization

Resource scaling

Incident response

Security enforcement

Network configuration

Network

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