Download Adobe Campaign client p 9 Enter the login and password of an Adobe Campaign operator 8 First launch of the Adobe Campaign client console
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© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Training material
Adobe Campaign v.6.1
© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.Summary
I. INTRODUCTION p.6
II. CIENT SETUP p.8
II.1. Download Adobe Campaign client p.9
II.2. Installation wizard p.10
II.3. Adobe Campaign first launch p.11
II.4. Connection settings p.12
II.5. Client connection to the database p.13
III. FIRST STEPS WITH ADOBE CAMPAIGN v.6 p.14
III.1. Home page p.14
III.2. Profiles and target p.15
III.3. Recipients p.16
III.4. Lists p.20
III.5. Services and subscriptions p.24
III.6. Jobs p.27
2 © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.Summary
IV.L'EXPLORATEUR p.39
IV.1. Interface p.40
IV.2. Navigation tree p.42
IV.3. Lists of records p.43
IV.4. Lists display configuration p.44
IV.5. Parent and child folders p.45
IV.6. Sorting p.46
IV.7. Simple filters p.47
IV.8. Predefined filters p.48
IV.9. Advanced filters p.49
IV.10. Detail screen p.50
IV.11. Access management p.51
V. MARKETING CAMPAIGN p.56
V.1. Create a marketing campaign p.57
V.2. Details of a marketing operation: Dashboard p.59V.3. Edit tab p.61
V.4. Campaign advanced parameters p.62
V.5. Control group p.63
V.6. Seed addresses p.67
V.7. Validation p.68
© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.Summary
V.8. Documents p.70
V.9. Budget p.72
V.10. Targeting and Workflow p.73
V.11. Create a simple targeting Workflow p.74
V.12. Targeting and filtering dimension p.75
V.13. Filtering criterias : Simples filters p.76V.14. Filtering criterias : example 1 p.77
V.15. Filtering criterias : Advanced filters- example 2 p.78 V.16. Filtering criterias : Filters with functions p.79 V.17. Filtering criterias : Filtres with functions - example 3 p.82V.18. DIRECT MAIL DELIVERY p.83
V.19. E-MAIL DELIVERY p.91
V.20. Schema of a delivery main states p.103
VI. NEOLANE SOCIAL MARKETING p.104
VI.1. Publish on Facebook p.105
VI.2. Publish a status on Facebook p.110
VI.3. Publish a link on Facebook p.111
VI.4. Publish onTwitter p.114
4 © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.Summary
VII. WEB APPLICATIONS p.123
VII.1. Steps of implementation p.124
VII.2. Create the page content p.126
VII.3. Visualize the web page rendering p.128
VII.4. Save the entered datas p.129
VII.5. Edit the end page p.131
VII.6. Publish and broadcast the Web App p.132 5 © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.I.INTRODUCTION / Main functionalities
6 © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. I. INTRODUCTION / Platform, applications and Adobe Campaign options 7 © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.II. CLIENT INSTALLATION
Get the installation file through a web browser
Connection URL:
Enter the login and password of an Adobe Campaign operator 8 © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.II.1. Download the Adobe Campaign client
9 © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.II.2. Installation wizard
10You can specify
the installation path © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. II.3. First launch of the Adobe Campaign client console 11Launch the console
Neolane Client Console
Enter connection parameters
connection to the Adobe Campaign application server © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.II.4. Connections setup
12Adobe Campaign v6) of the
connexion application server © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.II.5. Client connection to the database
13 parameters ' window : • Select the database Enter the user login
Enter the user password
Submit
The login define the set of rights (folders access, creating, modifying, consultating ...) for the user ( see 'Access management')Password can be remembered
© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.III. FIRST STEPS WITH ADOBE CAMPAIGN
III.1. Home page
14 The platform multiple functionalities, distributed in universes: they are materialized through links located in the interface top bannerNavigation
Menus Title bar © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.III.2. Profiles and targets
Each universe offers a set of functionalities, organized depending on the business process of the use case
context. In the Profiles and targets universe, you can access the recipients lists, subscription services, existing
targeting workflows as well as the shortcuts to create those elements. 15 © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.III.3. Recipients
Recipients stands for, in Adobe Campaign, the individuals stored into the database: communicationssubscribers, customer or prospect list members etc. All concerned persons we wish to segment, target and
contact through email, SMS or any other channel. 16Overview
of the recipients : By clicking on the Recipients menu, you can access to your contacts list. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.III.3. Recipients
Recipient folder selection:
By default, the contacts are located in the Recipient folder (Profiles and targets / Recipient) but it is still possible
to create additional folders.To change the folder, click on the " Profiles and target » dropdown list and select the recipient folder to display.
17 © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.III.3. Recipients
Filter recipients (by name or email) :
Enter the informations to filter and click Enter.
Select a recipient:
Click on the contact name
This recipient sheet opens in a new tab
You can visualize all of this person informations into different tabs (General, Contact information, Others,Lists, Subscriptions, Deliveries,
Tracking, Propositions
18 © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.III.3. Recipients
Add a new recipient
1.Click on the " Create » button
2.A window pops up
3.Enter the recipient informations
into the different tabs4.Click on the " Save » button
19 © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.III.4. Lists
A list seeks to identify, classify and target populations of recipients. This is a potential targeting tool.
A contact can be a member of several lists.
Warning: the list is static, it gathers the members of a same group at a specific moment. For a dynamic
targeting, we will preferably use the filters. Lists are created to highlight relatively frozen population. I.e: Test list for controlling a message content (Proof, control group...). 20 © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.III.4 Group type list
21recipients •To create the list, i.e: 'Proof list' (it will regroup all of the persons in charge of testing the content of a message before sending to the final target): - From the home page, use the Profiles and targets/ Lists (or by folders of the same name through the explorer) - Click on " Create » - Enter the label : " Proof list » - Click on the " Content » tab and on the " Add » button - Select the persons who are part of the list among the recipients - Click on " Save ». The list is saved. © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
III.4 File type list
22contracts, products...) From the home page, use the Profiles and targets / Lists menu
Select the source file and click on " Next »
© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.III.4 File type list
23Launch the import by clicking " Start »
Name the list and " Save »
© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.III.5. Services & subscriptions
24Adobe Campaign allows to create and administrate information services (such as newsletters) and manage
the associated subscriptions.An information service features: a label, subscriptions and unsubscriptions, manual or automated, limited time
service (trial period for instance), confirmation mecanisms (double opt-in...), etc. Out of the box, those comes with specific reports. Subscription / unsubscription operations of the services can be performed in three ways:Manually
Through an import (service only)
Through web forms
The viral mode grants the creation of a sponsorship type service: " Forward to a friend » © 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.III.5. Services & subscriptions
25From the home page, use the Profiles and targets menuquotesdbs_dbs17.pdfusesText_23