Communicate openly and honestly: As with prevention, open communication is key to resolving conflicts. Encourage everyone involved to express their thoughts and feelings and listen actively to what others have to say.
Jan 5, 2023When conflicts occur in a family-owned business, it's important to address them promptly and effectively. Here are a few steps families can take
Additional Readings
Aronoff, C.
E., Astrachan, J.
H., & Ward, J.
W. (2011).
Developing family business policies: Your guide to the future.
Palgrave Macmillan, London.
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Are family firms a good place to study constructive conflict management?
Family firms are a unique setting to study constructive conflict management due to the influence of family ties of the owning family imprinting a sense of common purpose and shared destiny, and high levels of trust.
We study the relationship between shared vision and trust that intervene in the adoption of constructive conflict management.
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Do family-related conflict and con- Flict management matter?
As these conflicts (and the contexts in which they are embedded) evolve, family businesses that are able to adapt their managerial responses accordingly are more likely to survive and prosper.
Our review reveals that family-related conflict and con- flict management are often studied in isolation.
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How do family businesses deal with conflict?
However, depending on the nature and severity of conflicts, family businesses might also choose to use mediation, arbitration, or litigation.
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Organizational Level: as A Manager/Supervisor/Team Leader
As the leader always encourage the following:.
1) Promote conflict management practices in your working environment.When practicing conflict management there should be no negative reflection on employees’ productivity or achieving organizational, departmental, or unit’s goals.
Be the exemplary person who will always rely on communication because whe.
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Questions For Discussion
How do you define conflict management in family business, and does it differ from nonfamily business?
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Suggested Activities
Select four firms of which will be two nonfamily firms and two of them family business.
Make an interview with CEOs/owners and report on conflicts and how did they solve them.
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What are the four conflict management strategies?
Four conflict management strategies are frequently used to deal with these conflicts:
vacillation domination separation and third-party intervention.
The popularity of these strategies is influenced by some unique characteristics of family businesses, such as:high emotional attachment among family members. 