12 fév 2020 · 202 notes to the company financial statements Adecco Rest of the market Source: Randstad estimates, 2019 Bloomberg consensus and 2019 SIA per share data 2019 restated not restated 2018 2017 2016 2015
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true potential. realizing annual report 2019
contentsrandstad at a glancemanagement report governancefinancial statements supplementary informationcontents.
randstad at a glance4key figures 2019
6message from the CEO
8about randstad
14our global presence
15geographic spread
16realizing true potential
management report19how we create value
24integrated reporting framework
26the world around us
31our strategy and progress
36our value for clients and talent
41our value for employees
47our value for investors
52our value for society
58sustainability basics
71performance
88risk & opportunity management
governance102executive board
104supervisory board
106report of the supervisory board
115remuneration report
128corporate governancefinancial statements
135contents financial statements
136consolidated financial statements
140main notes to the consolidated financial statements
170notes to the consolidated income statement
174notes to the consolidated statement of financial
p osition189notes to the consolidated statement of
c ash flows193other notes to the consolidated financial statements
200company financial statements
202notes to the company financial statements
206other information
supplementary information217financial calendar
218ten years of randstad
220about this report
222sustainable development goals
223GRI content index
227global compact index
228sustainability and industry memberships and
p artnerships229certifications, rankings, and awards
231highest randstad positions in industry associations
232glossary
238history timelineannual report 20192
randstad at a gla nce.contentsrandstad at a glancemanagement reportgovernancefinancial statements supplementary information4key figures 2019
6message from the CEO
8about randstad
14our global presence
15geographic spread
16realizing true potentialannual report 20193
contentsrandstad at a glancemanagement reportgovernancefinancial statements supplementary informationkey figures 2019.
revenue in millions23,676
73underlying EBITA margin
4 .6%73adjusted net incomei
n millions 766
73number of candidates
w orking (on a daily basis)649,000
71global HR services leader
173free cash flow in millions
91573employee engagements
core 7.645proposed dividend
p er ordinary share 4.32
47number of permanent
p lacements260,700
71number of employeest
rained34,300
60number of candidatest
rained330,500
52women in seniorl
eadership positions 47%42annual report 20194
contentsrandstad at a glancemanagement reportgovernancefinancial statements supplementary informationkey financials.
in millions of , unless otherwise indicated2019restated 2018Underlying
1Revenue23,67623,812(1%)
Gross profit4,7264,7030%
EBITA21,0941,131(3%)
Actual
Revenue23,67623,812(1%)
Gross profit4,7054,7010%
EBITA39771,061(8%)
Net income606708(14%)
Free cash flow
491562746%
Net debt, excluding lease liabilities
5756985(23%)
Net debt (including lease liabilities)1,3771,640
Leverage ratio (net debt/12-month EBITDA)1.01.2
Total equity4,4734,4471%
Ratios (in % of revenue)
Underlying
1Gross margin20.0%19.8%
EBITA margin4.6%4.7%
Actual
Gross margin19.9%19.7%
EBITA margin4.1%4.5%
Net income margin2.6%3.0%
Share data
Basic earnings per ordinary share (in )3.243.80(15%) Basic earnings per ordinary share, underlying (in )64.184.55(8%)
Diluted earnings per ordinary share, underlying (in )64.174.54(8%)
Dividend per ordinary share (in )4.323.3828%
Payout per ordinary share (in %)
71037439%
Closing price, year-end (in )54.4440.0936%
Market capitalization, year-end9,9797,34936%
Enterprise value, year-end
810,7358,33429%
Employees/outlets
Average number of candidates working649,000670,900(3%) Average number of corporate employees38,28038,820(1%)Number of branches, year-end2,7612,827(2%)
Number of Inhouse locations, year-end2,1001,9995%
1 Underlying: actual gross
profit and EBITA adjusted for one-offfs, such as restructuring costs, integration costs, and acquisition-related expenses. 2EBITA: operating
profit before amortization and impairment of acquisition-related intangible as sets and goodwill.3 EBITA: operating
profit before amortization and impairment of acquisition-related intangible as sets and goodwilll.4 Free cash
flow: sum of net cash from operating and investing activities, excluding the acquisition and disposal of subsidiaries and associates and equity inves tments, and dividends from associates; including repayment of lease liabilities.5 Net debt, excluding lease liabilities: cash and cash equivalents minus b
orrowings.6 Before amortization and impairment of acquisition-related intangible ass
ets and goodwill, integration costs, acquisition-related expenses, and one-offfs.7 Payout per ordinary share in %: dividend per ordinary share on basic ear
nings per ordinary share adjusted for the net efffect of amortization and impairment of acquisition- related intangible assets and goodwill, integration costs, acquisition-r elated costs, and one-offfs.8 Enterprise value: the total of market capitalization and net debt (net
debt excluding lease liabilities).annual report 20195contentsrandstad at a glancemanagement reportgovernancefinancial statements supplementary informationDear Stakeholder,
In 2019, we
solidified our global No. 1 position as the largest HR services firm in the world. This further strengthens our commitment and responsibility to support people and organizations in realizing their true potential. In fact, we see it as our core business. It has helped us achieve our leading position, and it will help us in our journey towards our ultimate goal of touching the work lives of 500million people worldwide by 2030.
So why is growth so important to us? Most importantly, we want to grow because we want to give more and more people the chance to grow with us, providing them with ever better career opportunities. That has also been my personal experience over the past 32 years, as mismatches between jobs and people are on the rise, our role is becoming increasingly significant.As data-driven global HR experts, we can help people and organizations overcome these mismatches and help them navigate the increasingly complex labor market to realize their true potential. And not just once, business life cycles. For me and my colleagues, it has always been crucial to perform today, but also to deliver a solid strategy for tomorrow. glad to say that we achieved both in 2019.
We delivered a sound return for shareholders, and we made strong progress advancing our digital transformation and Tech & Touch strategy. In 2019, we launched our Human Forward promises: transparency, guidance and proactivity.