[PDF] [PDF] Communicating Positively: A Guide to Appropriate - NSW Health

[PDF] Recommended Guidelines for Aboriginal and Torres Strait - QUT

17 mar 2015 · The use of 'ATSI' people is not recommended as it is considered offensive and reduces the cultural diversity of Aboriginal and Torres Strait 

[PDF] Preferences in terminology when referring to Aboriginal - ACTCOSS

For many Aboriginal and/or Torres Strait Islander peoples, offensive terms can a web address or an organisation (e g AIATSIS, NAIDOC, www atsi au)

[PDF] Torres Strait Islander - Queensland Health

A&TSIHB (Aboriginal and Torres Strait Islander Health Branch) However, the abbreviation to 'ATSI' when used to describe people may cause offense and 

[PDF] language - Reconciliation Australia

The acronym ATSI should be avoided as this can be seen as lacking respect In some parts of the country, the term 'Indigenous' can be considered offensive

[PDF] Race and Offensive Language Charges - NSW Bureau of Crime

This paper highlights the recent increase in the recorded rate of offensive ATSI persons account for 15 times as many offensive language offences as would 

[PDF] Communicating Positively: A Guide to Appropriate - NSW Health

1 juil 2019 · The use of accurate and non-offensive language is this is offensive offensive : • ATSI • Native • Mixed blood • Half-caste • Quarter-caste

[PDF] Appropriate Terminology, Indigenous Australian Peoples

Many Indigenous Australians find the term 'transitional' offensive as it implies progress upwards towards something better, the idea that assimilation into 

[PDF] You cant say that - UOW

ATSI Use of the acronym ATSI is considered highly offensive Indigenous ' Indigenous' refers to the original inhabitants and their descendants of a country

[PDF] Language and Terminology Guide - Australians Together

14 avr 2020 · Don't abbreviate Aboriginal and Torres Strait Islander to ATSI or A&TSI cultures are 'really Aboriginal' is highly problematic and offensive

[PDF] Guidelines for Aboriginal and Torres Strait Islander Terminology

21 juil 2016 · 'Aboriginal' should always be capitalised 5 3 The use of the abbreviation 'ATSI' to describe people is considered to be offensive and should

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GUIDELINE SUMMARY

GL2019_008 Issue date: July-2019 Page 1 of 2

COMMUNICATING POSITIVELY: A GUIDE TO APPROPRIATE

ABORIGINAL TERMINOLOGY

The purpose of the Communicating Positively- A Guide to Appropriate Aboriginal Terminology (Communicating Positively) is to support a culturally safe health system for Aboriginal patients and staff. The use of accurate and non-offensive language is essential to ensure health services and programs that Aboriginal people access are culturally safe. This guide provides NSW Health staff, and other stakeholders, with information and guidance on appropriate word usage when working with Aboriginal peoples and communities, and when developing policy and programs.

KEY PRINCIPLES

The Communicating Positively guide is underpinned by the seven principles of the NSW Aboriginal Health Plan 2013 2023. These principles are essential if improvements in

Aboriginal health are to be achieved:

Trust and cultural respect

Recognition of the cultural values and traditions of Aboriginal communities Wholistic approaches to the health of Aboriginal people The valuable and unique role of Aboriginal Community Controlled Health The participation of Aboriginal people at all levels of health service delivery and management Partnership with Aboriginal communities through ACCHS and the Aboriginal

Health and Medical Research Council of NSW.

Recognition of the contribution the health system can make to the social determinants of health

USE OF THE GUIDELINE

NSW Local Health Districts / Networks and Pillar Health Organisations are responsible for the implementation of Communicating Positively within their services / facilities. All staff should be aware of the Guideline and actively participate in its implementation. This guide supports NSW Health to meet its CORE values of Collaboration, Openness, Respect and Empowerment, by supporting more appropriate and respectful engagement with Aboriginal communities. Communicating Positively affirms the shared commitment to the NSW Health Code of Conduct which requires that everyone be treated and must treat others with respect, dignity and fairness.

