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Welcome to XtremeLabs, a service of XtremeLabs, LLC. This document provides Students step-by-step instructions on how to: • Create an account. • Add course codes. • Use your virtual labs through the self-service portal. • Troubleshoot connectivity issues.

SELF-SERVICE

STUDENT GUIDE

+1 855-510-0488support@xtremelabs.iowww.xtremelabs.io 2022

Contents

System Requirements 3

Create an XtremeLabs Online Account 4

Add Access Codes

8

Microsoft (MS) Learn Integration

9

Lab Tiles (Progress Status)

11

Classroom Chat Feature 12

Release Noti?cation Pop-up

13

Request a new Feature

17

Update History

19

Take a Lab

21
Launching a Lab from Learning Partner"s LMS (LTI) 21

Lab Launching

22

How to Navigate the Lab Environment 24

Lab Steps Overlay

25

Top Bar

25

Lab Steps/Instruction Manual

27

Virtual Machine (VM) Operations

28

Lab Information Menu

29

Lab Actions Menu

33

Save Lab

34

Virtual Machine Window

37

Footer

38

Account Settings

41

Troubleshooting

44

Support

45
2

System Requirements

To access the lab hosting system, your client system must meet the following requirements:

ActiveX

Requirements HTML5

Requirements

Windows XP SP3 or later (Windows

RT is not supported)

.NET Framework 3.5 or later

Browser

Minimum KBps per user network

bandwidth

Ideal screen resolution is above

1280 x 1024

Viewer Installation

TCP ports 80 and 443 open with

inbound/outbound access to the

Internet

For some corporate ?rewalls, a proxy

client (such as Forefront TMG Client) may be required x x

Internet

Explorer 7+

128 KBps

x

Local Admin

x x x x

256 KBps

x N/A x N/A

Microsoft Edge

Internet Explorer 10+

Google Chrome 39+

Safari 7+

3

Create a XtremeLabs Online Account

The ?rst step to accessing your virtual labs will be to create an account on

XtremeLabs portal.

4If you have an account, you can sign in. If you do not yet have an account,

click Register.1. In your browser, navigate to http://labs.xtremelabs.io.

2. To create your account, ?ll in the ?elds on the Create an account page.

3. Click Sign Up.

4. You will be redirected to the

View Labs

page. Before you have access to any labs, this is what the View Labs page will look like the following: You can ?nd instructions about adding Course Codes on the next pages. Once you have added Course Codes to your account, the labs which you can access will be listed on the

View Labs

page: Note: The email address used to create your account is also used for password reminders. It is important to use a valid email address. 5 The names of labs available to you are listed in the left column. You can search for required courses by simply typing the name of that course in the search text box adjacent to the View Labs option. When a lab is selected (in this case, the 10265A lab), the lab modules in that Lab will be displayed as tiles on the center and right areas of the window. Each lab module tile will display the lab module"s

Lab ID, Lab Title,

and the

Duration

of the lab module. On some pages, you can ?nd the chat button at the bottom left of the screen. with XtremeLabs Support by clicking on the

Chat Icon

. By clicking the live chat Icon following chat window will appear before: 6

Contents

System Requirements 3

Create an XtremeLabs Online Account 4

Add Access Codes

8

Microsoft (MS) Learn Integration

9

Lab Tiles (Progress Status)

11

Classroom Chat Feature 12

Release Noti?cation Pop-up

13

Request a new Feature

17

Update History

19

Take a Lab

21
Launching a Lab from Learning Partner"s LMS (LTI) 21

Lab Launching

22

How to Navigate the Lab Environment 24

Lab Steps Overlay

25

Top Bar

25

Lab Steps/Instruction Manual

27

Virtual Machine (VM) Operations

28

Lab Information Menu

29

Lab Actions Menu

33

Save Lab

34

Virtual Machine Window

37

Footer

38

Account Settings

41

Troubleshooting

44

Support

45

Add Access Codes

1. To get access to labs, you"ll need to add

Access Codes

to your account.

You may be provided

Access Codes

by your instructor, depending on your course.

To add the codes to your account, on the

View Labs

page, click the

Access

Codes icon to open the Access Codes page.

2. Enter your access code in the box and click Add code. Your course will

be added to the My codes listing. 7 Note: In the MY CODES section, users will see the status of their access codes. (Active, Pending, and Expired) 8 Users can quickly check the status of their codes for di?erent labs. They can request to redeem their new codes after checking the status of their existing access codes.

