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This data set is for Microsoft services excluding Skype Total # of The number of law enforcement requests and/or court orders Microsoft rejected because we 



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Law Enforcement Requests Report

Microsoft: Calendar Year 2012

This data set is for Microsoft services excluding Skype. Total # of

Requests

Accounts/

Users

Requests

Some Customer Data DisclosedNo Customer Data Disclosed

Requests Resulting in

Disclosure of Content

Requests Resulting in

Disclosure of Only

Subscriber/Transactional

(Non-Content) Data

Requests Resulting in

Disclosure of No Customer

Requests Resulting in

Disclosure of No Customer

for Not Meeting Legal

Requirements)

Belgium7271,1400.0%086.5%62913.5%980.0%0

Canada1033851.0%193.2%964.9%51.0%1

Chile5307910.0%084.3%44715.7%830.0%0

Colombia2276230.0%083.3%189 16.7%380.0%0

Costa Rica981520.0%092.9%917.1%70.0%0

Czech Republic19270.0%084.2%1615.8%30.0%0

Denmark1281910.0%086.7%11113.3%170.0%0

Dominican Republic172280.0%0100.0%170.0%00.0%0

Ecuador59950.0%096.6%573.4%20.0%0

El Salvador9100.0%088.9%811.1%10.0%0

Finland563280.0%096.4%543.6%20.0%0

Greece9110.0%066.7%633.3%30.0%0

Guatemala240.0%0100.0%20.0%00.0%0

Hong Kong1,0411,0490.0%079.0%82220.7%2160.3%3

Hungary1231750.0%082.9%10217.1%210.0%0

Iceland890.0%087.5%712.5%10.0%0

India4185940.0%088.5%37010.5%441.0%4

Ireland722226.9%563.9%4626.4%192.8%2

Israel541410.0%085.2%4614.8%80.0%0

Japan5727660.0%094.1%5385.4%310.5%3

Korea6161,0910.0%081.3%50118.7%1150.0%0

Luxembourg55810.0%087.3%4812.7%70.0%0

Malta75790.0%089.3%6710.7%80.0%0

New Zealand641281.6%171.9%4623.4%153.1%2

Norway1874260.0%089.8%1689.6%180.5%1

Panama26320.0%092.3%247.7%20.0%0

Peru842570.0%092.9%787.1%60.0%0

Poland701100.0%078.6%5521.4%150.0%0

Portugal5487100.0%085.6%46914.2%780.2%1

Singapore1795530.0%093.9%1686.1%110.0%0

Slovakia28290.0%089.3%2510.7%30.0%0

Slovenia110.0%00.0%0100.0%10.0%0

Sweden3265520.0%089.9%29310.1%330.0%0

Thailand831050.0%088.0%7312.0%100.0%0

United Kingdom9,22614,3010.0%076.5%7,05723.0%2,1190.5%50 United States11,07324,56513.9%1,54465.0%7,19614.2%1,5746.9%759

Uruguay110.0%0100.0%10.0%00.0%0

Venezuala11210.0%090.9%109.1%10.0%0

Calendar Year 2012July 2012 - December 2012

Total # of Requests

Requests Resulting in

Disclosure of Content

Requests Where Compliance

Law Enforcement

TOTAL4,71315,40902,847501

Argentina25011

Armenia26030

Australia19542401188

Austria1018004

Belarus535000

Belgium391650453

Brazil836010

Bulgaria715062

Canada20580512

China650020

Czech Republic331090231

Denmark1641095

Estonia612020

Finland79020

France402827011027

Germany6862,646047570

Greece911030

Hong Kong00003

Hungary728020

Iceland24011

India5310104710

Ireland47002

Israel1014000

Italy96648017127

Japan408801745

Korea79003

Latvia560000

Lebanon11000

Lithuania835020

Luxembourg98446003

Malta59050

Mexico310020

Netherlands22000

New Zealand12001

Norfolk Island00001

Norway1423002

Pakistan00002

Poland17420185

Portugal11000

Puerto Rico24000

Qatar25000

Russian Federation25010

Singapore45010

Slovakia11000

Slovenia13020

South Africa16000

South Georgia00001

Spain1140024

Sweden43150054

Switzerland7414804210

Taiwan3161,49902473

Tanzania11000

Ukraine510010

United Arab Emirates11001

United Kingdom1,2682,720044440

United States1,1544,81401,032210

Law Enforcement Requests Report

Skype

Please see our blog for more details on why Skype data is reported differently from the rest of Microsoft and our plans to align reporting going forward.

This data set is for Skype only.

Total Number of Requests

The number of criminal requests received from a law enforcement agency and/or court seeking customer data. Examples of the types of requests include a subpoena, a court order, and a warrant. received. One law enforcement request could include the names of multiple users, and/or could include multiple accounts associated with a single user. For example one user could have multiple accounts - such as an Outlook.com E-mail account, an Xbox Gamertag, a Microsoft Account ID, or an Xbox serial number.

Requests Resulting in Disclosure of Content

The number of court orders Microsoft found to be lawful, and therefore disclosed at least some customer content. Such content could include the subject or body of an email, photos stored in SkyDrive, address book information, and calendars. In most cases, a court order that requires the disclosure of customer content will also require the disclosure of non-content information (see Requests Resulting in Disclosure of Only Subscriber/Transactional (Non-Content) Data The number of law enforcement requests determined to be lawful, and therefore only non-content information was disclosed. Non-content information could include the user's name, billing address,

IP history, etc.

The number of law enforcement requests and/or court orders Microsoft rejected because we determined

they failed to satisfy the relevant legal requirements. As a result, no data of any kind was disclosed.

The number of law enforcement requests and/or court orders where the Microsoft Compliance Team

found no data in our systems related to the request and/or order, and therefore disclosed no customer

information to law enforcement.

Percentage

All percentages are calculated by dividing the associated column by the Total Number of Requests. The number of times the Skype compliance team provided general guidance to a domestic or foreign law enforcement agency, either in response to a rejected request or general questions, about the process for obtaining Skype user data.

Law Enforcement Requests Report

Data Glossary of Terms

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