GUIDELINE SUMMARY

GL2019_008 Issue date: July-2019 Page 2 of 2

REVISION HISTORY

Version Approved by Amendment notes

July-2019

(GL2019_008)

Deputy Secretary

Population and

Public Health

Initial Document

ATTACHMENTS

1. Communicating Positively-A Guide to Appropriate Aboriginal Terminology

Communicating Positively:

A Guide to Appropriate

AboriginalTerminology

NSW Health

ii NSW Health'Communicating Positively: A Guide to Appropriate Aboriginal Terminology

NSW Ministry of Health

73 Miller Street

NORTH SYDNEY NSW 2060

Tel. (02) 9391 9000

Fax. (02) 9391 9101

TTY. (02) 9391 9900

www.health.nsw.gov.au

Produced by: NSW Ministry of Health

This work is copyright. It may be reproduced in whole or in part for study or training purposes subject to the inclusion of an acknowledgement of the source. It may not be reproduced for commercial usage or sale. Reproduction for purposes other than those indicated above requires written permission from theNSW Ministry of Health.

Acknowledgements

In developing this guide, the Centre for Aboriginal Health has worked closely with Aboriginal sta within the NSW Ministry of Health and the Aboriginal Health & Medical Research Council of NSW which is the peak body representing Aboriginal Community

Controlled Health Services in NSW.

The artwork on the cover is called ‘Baalee". It is inspired by the original artwork of Aboriginal artist Tanya Tayor and designed by the National Aboriginal Design Agency. This artwork symbolises the Centre for Aboriginal Health working in partnership with Aboriginal people to support wholistic health and wellbeing and its role in the health system to build culturally safe and responsive health services.

© NSW Ministry of Health 2019

SHPN (CAH) 190318

ISBN978-1-76081-184-6

Further copies of this document can be downloaded from the NSW Health website www.health.nsw.gov.au

July 2019

Acknowledgement of Country

The NSW Ministry of Health

acknowledges the people of the many traditional countries and language groups of New South

Wales. It acknowledges the

wisdom of Elders past and present, and pays respect to all

Aboriginal communities of today.

NSW Health?'Communicating Positively: A Guide to Appropriate Aboriginal Terminology 1

Contents

1 Introduction ........................................................................

.............................2

2 Purpose ........................................................................

.....................................2 3 Principles ........................................................................ ..................................2 4 Roles and responsibilities ........................................................................ .......3 5 Strengths based reporting ........................................................................ ......3 6 Terminology Guide ........................................................................ ..................4 Names used to describe Aboriginal and Torres Strait Islander people..................4

Aboriginal

Aboriginal people/s

First Australians/First people

Indigenous people/s

Torres Strait Islander/person/people

Goori/Koori/Murri/Nunga and other such terms

Terms associated with Aboriginal communities

and community organisations ........................................................................ ...........................7 Aboriginal Community Controlled Health Services (ACCHS"s) and the Aboriginal Community Controlled Health Sector

Aunty/Uncle

Clan

Community

Country

Culture

Deceased Person/s Warning

Elder Mob

Nation

Sorry Business/Funerals

Traditional Owner

Tribe/kinship

Welcome to Country/Acknowledgment of Country

Other important terms used in Aboriginal History .........................................................12

Assimilation

Invasion / colonisation / settlement

Land Rights

Mission/Reserve

Native Title

Protection Policy

Self-Determination

Stolen Generations

Women"s business/Men"s business

Inappropriate and oensive terms

Inappropriate and o?ensive terms ........................................................................

................16 7 Further reading ........................................................................ ......................18

2 NSW Health?'Communicating Positively: A Guide to Appropriate Aboriginal Terminology

1

Introduction

Communicating Positively

Aboriginal people. Usage of some terms may vary with location if you are unsure about using a particular term, ask the local Aboriginal community/ies or Aboriginal Community Controlled Health Services to identify their preferred terms. Alternatively, contact the Director of Aboriginal Health in your Local Health District, the Local Aboriginal Land Council (LALC), or the Centre for

Aboriginal Health for further guidance.

