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[PDF] The Boeing 787 Case
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24 sept 2012 · Boeing's introduction of the 787, the real-time setting for the study, represents a revelatory case (Yin, 1994) And as such represents an important
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1
Revised
October
14, 2008Boeing
787:The
Dreamliner
(B) In April 2008,Boeing
confirmed a delay in the787-airplane
and announced a14-month
delay in deliveringBoeing's
most anticipated airplane. TheBoeing
787-airplane,
to be put in servic e in 2008initially, has become
Boeing's
best-selling new plane ever; as ofSeptember
2008,the
Boeing
co mpany had orders for 895airp lanes from 58
custom ers worldwide with an estimated backlog value of $151 billion (see
Exhibit
1 for the different787-airplane
configurations thatBoeing
offers).Although
not a full-blown crisis such as the one faced byAirbus
with itsA380-airplane
delays, the announcement was nonetheless a potentially serious setback forBoeing.
Notes the WallStreet
Journal:
"Some analysts believeBoeing
could be liable for as much as $4 billion of concessions and penalty payments to airlines for missed deadlines.Boeing
plans to book the first 25deliveries at zero-profit margin to cove r penalties."1
An alyst
estimates indicate that the delay could costBoeing
over $2 billion dollars in penalties alone, plus additional R&D expenses over the next few years (seeExhibit
2).According
toBoeing's
revised schedule, the first test flight of the787-airplane
was expected to be carried out in late 2008,and the first deliveries in the 3rd quarter of 2009.
The company also planned a dramatically slower ramp-up in production;
Boeing's
goal now is to produce 10 787sa month startin g in 2012,
a fi gure s ignificantly lower t han originally planned (see
Exhibit
3). NotesBo eing's
787spokesperson,
Y vonne
Leac h,
the average delay for all 58787-customers
is expected to be about 20 months.2Reasons
andResponse
to theDelays
Reasons
for the DelayBoeing
attributed its first delay, announced inOctober
2007,to an unexpected shortage of fasteners the "nuts and bolts" that hold an airplane together. The job ofquotesdbs_dbs22.pdfusesText_28