Consumer electronics technical support

  • How technology helps customer service?

    As an information gathering tool, technology is the key to connecting customers with agents and delivering the context needed to solve problems quickly.
    Technology provides options and lets customers choose how they engage..

  • What is technical customer service?

    Technical Support refers to assistance that is provided to customers who require help with technical products such as hardware and software.
    On the other hand, Customer Service is a set of practices that seek to guarantee that every single interaction between a customer and a business is pleasant to the customer..

  • What is technical customer support process?

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products.
    Traditionally done on the phone, technical support can now be conducted online or through chat..

Jun 8, 202312 Consumer Electronics Customer Support Tasks You Can Outsource#1: Technical Support#2: Help Desk#3: Customer Service#4: Sales 

How do I contact consumer support?

Please use the form below to contact our Consumer Support team for product questions, assistance with order or website issues, returns, or other general inquiries

Responses are typically provided within 48 hours

You can also check out our support page for answers to our most Frequently Asked Questions

How do I contact technical support for commercial products?

Technical Support for Commercial Products, call us on 0207 660 0403

If you need help completing your order please contact our telesales team on 0207 660 3859

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