This is accomplished by being a team-oriented leader, making quality decisions, and instilling pride and accountability in team members Other responsibilities
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PAPA JOHN'S INTERNATIONAL JOB DESCRIPTION
©2009 Papa John"s International, Inc.
All rights reserved. Proprietary material. 1 February 2009Assistant Manager
These items are samples only and may or may not meet your business needs. Papa John's strongly encourages franchisees to review these materials with their human resources or legal counsel prior to using them.Job Title: Assistant Manager
Department: Operations
Reports to: General Manager
Prepared Date: February 2009
Summary
Assist the general manager in managing all functions of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. This is accomplished by being a team-oriented leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and locallaws and ethical business practices. Essential Duties and Responsibilities include the following. Other
duties may be assigned. ■ Provide quality products to our customers by ensuring each delivered product meets Papa John's standards and accurately reflects the customer's order. Professionally and promptly respond to all customer concerns or issues. Solicit customer feedback, share feedback with team, and use feedback to improve restaurant operations and build brand loyalty. Communicate, train and promote quality standards to team members by utilizing all available tools including Operations Manual and Team