Consumer law europe

  • How does the European Commission protect consumers?

    The EU supports consumers that face problems with a product or a service, through bringing the case to court or solving the problem without going to court..

  • What is the consumer rights directive in Europe?

    About the directive
    It aligns and harmonises national consumer rules, for example on the information consumers need to be given before they purchase goods, services or digital content, and on their right to cancel online purchases, wherever they shop in the EU..

Consumers are entitled to a legislative "charter of rights" to safe and healthy products, fair terms, proper information free from misleading advertising and marketing, and rights of cancellation.
Consumers are entitled to a legislative "charter of rights" to safe and healthy products, fair terms, proper information free from misleading advertising and marketing, and rights of cancellation.

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