2 Purpose

The purpose of the Communicating Positively - A Guide to Appropriate Aboriginal Terminology (Communicating Positively) is to support a culturally safe health system for Aboriginal patients and sta. The use of accurate and non-oensive language is essential to ensure health services and programs that Aboriginal people access are culturally safe. This guide aims to provide NSW Health sta, and other stakeholders, with information and guidance on appropriate word usage when working with Aboriginal peoples and communities, and when developing policy and programs.

3 Principles

The Communicating Positively guide is underpinned by the seven principles of the NSW Aboriginal Health Plan 2013 - 2023. These principles are essential if improvements in Aboriginal health are to be achieved:

Trust and cultural respect

Recognition of the cultural values and traditions of Aboriginal communities Wholistic approaches to the health of Aboriginal people The valuable and unique role of Aboriginal Community Controlled Health Services (ACCHSs) The participation of Aboriginal people at all levels of health service delivery and management Partnership with Aboriginal communities through ACCHSs and the Aboriginal Health and Medical

Research Council of NSW (AH&MRC)

Recognition of the contribution the health system can make to the social determinants of health. NSW Health?'Communicating Positively: A Guide to Appropriate Aboriginal Terminology 3 4

Roles and responsibilities

d organisations have a responsibility to provide culturally safe health services and work environments to Aboriginal patients and sta. This guide supports NSW Health to meet its CORE values of Collaboration, Openness, Respect and Empowerment, by supporting more appropriate and respectful engagement with Aboriginal communities. This publication arms the shared commitment to the NSW Health Code of Conduct which requires that everyone be treated and must treat others with respect, dignity and fairness. NSWHealth requires alRespecting the Di?erence: Aboriginal Cultural Training 5

Strengths based reporting

Aboriginal communities and organisations have expressed frustration regarding how Aboriginal peoples and Aboriginal health is reported and portrayed. The ‘decit discourse" refers to communication (both written and verbal) that represents Aboriginal people in terms of deciency

i.e. absence or failure. This includes implying responsibility for health outcomes is with individuals

without acknowledging broader socioeconomic structures and institutionalised racism that aects health. A ‘strengths-based approach" attempts to counter the decit discourse and is a framework for developing initiatives and reporting on impact. Strengths-based approaches to communication acknowledge the resilience and strength of Aboriginal people and the successes in Aboriginal health. Case studies that describe local initiatives that are responding to the aspirations of Aboriginal people can assist with adding context and ‘strengths" to descriptions of health outcomes.

4 NSW Health?'Communicating Positively: A Guide to Appropriate Aboriginal Terminology

6

Terminology Guide

Terms used to describe Aboriginal and Torres Strait

Islander people

Aboriginal

Description

is of Aboriginal descent identifies as an Aboriginal person and is accepted as an Aboriginal person by the community in which they live. 1

Recommended usage/issues for consideration

Although it is grammatically correct, avoid using the term 'Aborigine(s)' as it has negative

connotations with many Aboriginal people. The use of ‘Aboriginal person" or ‘Aboriginal people"

should be used instead.

Be aware that the term ‘Aboriginal" is not generally inclusive of Torres Strait Islander people, and

reference to both Aboriginal and Torres Strait Islander people should therefore be spelt out where necessary.

Always capitalise the ‘A" in ‘Aboriginal" as you would other designations like ‘Australian", ‘Arabic" or

‘Nordic". The word ‘aboriginal with a lowercase ‘a" refers to an indigenous person from any part of

the world. As such, it does not necessarily refer to the Aboriginal people of Australia. Do not use ‘Aboriginal" as a noun - it should only be used as an adjective. Example (X): The Government's new strategy will support increased business with Aboriginals.

Never abbreviate the term ‘Aboriginal" or ‘Aboriginal and Torres Strait Islander" as this is oensive.

Example (): The Government's new strategy will support increased business with Aboriginal people. Be careful not to frame Aboriginal people as being separate from Australian people. Consider the following statements: Example (X): 'Most Australians continue to see Aboriginal people...' This infers that Aboriginal people are not Australian, which is incorrect. Example (): 'Most non-Aboriginal Australians continue to see Aboriginal people...'

