[PDF] Reference Sheet for Oracle Support Services - DOAG PDF OSS_QUICKREFERENCEGUIDE

Without a valid, supported CSI number, Oracle cannot provide support SR – Service Request - A request by a supported client for help with a technical

18 sept 2020 · For technical issues of an urgent nature, you can either use MOS to submit a Severity 1 SR or you can call Oracle Support The support hotline

[PDF] My Oracle Support Basics

My Oracle Support Community and the Knowledge Base to facilitate Service Request access can be restricted through Service Request No Fault Found

[PDF] My Oracle Support Help - Oracle Help Center

3-2 3 1 5 What is the End Customer Service Request region? How do I find my Support Identifier if I have a hardware serial number? 15-4 15 2 1 2

[PDF] Getting Started with Support Quick Reference - Oracle

My Oracle Support Community resources and Oracle best practices number: Oracle Support Contacts 2 Creating a Service Request in just four steps

[PDF] My Oracle Support - Quick Reference Guide

MY ORACLE SUPPORT My Oracle Support is the application you use to access Oracle Users with SR Create Update privileges can log SRs: 1 Click Create Technical serial number to locate the Support Identifier) 6 Select the severity

[PDF] Service Requests and SLAs - Oracle

My Oracle Support portal Creating an Oracle Support Service Request 1 Important features of Oracle Cloud Services are unavailable with no acceptable