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[NAME OF DOCUMENT] | VOLUME [Client Name] Nelson\Nygaard Consulting Associates Inc. | i
ROUND ROCK TRANSIT PLAN
Final Report
November 2015
DRAFTRound Rock Transit Plan ² Final Report
City of Round Rock
Nelson\Nygaard Consulting Associates Inc. | ii AcknowledgementsRound Rock City Council
Alan McGraw, Mayor
George White, Mayor Pro-Tem
Writ Baese
Frank Leffingwell
Craig Morgan
Will Peckham
Kris Whitfield
Transportation Department
Caren Lee, Transit Coordinator
Gary Hudder, Director of Transportation
John Dean, Assistant Transportation Director
Community Stakeholders
Rick Bilicki, Pearson
Pamela Boykin, Round Rock ISD
Blane Canklin, Resident
Lisa Cannon, Round Rock ISD
Brian Cave
, Heart of Round Rock Neighborhood Association Keith Chandler, Forest Creek Neighborhood Association Mike Freeman, Greater Round Rock West Neighborhood AssociationLori Hamilton, Liquidation Channel
Ed Harding, Dana Court and Mesa Ridge Neighborhood AssociationsAndy Kim, Austin Community College
Wendy Leiva, Sam Bass Trails
Marixa Longoria, Liquidation Channel
Mary Maluski
, Round Rock ISDMichelle Meaux, Office of Mobility Management
Lyle Nelson, Capital Area Rural Transportation SystemChristina Rudofsky, Round Rock Arts
LeAnn Powers, United Way of Williamson County
Anisha Yadav, Round Rock Premium Outlets
Round Rock Transit Plan ² Final Report
City of Round Rock
Nelson\Nygaard Consulting Associates Inc. | iii
Table of Contents
Page1 Executive Summary .........................................................................................................1-1
Background ............................................................................................................................................. 1-1
Plan Overview ........................................................................................................................................ 1-1
Plan Development .................................................................................................................................. 1-2
2 Document Review ............................................................................................................2-1
Round Rock General Plan 2020 ......................................................................................................... 2-1
Round Rock Transportation Master Plan ........................................................................................... 2-2
Round Rock Downtown Master Plan ................................................................................................... 2-2
Project Connect ....................................................................................................................................... 2-3
Commuter Express Bus Plan ................................................................................................................. 2-5
Georgetown Transit Development Plan ............................................................................................ 2-5
3 Review of Existing Services .............................................................................................3-1
Round Rock Demand Response ........................................................................................................... 3-1
Reverse Commute .................................................................................................................................. 3-5
Drive a Senior ......................................................................................................................................... 3-6
Regional Connections ............................................................................................................................ 3-7
Capital Metro Rideshare .................................................................................................................... 3-10
4 Market Analysis ...............................................................................................................4-1
Local Employment Characteristics ..................................................................................................... 4-11
Regional Employment Characteristics .............................................................................................. 4-15
Austin Community College Student Origins .................................................................................... 4-17
5 Land Use and Infrastructure .............................................................................................5-1
Existing Land Use ................................................................................................................................... 5-1
Existing Transportation Infrastructure ................................................................................................ 5-2
Future Land Use ...................................................................................................................................... 5-5
Future Transportation Infrastructure ................................................................................................... 5-6
6 Peer Review .....................................................................................................................6-1
Introduction .............................................................................................................................................. 6-1
Cary, North Carolina ............................................................................................................................ 6-3
Rock Hill, South Carolina ...................................................................................................................... 6-5
Murfreesboro, Tennessee ..................................................................................................................... 6-7
Rancho Cordova, California ................................................................................................................ 6-9
The Woodlands, Texas ....................................................................................................................... 6-11
Lewisville, Texas ................................................................................................................................... 6-13
McKinney, Texas .................................................................................................................................. 6-14
Summary ................................................................................................................................................ 6-15
7 Community Feedback ......................................................................................................7-1
Stakeh
older Meetings ........................................................................................................................... 7-1
Project Website ..................................................................................................................................... 7-5
Online Survey ......................................................................................................................................... 7-7
Build Your Transit System Interactive Survey ................................................................................. 7-15
Transit Service Types Graphic .......................................................................................................... 7-16
Build Your Transit System Survey ..................................................................................................... 7-17
Interactive Survey Results ................................................................................................................... 7-18
Interactive Survey Respondent Comments ...................................................................................... 7-22
Public Outreach .................................................................................................................................... 7-23