Aboriginal people/s

Description

'Aboriginal people' is a collective name for the original people of Australia and their descendants,

and does not emphasise the diversity of languages, cultural practices and spiritual beliefs. By adding

an ‘s" to ‘people", you are emphasising this diversity. ‘Aboriginal people" can also be used to refer

to more than one Aboriginal person.

Recommended usage/issues for consideration

Both 'Aboriginal people' and 'Aboriginal peoples' are acceptable depending on the context. 1

Department of Aboriginal Aairs, (1981) Report on a Review of the Administration of the Working Denition

ofAboriginal and Torres Strait Islanders, Commonwealth of Australia, Canberra, cited in J Gardiner-Garden,

TheDenition of Aboriginality: Research Note 18, 2000-01 (2000) Parliament of Australia, 2. NSW Health?'Communicating Positively: A Guide to Appropriate Aboriginal Terminology 5 Example ( ): 'At the time of European invasion, there were approximately 600 Aboriginal people.'

Note that in this instance ‘people" is used to describe the groups of Aboriginal people, each with

their own language, cultural practices and beliefs. Example ( ): 'In 1788, there were between 300,000 and 1 million 2

Aboriginal people living in

Australia." Note that in this instance ‘people" refers to more than one person. If you wish to emphasise the fact that Aboriginal people are Australians, consider the use of

‘Aboriginal Australian(s)" instead of ‘Aboriginal people". Never abbreviate the term ‘Aboriginal" as

this is oensive.

Note that within NSW Health, the term ‘Aboriginal" is generally used in preference to ‘Aboriginal

and Torres Strait Islander", in recognition that Aboriginal people are the original inhabitants of NSW (refer NSW Health Policy Directive PD2005_319).

First Australians/First people

Description

'First people' or 'First Australians' are collective names for the original people of Australia and their descendants, and are used to emphasise that Aboriginal and Torres Strait Islander people lived on this continent prior to European invasion.

Recommended usage/issues for consideration

Both 'First people' and 'First Australians' are acceptable. Use these terms to emphasise that Aboriginal and Torres Strait Islander people lived on this continent before the European invasion.

Indigenous people/s

Description

The word 'indigenous' is defined as 'originating in and characterising a particular region or country". 3

Recommended usage/issues for consideration

For example, whilst United Nations documents tend not to capitalise 'indigenous' as they collectively

refer to people originating from more than one region or country, Commonwealth documents

generally capitalise ‘Indigenous" as they refer specically to Australian Aboriginal and Torres Strait

Islander peoples. Because ‘Indigenous" is not specic, some Aboriginal people feel that the term diminishes their Aboriginality and must be avoided.

If using the term ‘indigenous", always capitalise ‘I" when referring to Australian Aboriginal and

Torres Strait Islander peoples.

Example ( ): The Australian Government's new strategy will support increased business with

Indigenous people.

Example ( ): Australia will be hosting the inter-country tennis competition where Indigenous peoples from Canada, New Zealand and the Asiatic region will be competing for the right to challenge last year"s winners. 2

Human Rights Commission (2005) Questions and Answers about Aboriginal and Torres Strait Islander Peoples,

Face the Facts

3 Indigenous.2017 7

th ed. Sydney: Macquarie Dictionary Publishers, http://www. Macquiaredictionary.com.au/features/word/search/indigenous/. [Accessed 26 Nov,2018]

6 NSW Health?'Communicating Positively: A Guide to Appropriate Aboriginal Terminology

Torres Strait Islander/person/people

Description

Torres Strait Islander or a Torres Strait Islander person is a person/descendant from the Torres Strait

Islands which are located to the north of mainland Australia. Although not originally from NSW, there are Torres Strait Islander people living in the state.

Recommended usage

Always capitalise 'Torres Strait Islander'.

Never abbreviate the term ‘Torres Strait Islander" as this is oensive.

Within NSW Health, the term ‘Aboriginal" is generally used in preference to ‘Aboriginal and Torres

Strait Islander", in recognition that Aboriginal people are the original inhabitants of NSW (refer

NSW Health Policy Directive PD2005_319).

Example (?): This policy applied to Aboriginal and Torres Strait Islander people.'

