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Page 1 of 37
Office of Information Technology Category
Federal Acquisition Service
General Services Administration
Best Business Practices
forUSG Cloud Adoption
Dec ember 2016 Page 2 of 37Table of Contents
Purpose ............................................................................................................................................ 3
Background ..................................................................................................................................... 3
What Is This Cloud
Computing Stuff? ........................................................................................... 5
1.Software as a Service (SaaS). .............................................................................................. 6
2.Platform as a Service (PaaS). .............................................................................................. 7
3.Infrastructure as a Service (IaaS). ....................................................................................... 7
Your Agency Is Directed To Move To The Cloud, Now What? .................................................... 9
Technical / Business Requirements Considerations ..................................................................... 12
1. If Migrating to the Cloud, What Cloud Hosting Deployment Model Can Meet MyAgency"s Needs? ....................................................................................................................... 12
2.Develop the Business Case Analysis ................................................................................. 16
3.Cost Baseline Evaluation ................................................................................................... 22
4.Changing Cloud Service Providers .................................................................................... 23
How Do I Procure Services For The Cloud? ................................................................................ 23
Estimating the Pay-As-You-Go pricing ........................................................................................ 29
My Application has been migrated to the Cloud, Now What? ..................................................... 30
Conclusion
.................................................................................................................................... 31
Appendix 1: Terms used in the Sample Decision Flow Process .................................................. 32
References ..................................................................................................................................... 36
Page 3 of 37Purpose
This guide provides an overview of business practices for federal agencies to consider when preparing for a migration to the Cloud. It provides Program Managers (PMs) with actionable guidance for the planning and solicitation of their products or services through a Systems Integrator (SI) into an environment hosted by a Cloud Service Provider (CSP). Being a PM is a privilege, and as such, you must constantly think about how each activity or event impacts your program baseline. Successfully accomplishing this requires the use of innovative strategies to meet changing budgetary realities while remaining responsive to the needs of your mission partners. To assist the PM in planning the transition earlier in the program lifecycle and to successfully execute transition to a CSP, this guide documents best practices and lessons learned along with suggested processe s. Additionally, it is crucial to your program's success to collaboratively engage your stakeholders throughout the acquisition lifecycle to improve IT capability delivery and Mission Partner satisfaction. Considerations for planning a migration to the Cloud include: schedule.Background
System automation has remained at the core of the Federal Government Information Technology (IT) infrastructure for decades. From the Hollerith mechanical tabulator (1890 Census Bureau) to the Army's first programmable digital computer, the ENIAC, there has been a constant evolution to perform quickly and more efficiently with the use of computer technology. Page 4 of 37National Aeronautics and Space Administration (NASA) grasped the incredible power of IT in the 1960's with the space program and the advent of mainframe server farms and data centers. NASA even developed one of the first notebook style computers for the 1985 space shuttle mission. Data centers consisting of mainframe computers, later known as servers, were not only crucial in the Federal Government, but also corporate and educational environments.
The expansion of personal computing, data center
management, and software applications led to the evolution of overly expensive infrastructure within the Federal Government during the 1990's. Knowledge Management: In the early 2000's, VMware created virtualization of servers to reduce the infrastructure footprint. Through virtualization, agencies minimized the infrastructure from thousands of servers to approximately two hundred. The military services then initiated programs such as Knowledge Management (KM) to increase the sharing of knowledge, leveraging the internet, and provide near-ubiquitous access to information no matter where a person is geographically located in the world KM was a successful evolution for the reduction of servers, loss of intellectual data as a result of personal computing, and overhead burden of the vastly dispersed data centers.Each service maintains its own version
ofKM (Air Force Knowledge
Online, Army Knowledge Onlin
e, Joint Knowledge Online, etc.). The transition to KM within DoD was the initial attempt to deliver what we call "Cloud Computing" today, but it was not enough . Not only was the data center becoming overly expensive to manage, the threat of malware, or ma licious coding, increased data center operational costs astronomically. By 2010, the Office of Management and Budget (OMB) implemented the Data Center Consolidation Initiative to reduce costs, eliminate redundant applications, and optimize the vast amounts of data centers dispersed globally. In 2011, OMB initiated the "Cloud First Policy" to enable scalability and use only the resources that are required to compute data. Today, this evolutionary change in IT has changed the landscape in how we use IT resou rces and is the impetus for this guide. Page 5 of 37Hosting Methods: Then and Now - Moving from Mainframe to Cloud Architecture
What Is This Cloud Computing Stuff?
Cloud computing, or the cloud, is the access of information through the internet from a third party provider. Users have been using this infrastructure model from a commercial perspective going back to the days of America Online (AOL). Today, the landscape is so diverse with CSPs such as Google, Microsoft, Amazon Web Services (AWS), Autonomic Resources, Oracle,VMware, and many others.
Essentially, cloud
allows agencies to rent the computing resources it requires, rather than modify a "brick and mortar" establishment, build the infrastructure, employ IT personnel, and operate and maintain the data center. To further enhance the c loud basics, the National Institute of Standards and Technology (NIST), defines the essential characteristics of cloud computing in the below table:Essential
Characteristic
Description
On-demand
self-service A consumer can unilaterally provision computing capabilities, such as server time and network storage, as needed automatically, without requiring human interaction with each service provider. Page 6 of 37Essential
Characteristic
Description
Broad network access Capabilities are available over the network and accessed through standard mechanisms that promote use by heterogeneous thin or thick client platforms (e.g., mobile phones, tablets, laptops, and workstations).Resource
pooling The provider's computing resources are pooled to serve multiple consumers using a multi -tenant model, with different physical and virtual resources dynamically assigned and reassigned according to consumer demand. There is a sense of location independence in that the customer generally has no control or knowledge over the exact location of the provided resources but may be able to specify location at a higher level of abstraction (e.g., country, state, or datacenter). Examples of resou rces include storage, processing, memory, and network bandwidth. Rapid elasticity Capabilities can be elastically provisioned and released, in some cases automatically, to scale rapidly outward and inward commensurate with demand. To the consumer, the capabilities available for provisioning often appear to be unlimited and can be appropriated in any quantity at any time.Measured
service Cloud systems automatically control and optimize resource use by leveraging a metering capability at some level of abstraction appropriate to the type of service (e.g., storage, processing, bandwidth, and active user accounts). Resource usage can be monitored, controlled, and reported, providing transparency for both the provider and consumer of the utilized service.NIST Essential Characteristics of Cloud Computing
NIST's
Essential Characteristics of Cloud Computing - is a link to NIST Special Publication 800-145 explaining the essential characteristics what IT services are considered cloud computing.