Round Rock Transit Plan ² Final Report
City of Round Rock
Nelson\Nygaard Consulting Associates Inc. | iv 8 Service Plan .....................................................................................................................8-1
Proposed Routes .................................................................................................................................... 8-3
Initial Route Schedules ........................................................................................................................ 8-16
Complementary Paratransit Service ................................................................................................ 8-17
9 Capital Plan .....................................................................................................................9-1
Vehicles .................................................................................................................................................... 9-1
Bus Stops .................................................................................................................................................. 9-3
Transit Center ......................................................................................................................................... 9-8
Infrastructure Improvements ................................................................................................................. 9-9
10 Financial Plan ............................................................................................................... 10-1
Operating Options .............................................................................................................................. 10-1
Operating Costs ................................................................................................................................... 10-1
FareS ...................................................................................................................................................... 10-3
Potential Funding Sources .................................................................................................................. 10-5
11 Marketing Recommendations ....................................................................................... 11-1
Introduction ............................................................................................................................................ 11-1
Branding ................................................................................................................................................ 11-1
Route and Schedule Information ....................................................................................................... 11-4
Customer Service Representatives and Outlets ............................................................................. 11-6
Recommendations and Opportunities .............................................................................................. 11-7
Appendix A: Online Survey Comments
Appendix B: Interactive Survey Comments
Round Rock Transit Plan ² Final Report
City of Round Rock
Nelson\Nygaard Consulting Associates Inc. | v
Table of Figures
PageFigure 1 Project Connect Locally Preferred Alternatives Map .................................................... 2-4
Figure 2 Round Rock Demand Response Bus ................................................................................... 3-2
Figure 3 Demand Response Trip Purpose (FY 2014) ..................................................................... 3-2
Figure 4 Demand Response Fare Type (FY 2014) ......................................................................... 3-2
Figure 5 Demand Response Performance (FY 2010 ² FY 2014) ................................................ 3-3
Figure 6 Origins and Destinations of Demand Response Service (October 2014) ................. 3-4Figure 7 Reverse Commute Route Alignment ................................................................................... 3-5
Figure 8 Drive-a-Senior Origin and Destination Locations (2014) ............................................. 3-6
Figure 9 Capital Metro Services at Tech Ridge and Howard (Fall 2015) ................................ 3-7
Figure 10 MetroExpress bus .................................................................................................................. 3-7
Figure 11 Howard Station ..................................................................................................................... 3-8
Figure 12 Trips serving CARTS Round Rock Station .......................................................................... 3-9
Figure 13 CARTS Interurban bus .......................................................................................................... 3-9
Figure 14 Capital Metro Rideshare Van .......................................................................................... 3-10
Figure 15 Historical Population Growth .............................................................................................. 4-1
Figure 16 City of Round Rock Population Projections ...................................................................... 4-2
Figure 17 Population Density ................................................................................................................ 4-3
Figure 18 Young Adult Population ....................................................................................................... 4-4
Figure 19 Senior Population .................................................................................................................. 4-5
Figure 20 Low-Income Population ........................................................................................................ 4-7
Figure 21 Zero Vehicle Households ..................................................................................................... 4-8
Figure 22 Renter Population.................................................................................................................. 4-9
Figure 23 Transit Propensity Index .................................................................................................... 4-10
Figure 24 Major Employers in Round Rock ....................................................................................... 4-11
Figure 25 Employment Density in Round Rock (2011) ................................................................... 4-12
Figure 26 Residential Locations for Low Income Round Rock Workers ...................................... 4-13
Figure 27 Employment Locations of Low-Income Workers in Round Rock ................................. 4-14
Figure 28 Employment Locations of Round Rock Residents ........................................................... 4-15
Figure 29 Employee Travel Patterns by Direction .......................................................................... 4-15
Figure 30 Direction of Employees Traveling 10-25 miles ............................................................. 4-15
Figure 31 Employment Locations for Round Rock Residents.......................................................... 4-16
Figure 32 Austin Community College Student Origins ................................................................... 4-17
Figure 33 Current Land Use .................................................................................................................. 5-1
Figure 34 Pedestrian Infrastructure ..................................................................................................... 5-4
Figure 35 Future Land Use ..................................................................................................................... 5-6
Figure 36 Peer Cities Characteristics ................................................................................................... 6-1
