[PDF] [PDF] Workshop Intercultural Awareness - UP Salzburg Program

(1) Iceberg theory of culture (Hall 1976) 5 culture, seen as stable spaces o the map and permanent in time seems Edward Hall: The Silent Language (1959 



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Workshop Intercultural Awareness

M. Strasser

1 2 "Rich points" in intercultural communication 3 4 (1) Iceberg theory of culture (Hall 1976) 5

What makes me unique? - Disadvantages

of the iceberg theory of differences between one native and one foreign culture, seen as stable spaces o the map and permanent in time seems too reductionist. Such a view of intercultural communication research dosen't reflect the complexities of a post-colonial, global age in which people live in multiple, shifting spaces and partake of multiple years the traditional binary tradition of Us vs Them in intercultural communication will be replaced by the notion that in a networked, interdependent world the

Other is in Us and We are in the Other.

Claire Kramsch (2001: 2005): Intercultural communication (2) The "rucksack͞ model of culture 11

Intercultural communication

12 communication." Edward Hall: The Silent Language (1959; 169) "Hotspots"/"Rich points" in intercultural communication 13 difficulty, their complexity, their inability to fit into the resources you use to make sense out of the world. points (Agar, 1991). Rich points are rich because of the intricate web of associations and connotations that they carry with them, webs that have no corresponding echoes in your own language. Rich the locations in discourse where major cultural differences are signalled.

Agar: The intercultural frame (1994, 231f.)

Hotspots (Heringer, 2012)

Example: invitations

14

AE Think of other hotspots. What do you have

to consider? 15

A few hotspots

Cultural differences likely to cause

miscommunication 16 turn-taking) collectivism, religion

Juliane House (1999: 82): Sensitivity

training 17 correctly. Try to clarify problems immediately. your dialogue partner to lose face. utterances/situations that may have been misunderstood.

A questionnaire

18

Adapted from Losche/Püttker (2009: 181f.)

Sterotypes

19 "pictures in our heads" (Nachbar and Lause, 1992) of a particular group" (Leyens et al., 1994; Smith and

Bond, 1994)

Stereotypes - prejudices

20 other/

Stereotypes - prejudice - discrimination

21
affective aspect of human attitudes to groups of people. judgment without sufficient warrant" discrimination: "prejudice in action"; "any conduct based on a distinction made on grounds of natural or social categories, which have no relation either to indivudual capacities or merits, or to the concrete behaviour of the individual person" (UN Publications 1949)

Culture shock

22
23

Integration

Denial

Defense

Minimization

Acceptance

Adaptation

Developmental model of intercultural

sensitivity (M. J. Bennett): 24

References

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