3. Note that your new Lab will now be displayed on the View Labs page.

Microsoft (MS) Learn Integration

The new XtremeLabs features allows Learning Partners to choose which pieces of integrated content, from MS Learn or elsewhere, to include in students" accounts. The XtremeLabs backend manages all the APIs, updates, and KPIs that ow between the content and the student experience, associating student access with the Learning Partner"s Microsoft Partner Number (MPN ID), so that Learning Partners and Microsoft Certi?ed Trainers don"t need to worry about student access or tracking it. The integration is fully managed by XtremeLabs, so all updates made by Microsoft will be dynamically reected on the XtremeLabs platform.

MS Learn content can be accessed by the user:

1. In the account portal before a lab is launched

2. In the lab environment after a lab has been launched

Integrated MS Learn Courses in the Account Portal

Once an access code is redeemed, users are able to view MS Learn content as a separate tile in the lab view in the account portal. Once users click on the tile, they are redirected to the corresponding MS Learn Course. 9

10Integrated MS Learn Modules in the Lab Environment

Users can also access the MS Learn content from within the lab environment. After a lab has been launched, users can view the MS Learn modules under the ?le section by selecting the lab information tab on the lab overlay section. Users are redirected to the corresponding MS Learn

Module once thet click on it.

11

Lab Tiles (Progress Status)

Users are able to check the status of their lab completion from the account portal. The lab tiles will display the following status to the users: • Completed • Completed and Relaunched • In Progress (XX% Completed) This functionality is bene?cial for the users to get a quick overview of their lab progress without having to launch the lab to check the lab completion status in lab UI. sum 12 Note: The header statement is an editable default statement set up by XtremeLabs based on the learning partner"s information (user"s a?liated organization). It can be edited by your instructors/administrators as per their choices.

Classroom Chat Feature

This feature enables the students to have personalized learning communication with their instructors while having an experiential learning experience. The classroom chat feature will be visible to the users after redeeming their lab access codes in the account portal (https://labs.xtremelabs.io/)

Release Notication Pop-up

A new noti?cation feature has been incorporated in XtremeLabs" UI. This feature has the following pop-up menus. • Pre-Release Noti?cation Pop-up (Coming Soon Reminder) • Post Release Noti?cation Pop-up (Latest updates Reminder) • Request a new Feature 13 Note: This pop-up will only be shown before the actual release of the latest features/bugs

2. The pop-up is shown to the users as a reminder of any

features/bugs (platform updates) included in the impending release of

XtremeLabs" UI.

3. It enables the users to get the required information about the

upcoming changes and be informed about the platform updates. Pre-Release Noti?cation Pop-up

1. This pop-up is displayed to the user when they access the

XtremeLabs login page

(https://labs.xtremelabs.io/). 14 Note: This pop-up will only be shown after the release of the latest features/bugs.

2. The pop-up is shown to the users as a reminder of any latest

features/bugs (platform updates) which XtremeLabs" UI releases.

3. It also contains the release date of the latest updates (features/bugs). Post-Release Noti?cation Pop-up

1. This pop-up is displayed to the user when they access the

XtremeLabs login page

(https://labs.xtremelabs.io/).

4. Users can click on any feature/bug to read more details about the

released platform updates.

15Users can also see the Latest updates page through the account portal by

clicking on the What"s New option on the top right side. By clicking on the What"s New option, users can see the following user information page: Users can access the Latest Updates page by clicking on the Platform

Updates

button adjacent to the Blog button. The Latest Updates page contains details of the recently released features/improvements of XtremeLabs UI. 16 17

Request a New Feature

XtremeLabs allows its users to request new features/improvements in XtremeLabs UI to make their learning experience more e?ective. The pre and post-release pop-up noti?cations allow users to request their choice's features and details (screenshots). 18 Note: Users will be noti?ed once XtremeLabs ‘ team has received their request

By clicking on the

Add a Feature Request link, users are shown the following feature request submission form:

The comprehensive

New Feature Request Form

allows the users to provide a detailed description of the proposed feature update (by attaching the screenshots for reference) to communicate their needs better. It includes the following requirements:

1. Full Name

2. Email Address

3. Feature Name

4. Details

5. Attachments (any relevant ?les)

This feature allows the users to contact XtremeLabs" teams via New Feature

Request Form directly.

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