Uber checks that a driver's face matches what the company has on file through a program called “Real-Time ID Check.” It was rolled out in the US in 2016, in India in 2017, and then in other markets. “This prevents fraud and protects drivers' accounts from being compromised..
The face biometric capability is provided by its B2B Face API service.
The company says it is committed to improving the API and its accuracy across demographic groups, and that it provides customers with detailed guidance and tools for assessing system fairness.Mar 22, 2021.
India's Gig Workers and Algorithms
Uber routinely asks drivers to take a selfie to check if their face matches the image that the company has on file through a program called “Real-Time ID Check.” It was rolled out in India in 2017 and can request drivers' selfies as often as multiple times a day..
You have to meet Uber's screening criteria to be eligible to become a driver.
The multi-step screening process is not done by Uber itself but by a third-party background check provider, which reviews your motor vehicle report and does a criminal background check.
The process doesn't include a credit check..
Uber verifies identity to ensure that the driver who picks you up is the person they hired and screened.
They also use the verification to prevent identity theft..
Uber does not receive or store your biometric data.
Microsoft does not store any photos and also deletes all biometric data upon completion of the process.
We want to ensure that transgender and transitioning Drivers are always able to earn using the Uber App.
The unions claim the Microsoft facial verification system used is worse at identifying people with darker skin.
Uber says it protects passengers by ensuring the right person is driving, and there is "robust human review".
Microsoft declined to comment on an ongoing legal case.
This week the Independent Workers' Union of Great Britain (IWGB) backed an employment tribunal claim for indirect racial discrimination on behalf of one of its members whose account, it says, was terminated following a facial verification error.
The IWGB is asking Uber to scrap the use of the technology.
