Finacle customer relationship management

How does Finacle works?
Blockchain-based Networks.
With Blockchain technology, Finacle empowers banks to automate their inter-organization processes.
It is working with many clients to implement block-chain based networks for banks..
Is Finacle a CRM?
Finacle CRM supports robust customer analytics to deliver true relationship banking and create a pipeline of opportunities for right-selling.
Finacle CRM can integrate with other white-labeled solutions for each customer..
What is CRM for banking?
Just as in other industries like retail or business, in banking, CRM stands for Customer Relationship Management.
A Customer Relationship Management solution in banking helps banks manage customers and better understand their needs in order to provide the right solutions, quickly..
What is Finacle used for?
Finacle is a Core Banking Solution that enables banks with digital banking functionalities..
What is the Finacle customer assist?
The Finacle customer assist solution is an interactive self-service solution, which is available across platforms and can be placed inside the branch..
Who are the customers of Finacle?
Companies using Infosys Finacle for Core Banking include: Axis Bank, a India based Banking and Financial Services organisation with 91898 employees and revenues of $404.54 billion, Prudential Mutual Funds, a United States based Banking and Financial Services organisation with 48498 employees and revenues of $85.37 .
Why do banks use CRM?
A bank's CRM solution can help keep track of customer behaviors and predict needs, and then automatically send out suggestions for how the bank can fulfill those needs with a tailored product offering..
Finacle Premium Support
Get a dedicated support analyst by your side to cushion the impact of critical incidents.
Stop disruptions from eclipsing the business prospects of your bank by availing responsive support, remote connectivity and Annual Wellness Check.

Finacle CRM supports robust customer analytics to deliver true relationship banking and create a pipeline of opportunities for right-selling. Finacle CRM can integrate with other white-labeled solutions for each customer. Finacle CRM supports business automation for processes and business activities.

Finacle CRM is a one-stop solution for effective management and use of customer interaction records and information.

How Banks Reduce Operational Costs with Finacle?

During the pandemic, banks were under constant pressure to reduce operational costs.
The challenging situation continues in the post-pandemic.
They need to balance the cost while customers’ expectation for better products, services and experiences.
With ubiquitous automation, Finacle helps banks to reduce operational costs.

How can Finacle help banks transform better?

To help banks Transform Better, so that they can stay relevant to evolving market dynamics Finacle help banks engage better with their customers, employees, and partners, so that they can drive purposeful growth.
Built on a unique engagement hub, our suite helps banks onboard, sell, service, and converse better with customers.

Key Features of Finacle

Seamless Products Launch

What are Finacle solutions?

Finacle solutions address the core banking, omnichannel banking, payments, treasury, origination, liquidity management, Islamic banking, wealth management, analytics, artificial intelligence, and blockchain requirements of financial institutions to drive business excellence.

What is Finacle CRM?

Finacle CRM is a one-stop solution for effective management and use of customer interaction records and information.
Efficient mapping of customer records across all back-end systems Out-of-the-box service requests for regular banking operations Future proof, web-based solution built using new generation technologies .

What Is Finacle?

Finacle is a Core Banking Solution that enables banks with digital banking functionalities.
The software product, written in Java, C/C++, was released in the year 1999 (Stable version released in 2000).
Finacle is widely used by banks across 100 countries, serves over 1.05 billion customers and 1.3 billion accounts.
It is the platform of choice for.

Who is Finacle?

Finacle is an industry leader in digital banking solutions.
We partner with emerging and established financial institutions to inspire better banking.
Our cloud-native solution suite and SaaS services help banks to engage, innovate, operate, and transform better.

Finacle customer relationship management

How does Finacle works?

Is Finacle a CRM?

What is CRM for banking?

What is Finacle used for?

What is the Finacle customer assist?

Who are the customers of Finacle?

Why do banks use CRM?