Customer relationship management quizlet

The ultimate goal of customer relationship management is customer loyalty.

(CRM) is a system for managing a company's interactions with current and future customers. It often involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.

Rating 3.0 (1) Study with Quizlet and memorize flashcards containing terms like Customer Relationship Management (CRM), What is CRM about?, CRM Program and more.

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