Crisis management pillars

  • What are the 5 pillars of crisis communication?

    The Five Pillars of Crisis Communications

    Rule #1: The truth is non-negotiable. Rule #2: Own your mistakes. Rule #3: Set realistic expectations as to when the situation will improve. Rule #4: Don't scapegoat the media. Rule #5: Don't foster a culture of suspicion and secrecy..

  • The Five Pillars of Crisis Communications

    Rule #1: The truth is non-negotiable. Rule #2: Own your mistakes. Rule #3: Set realistic expectations as to when the situation will improve. Rule #4: Don't scapegoat the media. Rule #5: Don't foster a culture of suspicion and secrecy.
The website has created an infographic detailing the four pillars of crisis management: monitoring, being proactive, taking action, and reviewing and learning. According to the infographic, 59 percent of businesses have experienced a crisis, but only 54 percent have a plan to counteract it.

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