Conflict management courses free

How do you learn conflict management skills?

Conflict Resolution Skills

1. Use 'yes, and' statements
2. Don't point fingers
3. Let the person explain themselves, and actively listen
4. Use 'I' statements
5. Maintain a calm tone
6. Show a willingness to compromise or collaborate
7. Don't talk behind people's backs
8. Don't take anything personally

How do you learn to manage conflict?

The 4 Rs of conflict resolution are Recognize, Reflect, Respond, and Resolve.
By recognizing the conflict, reflecting on its causes and impact, responding in a constructive manner, and working towards resolution, conflicts can be effectively managed..

How do you teach conflict management?

When Meeting Privately with Students

1. Ask students to explain what occurred
2. Listen empathetically.
Acknowledge emotions by repeating what you understand their issues to be.
3. With student(s), brainstorm possible solutions
4. Help students evaluate these solutions through comprehensive problem solving

How much does conflict management training cost?

Cape TownJohannesburgPretoriaR5080.00 p/pR5600.00 p/pR5600.00 p/pPlease contact us for inhouse pricing..

What are the 5 conflict management styles?

When it comes to managing conflict remotely, there are four C's that matter: Commitment, Communication, Conflict Resolution, and Camaraderie in a framework developed by attorney, mediator, negotiator and conflict resolution expert Damali Peterman..

What are the courses of conflicts?

There are five main causes of conflict: information conflicts, values conflicts, interest conflicts, relationship conflicts, and structural conflicts.
Information conflicts arise when people have different or insufficient information, or disagree over what data is relevant..

Best Practices for Effective Conflict Management

1. Address conflict early to prevent it from escalating
2. Discuss the issue directly with the person(s) involved
3. Communicate with respect
4. Seek to learn and understand the other point(s) of view
5. Address perceptions and assumptions