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Microsoft Business Center ² Customer FAQ

Frequently Asked Questions

March 2016 1

Table of Contents

What is the Microsoft Business Center? ......................................................................................................................... 2

Why is the MVLC becoming the Microsoft Business Center? ............................................................................... 2

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When can I start using the Microsoft Business Center? .......................................................................................... 3

Will my Volume Licensing Center sign-in information still work? ....................................................................... 3

How do I get started with the Microsoft Business Center? .................................................................................... 3

What tasks can I do in the Microsoft Business Center? ........................................................................................... 3

I have other Volume Licensing agreements in addition to the MPSA. What licenses and subscriptions can I see and manage in

the Microsoft Business Center? ......................................................................................................................................... 3

Where can I get help to use the Microsoft Business Center? ................................................................................ 3

Microsoft Business Center ² Customer FAQ

The Microsoft Volume Licensing Center (MVLC) is now the Microsoft Business Center.

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easier to do business with Microsoft. Now, you caQ VHH \RXU OLŃHQVHV VXNVŃULSPLRQV MQG NHQHILPV \RX·YH

purchased through the Microsoft Products and Services Agreement (MPSA) right when you sign in, and you

can get help before you sign in if you need it.

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including purchases you have made through other Microsoft Volume Licensing agreements and improved access to support.

JOMP·V QRP ŃOMQJLQJ LV MOO POe data and functionality you had in the MVLC, including information about your

licenses and subscriptions and how you sign in. A better experience begins in the Business Center.

Microsoft Business Center ² Customer FAQ

March 2016 2

What is the Microsoft Business Center?

In the Business Center, \RX·OO ILQG MOO POH data and functionality you had in the Microsoft Volume Licensing

Center, plus some key design changes.

f Updated dashboard. Information about your licenses, subscriptions, and benefits is surfaced on the new

dashboard, where you can quickly view what inventory (licensing assets) you have and what benefits you

can use. f New homes for key tasks. You can hover over the new Business Center drop downs and links to find familiar tasks.

f More consistent style. KRX RLOO QRR VHH M OXN POMP·V PRUH LQ line with the other Microsoft experiences

you already have, making it easier for you to navigate and find what you need.

Stay tuned as we add more features to the Business Center to help you discover, learn, and manage your

accounts with Microsoft. Why is the MVLC becoming the Microsoft Business Center?

The MVLC is becoming the Business Center to make it easier for you to manage the licenses, subscriptions,

MQG NHQHILPV \RX·YH SXUŃOMVHG POURXJO POH MPSA. In addition to the intuitive tasks you find in the MVLC

today, like setting up online services and viewing and managing your benefits, the Business Center organizes

your licensing information in an enhanced dashboard view that serves up the personalized, relevant

information you need right when you sign inB 2YHU PLPH RH·OO NH MNOH PR MGG PRUH LQIRUPMPLRQ MQG ŃMSMNLOLPLHV

to the Business Center dashboard to make it easier for you to see and manage your relationship with Microsoft, beyond ROMP \RX·YH SXUŃOMVHG POURXJO POH MPSA.

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You will notice the following changes in the Business Center. f A new dashboard once you sign in. Your new dashboard presents your licenses and subscription

information ULJOP MRM\B KRX·OO MOVR QRPLŃH IMPLOLMU 0LŃURVRIP design elements, including a common header

and footer, so you feel right at home. 2YHU PLPH RH·OO MGG QHR IHMPXUHV PR POLV SMJH PR PMNH LP HMVLHU PR

do business with us. f New menu navigation. WH·YH replaced the menu tiles with drop-down navigation consistent with

Microsoft design standards. Hover over them to find all the familiar tasks such as licenses and services,

user management, benefit administration, downloads & keys, reporting and agreement, and order details.

f Help is now available on the landing page before you sign in. Access a Quick-Start Guide on the sign-

in page if you need help with the registration or sign-in process. (When ready, use your existing

credentials to sign in to the Business Center.) Additional FAQs and contact information is available once

\RX·YH VLJQHG LQB f A new URL. Our new address is businessaccount.microsoft.com. We suggest you add it to your bookmarks, but the old address will work for a while, too.

JOMP·V QRP changing?

JOMP·V QRP ŃOMQJLQJ LV \RXU MPSA, the program rules, nor the data and information about your licenses,

subscriptions and benefits that you currently view and access through the MVLC. The experience of viewing

your inventory, downloading keys, setting up online services, viewing reports, and managing your users now

begins at your Business Center dashboard, but the process to complete these familiar activities is not

changing.

Microsoft Business Center ² Customer FAQ

March 2016 3

When can I start using the Microsoft Business Center?

We introduced the Business Center to MPSA customers in the United States, Canada, and Japan in 2015 and

are bringing it to all MPSA customers worldwide on May 16, 2016. JOHQ LP·V MYMLOMNOH \RX·OO JHP POHUH MQG VLJQ

in the same way you do today. Will my Volume Licensing Center sign-in information still work?

Yes. Your sign-in credentials will not change. Once the Microsoft Business Center is available in your area,

simply sign in the way you do today, and RH·OO PMNH \RX PR \RXU GMVONRMUG in the Microsoft Business Center.

How do I get started with the Microsoft Business Center?

You can find detailed instructions to get started with the Business Center within the Registration Quick-Start

GuideB KRX ŃMQ MŃŃHVV POLV UHVRXUŃH IRU OHOS HYHQ NHIRUH \RX·YH UHJLVPHUHG IRU or signed in to the Business

Center.

What tasks can I do in the Microsoft Business Center?

The Business Center gives you easy access to your licensing management needs for purchases made through

the MPSA. Just as you do today in the MVLC, you can perform the following tasks in the Business Center:

f View details of your agreements. f Look up an order and purchase history. f Download products and obtain product keys. f Manage cloud services and licenses. f Manage users. f Access reports. I have other Volume Licensing agreements in addition to the MPSA. What licenses and subscriptions can I see and manage in the Microsoft Business Center?

Today, subscriptions and licenses purchased through the MPSA are visible in POH %XVLQHVV FHQPHUB JH NQRR LP·V

challenging to manage your licensing inventory in different locations, so RH·UH RRUNLQJ OMUG PR NULQJ

information from other agreements to you through the Business Center in a future release. Where can I get help to use the Microsoft Business Center? The Support links near the bottom of the dashboard take you to a FAQs for many of the most common questions. HI \RX QHHG PRUH MVVLVPMQŃH LP·V easy to contact support.quotesdbs_dbs33.pdfusesText_39