Reinhold rapp customer relationship management

  • How do you develop customer relationship management?

    The Emergence of CRM as a Product
    One of the early products from a pioneer, Tom Siebel, who was working at Oracle at the time, left to form Siebel and sell his solution, which became the market leader in its day..

  • Who invented customer relationship management?

    In our minds, and our parting shot for today, Geoff Hollister was arguably the father of customer relationship management..

  • Who is the father of customer relationship management?

    How to implement CRM in 8 steps

    1. Define your CRM strategy
    2. Draw boundaries around the project scope
    3. Build an implementation timeline
    4. Choose a CRM platform
    5. Migrate existing customer data
    6. Prepare a training and onboarding plan
    7. Build in automations and integrations
    8. Develop a feedback process for continuous improvement

Rating 2.0 (1) $12.88Amazon.com: Customer Relationship Management. Das neue Konzept zur Revolutionierung der Kundenbeziehungen.: 9783593365534: Rapp, Reinhold: Books.

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