Conflict resolution quiz for students

How to score the conflict management quiz?

Remember these three steps and you'll be well on your way to thoroughly impressing your interviewer:

1. Context: Describe the workplace issue briefly and set the scene for a relevant example
2. Action: Explain the actions you took to address the conflict
3. Result: Detail the outcome of your action

How would you teach conflict resolution to your students?

Use questions to identify needs: Try: What can we do about it? or What would you like to see happen? or What do you need from me? or Why is that important to you? or Why does that matter to you?.

What are the 5 A's of conflict resolution?

Borisoff and Victor identify five steps in the conflict management process that they called the "five A's" of conflict management − assessment, acknowledgement, attitude, action, and analysis..

What questions are good for conflict resolution?

As stated, the 15 statements correspond to the five approaches to conflict management.
To find your most preferred style, total the points for each.
The one with the highest score indicates your most commonly used strategy.
The one with the lowest score indicates your least preferred strategy..

Gather students and ask the following questions, allowing time for a discussion for each: