What is OTP? Service?

available in support of Verified by Visa denials through Option 8 If a merchant elects to use Verified by Visa, how does that impact whether I win a dispute if the transaction is fraudulent? All dispute scenarios are unique The goal of Verified by Visa is to prevent additional fraud from occurring, but it is not a guarantee that fraud will

VERIFIED BY VISA TERMS OF SERVICE Welcome and thank you for

Verified by Visa provides you with a way of increasing security in online and other transactions for which Verified by Visa is used by reducing the chances of fraud for those transactions • YOUR VERIFIED BY VISA OBLIGATIONS By signing up for Verified by Visa, you authorize us to retain certain information about you, and your cards

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Changed the name of Verified by Visa to Visa Secure March 2019 Added request fields to support the Visa Checkout service See "Request Fields," page13 wallet_discountAmount wallet_eventType wallet_giftWrapAmount wallet_promotionCode wallet_subtotalAmount wallet_totalPurchaseAmount January 2018 Added reply fields to support the Visa

What is OTP? Service?

every card when using it to perform a Verified By Visa/3D Secure transaction Return to the OTP entry screen Top Is the Verified By Visa/3D Secure password the same as the one that I'm using with my Standard Chartered Card? No, Verified By Visa/3D Secure password is a "One Time Password" (OTP) that is generated every time you transact

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Immigrant Visa with Temporary I-551 language A valid Immigrant Visa within one year of endorsement (i e stamped by Customs and Border Protection – adit stamp) and an unexpired passport Conditional entrants Immigration documentation with an alien number or I-94 number indicating this status, which can include but is not limited to:

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Rhodes University reserves the right to amend details in this

Global Trends in the Payment Card Industry: Issuers

Sep 19, 2011 · chips It is expected to be a game changer in the payments industry, especially with the entry of internet search engine giant ‘Google’ through its Google Wallet 1 Highlights 1 Acquirer refers to merchant’s bank 2 Processor refers to a third party organization that aids in card authorization and settlement process (sometimes acquirers

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3D Secure Frequently Asked Questions

INTERNAL

1. What is an OTP?

OTP stands for One-Time Password/PIN. This is an authentication code which is randomly generated when you do an online transaction and is sent to your mobile number and email address registered with the Bank. You will receive it within 2 minutes. The last 4 digits of your mobile number and masked email will be shown to you on the authentication page.

2. What happens if the Bank does not have the mobile number and email that I am using?

Please update your contact details with the Bank.

3. How do I update my mobile number and/or my email address?

Please access the service via Standard Chartered Bank Botswana SC Mobile App or Online Banking at www.sc.com/bw. The app can be downloaded from the AppStore or Google PlayStore.

4. What is 3D Secure (3DS) Service?

3DS is an online method of authenticating payment for a safe and secure internet shopping

experience.

5. What is the benefit of 3DS Service?

It protects you against unauthorized transactions when your card is used for shopping online, whereby the merchant shop also subscribes to the same level of online shopping security.

6. Who is providing this service?

The service is provided by both Standard Chartered Bank Botswana and the merchant shop.

7. How do I identify a 3DS

online shop? acceptable payment types.

8. How much does it cost to use the 3DS Service?

The service is free for Standard Chartered Bank Botswana Cardholders. Any changes to this fee will be publicized 21 banking days prior to implementation through various mediums such as 2 newspapers widely circulated in Botswana, Tariff Guide and Bank approved social pages.

3D Secure Frequently Asked Questions

INTERNAL

9. Do I need to apply for a new Standard Chartered Card to use this service?

No, all Standard Chartered Bank Botswana cards are enrolled for the service, including Credit, Debit,

Prepaid cards and all additional cards.

10. Is 3DS Service always unavailable?

No, this is a technical solution. It is therefore subject to scheduled and unscheduled downtime during which the Bank will complete the payment authentication on your behalf if the problem cannot be resolved quickly.

11. Can the supplementary cardholder benefit from this service?

Yes, supplementary cards are enrolled for 3DS Service. However, the OTP will be sent to the Primary Cardholder's mobile number and email address on our records. In the case of a Prepaid card, the OTP will be sent to the contacts recorded on the Prepaid card account.

12. Do all online merchant shops provide the 3DS service?

No, the Bank will complete the payment authentication on your behalf.

13. How does 3DS Service work?

a) When you want to buy something online, usually, you will be asked to enter your basic card details such as cardholder name, full card number, card expiry date, CVV/CVC code & mailing address. b) The OTP will be sent to your mobile number and email address. At the same time, a pop-up window will appear requesting you to enter the OTP. The OTP will be tagged with a unique code for ease of matching with the associated online payment. c) Once you input and submit, the payment will be sent for processing. Both the Bank and merchant shop will send you the payment confirmation.

14. What kind of information do I have to provide to the online merchant?

In addition to the required information listed above, you will be expected to have read, acknowledged, consented to and accepted the service Terms and Conditions before initiating the payment. You may also be asked to confirm that you are not a robot.

15. Is the 3DS password the same as the one that I'm using with my Standard Chartered Bank

Botswana Card?

No, 3DS Password/PIN is generated when you pay securely online and is not the same Password/PIN that you use with your Standard Chartered Bank Botswana Card when performing a point-of-sale (POS) based transaction or cash withdrawal from an ATM.

3D Secure Frequently Asked Questions

INTERNAL

16. What is Resend OTP?

In case you have not received the OTP, you may choose to resend the OTP to continue with your online shopping. However, please wait for 2-3 minutes before using this option. The resend option is usually restricted to 3 attempts, after which you will need to restart the payment process.

17. Can I shop with online merchants which are not 3D Secure yet?

Yes, you can. However, when shopping with online merchants which are not yet 3DS, we recommend the following: a) Shop with retailers which are reputable and reliable. c) Read the merchant's Terms and Conditions carefully before initiating a payment. d) Carefully read the delivery arrangements, cost, tax, and other information related to the product you intend to pay for. e) Make sure that the website is secure before disclosing your card information. f) Ensure you are using the latest internet browser version and that your computer's operating system is up to date.

18. What is 3DS Risk Analytics Service (3DS RA)?

3DS RA is an improved 3DS Service method that waives the need for an OTP for low-risk

payment.

19. What is a 3DS low risk payment?

It is a payment which is below pre-determined value informed by business and fraud rules, known and current as well as emerging online shopping risks.

20. How do I know if my card is enabled for 3DS RA Service?

You will not receive an OTP nor be asked to input OTP while paying a 3DS merchant shop.

21. Can I dispute a 3DS and 3DS RA payment?

Yes, the normal dispute rules will apply. You will not raise a dispute solely because you did not receive OTP. The Bank will not reject your dispute solely based on 3DS or 3DS RA method.

22. If I need more information, who should I contact?

If you need any help, please contact the Standard Chartered Bank Botswana - 24-hour Client Care

[PDF] What is OTP? Service?

3D Secure Frequently Asked Questions

INTERNAL

1. What is an OTP?

2. What happens if the Bank does not have the mobile number and email that I am using?

Please update your contact details with the Bank.

3. How do I update my mobile number and/or my email address?

4. What is 3D Secure (3DS) Service?

3DS is an online method of authenticating payment for a safe and secure internet shopping

5. What is the benefit of 3DS Service?

6. Who is providing this service?

7. How do I identify a 3DS

8. How much does it cost to use the 3DS Service?

3D Secure Frequently Asked Questions

INTERNAL

9. Do I need to apply for a new Standard Chartered Card to use this service?

Prepaid cards and all additional cards.

10. Is 3DS Service always unavailable?

11. Can the supplementary cardholder benefit from this service?

12. Do all online merchant shops provide the 3DS service?

13. How does 3DS Service work?

14. What kind of information do I have to provide to the online merchant?

15. Is the 3DS password the same as the one that I'm using with my Standard Chartered Bank

Botswana Card?

3D Secure Frequently Asked Questions

INTERNAL

16. What is Resend OTP?

17. Can I shop with online merchants which are not 3D Secure yet?

18. What is 3DS Risk Analytics Service (3DS RA)?

3DS RA is an improved 3DS Service method that waives the need for an OTP for low-risk

19. What is a 3DS low risk payment?

20. How do I know if my card is enabled for 3DS RA Service?

21. Can I dispute a 3DS and 3DS RA payment?

22. If I need more information, who should I contact?

Centre on +267 3615800