Consumer law victoria warranty

  • What is the Australian consumer guarantee Act?

    Under Australian Consumer Law, most products and services bought in Australia (from 1 January 2011) come with automatic consumer guarantees that the product or service you purchased will work and do what you asked for.
    Products must be of acceptable quality, that is: safe, lasting, with no faults. look acceptable..

Consumer guarantees Under Australian Consumer Law, businesses must automatically guarantee most products and services that they sell, hire or lease. Consumer guarantees apply regardless of any other warranties you place on the product or service.
Under the Australian Consumer Law (ACL), products bought from an Australian business are automatically covered by consumer guarantees regardless of any other  Definition of a consumerMinor problems with productsRepairs

Are consumer guarantees legal in Australia?

They are included in the Australian Consumer Law

Consumers automatically receive these consumer guarantees when they buy goods and services

It is unlawful for businesses to mislead consumers about these rights

We educate businesses and consumers about their rights and obligations under the consumer guarantees


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