You don't have an automatic right to get your money back if you just change your mind about something you've bought and there's nothing wrong with it.
It's the same no matter how expensive the item was - it's really down to the seller whether they offer you anything..
You don't have an automatic right to get your money back if you just change your mind about something you've bought and there's nothing wrong with it.
It's the same no matter how expensive the item was - it's really down to the seller whether they offer you anything..
Refunds for change of mind
Generally, a store does not have to give a refund or replacement if a customer simply changes their mind about a product..
Refunds for change of mind
Generally, a store does not have to give a refund or replacement if a customer simply changes their mind about a product..
Consumers are not entitled to a repair, replacement or refund under the consumer guarantees if: they got what they asked for but simply changed their mind, found the product cheaper somewhere else, or decided they didn't like the purchase or had no use for it..
Consumers are not entitled to a repair, replacement or refund under the consumer guarantees if: they got what they asked for but simply changed their mind, found the product cheaper somewhere else, or decided they didn't like the purchase or had no use for it..
Generally, a store does not have to give a refund or replacement if a customer simply changes their mind about a product
Under the Australian Consumer Law (ACL), the customer is only entitled to choose a refund or replacement for a major problem with a product covered by consumer guarantees
These rules only relate to the store’s change of mind policy, and cannot take away from the consumer’s rights under the ACL
For example, while a store can specify that they do not allow change of mind returns on sale items, this condition would not be allowed if the item was being returned for reasons under the ACL
If you change your mind about a product or service, you’re not automatically entitled to a refund or exchange
A retailer may let you return a product for a cash refund, an exchange or a credit note as part of their terms of trade
