Using and developing sustainable aviation fuels (SAF). • Providing information for customers on their travel-related CO2 emissions and the opportunity to offset
This is why Air France is committed on a daily basis to reducing its environmental impact and offering its customers a responsible travel experience.
caring and personalized relationships with customers. I also believe that airlines have a citizenship role to play. Air France. Paris-CDG.
its staff who are mobilizing all their efforts around customer service and two airlines Air France and KLM
The quality of customer service is at the heart of this plan. Page 12. 10 _ Air France-KLM 2010-11 Annual Report. More generally
Air France-KLM: a leader in the airline industry Customer. Care. Arrival. Inflight. Boarding. KL. Contact. Circle. AF. Contact. Circle. Flying Blue.
05 Air France-KLM turns travel disruptions into opportunities Using Pega customer service Transavia built a customer interaction platform that arms ...
May 22 2015 contact with customers is to erase this distance
Jun 5 2005 Environmental data for the Air France-KLM group. The road ahead ... a single point of contact for its integrated and highly competitive.
the customer relationship. To differentiate itself Air France-KLM will continue to invest in digital tools