Conflict resolution online class

Best conflict resolution programs

Managing conflict online

1. Read the message again later.
Reflecting on a message or comment later can bring a new perspective.
2. Get a perspective from someone who knows you.
Having someone else's input can provide clarity and perspective to your situation.
3. Give people the benefit of the doubt
4. Clarify what was meant

Best conflict resolution programs

Kenneth Thomas and Ralph Kilmann developed five conflict resolution strategies that people use to handle conflict, including avoiding, defeating, compromising, accommodating, and collaborating..

How do you resolve conflict virtually?

Role Play.
Acting out potential scenarios involving conflict can be a powerful experience.
Role-playing gives students the opportunity to practice using their conflict resolution skills while they are calm.
It can be particularly helpful to challenge students to “try on” opinions that are different from their own..