Goori/Koori/Murri/Nunga and other such terms

Description

These terms are directly derived from Aboriginal languages and are the names used by Aboriginal people in specic areas when referring to themselves. Many Aboriginal people from other areas of Australia reside within NSW and still use their traditional names. Some examples of these terms are: Goori - usually used by Aboriginal people in northern NSW coastal regions Koori - usually used by Aboriginal people in parts of NSW and Victoria Murri - usually used by Aboriginal people in north-west NSW and Queensland Nunga - usually used by Aboriginal people in South Australia Noongar - usually used by Aboriginal people in south-west Western Australia Aboriginal people in areas of Central Australia and Northern Territory still identify themselves by their individual tribal groups. There are too many tribes and clans in Central Australia and Northern Territiory to list in this document. However, research can be undertaken by individuals and services if required.

Recommended usage/issues for consideration

Always check with the local Aboriginal community about using this type of terminology. There are many Aboriginal language groups within the above-mentioned areas and the use of such terms can be restrictive. For further information about the names of language groups, refer to Horton (1994).vi 4 4

Horton D. (1994). Encyclopaedia of Aboriginal Australia. Canberra: Aboriginal Studies Press for the Aboriginal

Institute of Aboriginal and Torres Strait Islander Studies. NSW Health?'Communicating Positively: A Guide to Appropriate Aboriginal Terminology 7

Terms associated with Aboriginal communities

andcommunity organisations Aboriginal Community Controlled Health Services (ACCHSs) and the

Aboriginal Community Controlled Health sector

Description

An Aboriginal Community Controlled Health Service (ACCHSs) is a primary health care service initiated and operated by the local Aboriginal community to deliver wholistic, comprehensive, and culturally appropriate health care to the community which controls it, through a locally elected

Board of Management.

5 ACCHSs are a crucial part of the health system, providing accessible and culturally appropriate comprehensive primary health care services, and working with NSW Health to improve the health system more broadly. The provision of primary health care is just one function of an ACCHS, and typically, these services also provide community support, special needs programs, and advocacy.

Recommended usage/issues for consideration

The first ACCHS in Australia, known as the Aboriginal Medical Service (AMS), was established in the inner city Sydney suburb of Redfern in 1971. The AMS Redfern was a response to the urgent need to provide decent, accessible health services for the growing and largely medically uninsured Aboriginal population of Redfern. 6

AMS Redfern pioneered the concept of community

controlled health care in Australia, expanding to become a major healthcare facility providing free medical, dental, psychological, antenatal and drug and alcohol services. 7 The Aboriginal Health & Medical Research Council (AH&MRC) is the peak body and voice for Aboriginal communities in NSW on health. The AH&MRC represents and supports close to 50 ACCHSs and Aboriginal Community Controlled Health Related Services throughout NSW who are member services. The National Aboriginal Community Controlled Health Organisation (NACCHO) is the national peak body for ACCHSs, representing close to 50 ACCHSs across the country on Aboriginal health and wellbeing issues. 8

Aunty/Uncle

Description

Aunty and Uncle are commonly used terms of address for an elder in Aboriginal communities (not necessarily a blood relative).

Recommended usage/issues for consideration

Under some circumstances it may be appropriate for a non-Aboriginal person to address an elder Aboriginal person as Aunty or Uncle. This may include when the person has been introduced using the term Aunty or Uncle and/or when the person is personally known to them. 5 NACCHO. (2018). Denitions. [online] Available at: https://www.naccho.org.au/about/aboriginal-health/ denitions/ [Accessed 25 Nov.2018]. 6

ACCHO. (2018). Denitions. [online] Available at: https://www.naccho.org.au/about/aboriginal-health/denitions/

[Accessed 25 Nov.2018]. 7

Marles E, Frame C, Royce M. (2012) The Aboriginal Medical Service Redfern: improving access to primary care

for over 40 years. Australian Family Physician ; 41(6): 433-436 8 NACCHO. (2018). Denitions. [online]Available at: https://www.naccho.org.au/about/aboriginal-health/ denitions/.[Accessed 25 Nov 2018].