Figure 37 Peer City Transit Services Provided .................................................................................. 6-2
Figure 38 Project Website Homepage ............................................................................................... 7-5
Figure 39 Project Website Outreach Page ....................................................................................... 7-6
Figure 40 Question 1: Have you taken transit within the past month? ......................................... 7-7
Figure 41 Question 2a: Which transit services do you take? ......................................................... 7-8
Figure 42 Question 2b: How long have you been riding transit? .................................................. 7-8
Round Rock Transit Plan ² Final Report
City of Round Rock
Nelson\Nygaard Consulting Associates Inc. | vi Figure 43 Question 2c: How often do you take transit? .................................................................. 7-9
Figure 44 Question 2d: Would you be interested in taking any of the following newservices? .................................................................................................................................. 7-9
Figure 45 Question 3: Would any of following new services motivate you to take transit? . 7-10Figure 46 Question 4: Are you currently a student? ....................................................................... 7-10
Figure 47 Question 5: Where are you currently enrolled? ........................................................... 7-11
Figure 48 Question 6: Are you currently employed? ..................................................................... 7-11
Figure 49 Question 7: Do you live in Round Rock? ......................................................................... 7-12
Figure 50 Question 8: Do you work in Round Rock?....................................................................... 7-12
Figure 51 Question 9: Please provide your annual income. ......................................................... 7-13
Figure 52 Question 10: Please provide your age. ......................................................................... 7-13
Figure 53 Online Survey Comments Word Cloud........................................................................... 7-14
Figure 54 Survey Instrument ................................................................................................................ 7-17
Figure 55 Daily Responses .................................................................................................................. 7-18
Figure 56 Preferred Transit Service Types ...................................................................................... 7-19
Figure 57 Preferred Transit Service Types by Group ................................................................... 7-20
Figure 58 City of Residence ................................................................................................................ 7-21
Figure 59 Transit Support .................................................................................................................... 7-21
Figure 60 Design Your Bus System Comments Word Cloud ......................................................... 7-22
Figure 61 Public Meeting Attendees ................................................................................................. 7-23
Figure 62 Proposed Routes ................................................................................................................... 8-1
Figure 63 Proposed Route Network .................................................................................................... 8-2
Figure 64 Round Rock ² Howard Station ........................................................................................... 8-4
Figure 65 Round Rock Circulator .......................................................................................................... 8-6
Figure 66 Round Rock ² Austin Express............................................................................................... 8-8
Figure 67 Round Rock ² Tech Ridge .................................................................................................. 8-10
Figure 68 Future Routes ........................................................................................................................ 8-11
Figure 69 Future Transit Network ....................................................................................................... 8-12
Figure 70 Service Implementation Summary .................................................................................... 8-13
Figure 71 Service Implementation Plan (2017-2021) ................................................................... 8-14
Figure 72 Service Implementation Plan (2022-2025) ................................................................... 8-15
Figure 73 Round Rock-Howard Station Initial Schedule ................................................................ 8-16
Figure 74 Round Rock Circulator Initial Schedule ........................................................................... 8-16
Figure 75 Round Rock-Austin Express Initial Departure Times ...................................................... 8-17
Figure 76 Recommended Vehicles by Route ...................................................................................... 9-1
Figure 77 Comparison of Bus Types .................................................................................................... 9-2
Figure 78 Bus Stop Spacing Guidelines .............................................................................................. 9-3
Figure 79 Bus Stop Placement Considerations ................................................................................... 9-4
Figure 80 Bus Stop Requirements ......................................................................................................... 9-5
Figure 81 Sample Bus Stop Designs .................................................................................................... 9-6
Figure 82 Bus Stop Amenity Guidelines .............................................................................................. 9-7
Figure 83 Priority Bus Stop Locations for Shelters ............................................................................ 9-7
Figure 84 Round Rock Transit Center Office and Bus Bays ............................................................ 9-8
Figure 85 Priority Street, Sidewalk, and Signal Improvements ..................................................... 9-9
Figure 86 Pedestrian-Activated Crosswalk ........................................................................................ 9-9
Round Rock Transit Plan ² Final Report
City of Round Rock
Nelson\Nygaard Consulting Associates Inc. | vii Figure 87 Summary of Capital Improvements Required for Service Implementation ............. 9-10
Figure 88 Total Annual Operating Cost ........................................................................................... 10-2
Figure 89 Projected City of Round Rock Contribution.................................................................... 10-2
Figure 90 Proposed Fare Structure .................................................................................................... 10-3
Figure 91 Benefits of Universal Student Pass Program ................................................................. 10-5
Figure 92 Conceptual Round Rock Transit Logo .............................................................................. 11-1
Figure 93 Oklahoma City Transit Logo Comparison ...................................................................... 11-2
Figure 94 Branded Boulder Transit Services .................................................................................... 11-2
Figure 95 Branded Pace Bus Commuter Express Service .............................................................. 11-3
Figure 96 Table of Recommendations and Opportunities ............................................................ 11-7