8 NSW Health?'Communicating Positively: A Guide to Appropriate Aboriginal Terminology

Clan

Description

The 'clan' is a local descent group, larger than a family but based on family links through a common ancestry. 9

Recommended usage/issues for consideration

)RUWKLVUHDVRQWKHWHUPVKRXOGEHXVHGZLWK care, and only with local community guidance.

Community

Description

There are many di?erent perspectives on what a 'community' is. Non-Aboriginal people often use

‘community" to refer to a particular geographical locality. For example, the use of the expression

‘Kempsey Aboriginal community" refers to all the Aboriginal people living in and around Kempsey. However, it is important to understand that Aboriginal people were forcibly removed from their ancestral lands to live elsewhere. For instance the ‘Kempsey Aboriginal community" comprises Aboriginal people from many areas of Australia but the traditional owners of the land are the Dunghutti people. Therefore, what non-Aboriginal people see as one Aboriginal community is not necessarily seen as such by Aboriginal people. Note that an Aboriginal person may belong to more than one community - for example, where they come from, where their family is and where they live or work. In Aboriginal culture a community is rst and foremost about country, extended family ties and shared experience. Community is about interrelatedness and belonging and is central to Aboriginal and Torres Strait Islander peoples" ways of being. 10

Recommended usage/issues for consideration

It is generally acceptable to use the term 'community' to refer to Aboriginal people living within a particular geographical location. However, keep in mind the diversity of Aboriginal people within that ‘community". If you wish to emphasise the diversity of communities within the one geographical location, use

‘communities" in the plural form.

Example (?): Bourke has two distinct Aboriginal communities - the local community which lives some three kilometres from Bourke in a settlement known as the Alice Edwards Village, and the local population living in Bourke itself. 9 NSW Oce of the Board of Studies (1998). New South Wales Aboriginal Languages Interim Framework K-10.

Board of Studies NSW:10

10 Queensland, C. (2018). .

[online] Cofc.com.au. Available at: https://www.cofc.com.au/publications/corporate-documents/ [Accessed 26 Nov. 2018]. NSW Health?'Communicating Positively: A Guide to Appropriate Aboriginal Terminology 9

Country

Description

Country is a term used to describe 'Area of land, river and sea that is the traditional land of each Aboriginal and Torres Strait Islander language group of community. It has a much broader meaning than its meaning in English incorporating an integral sense of belonging and their place of

Dreaming.

11

Recommended usage/issues for consideration

Use 'country' to refer to a particular, culturally defined area of land, such as 'Wiradjuri country' or

‘Dunghutti country"

Example (?): Dubbo is in Wiradjuri country.

Culture

Description

'Culture' is defined as 'accepted and traditionally patterned ways of behaving'. It is a 'common understanding shared by the members of a group or community. It includes land, beliefs and

spirituality, language, ways of living and working, artistic expression, relationships and identity".

12

Recommended usage/issues for consideration

Traditionally, and until today, Aboriginal cultures were and are many and varied. There is no one homogenous Aboriginal culture. Aboriginal cultures have evolved over time, and modern Aboriginal cultures are dierent from traditional Aboriginal cultures.

Deceased Person/s Warning

Description

This is a warning usually at the start of video footage containing the images and/or voices of people who may have passed away. This is an element of some peoples" sorry business and can be seen on any materials with Aboriginal people in them, for example in the

Dierence e-training

Recommended usage/issues for consideration

Consider including a deceased persons warning at the start of any video or website where you have included images or names of Aboriginal people. The suggested text for a deceased person/s warning is below: ‘Aboriginal people are warned that this [video/website] may contain the images and voices of

Aboriginal people who may have passed away."

Example:

'The Ministry of Health wishes to advise that this website may contain names and images of Aboriginal

and Torres Strait Islander people now deceased. It may also contain links to sites that may use images of

Aboriginal and Torres Strait Islander people".

11 Aboriginal & Torres Strait Islander Cultural Protocol Guidelines. (2018). 1st ed. [ebook] North Sydney: North

Sydney Council, p.10. Available at: http://https:www.northsydney.nsw.gov.au [Accessed 26 Nov. 2018].quotesdbs_dbs14.pdfusesText_20