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MCQ: service operation management 1 What type of process would a Cement plant be most likely to use? a Continuous flow b Project c c Job shop
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Questions A B C ANSWER 1 The expected qualities of a product are scope of operations management except for financial analysis Design of products
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The intracompany – intraoperative scope is a scope of strategic fit which is limited to two operations in a functional area within a company (True/False)
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Operations management can be defined as the application of -------to a problem within a system to yield the optimal solution A Suitable manpower
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A MULTIPLE CHOICE QUESTIONS (ANSWER ANY 8) Supply chain management is a narrow concept than logistics management FALSE Ease of operations
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[PDF] BPSM 1pdf - PUMBA
Department of Management Sciences (PUMBA) Business Policy Strategic Management Answer the Multiple Choice Questions in the OMR sheet only
BPSM
S.No. QuestionsA B C ANSWER
1 The expected qualities of a product are
it satisfies the needs and expectations of the customerIt has a pleasing appearance and handles wellIt has high reliability and functions safely over its intended lifeall of the mentionedD 2 ___________ study is concerned with the determination of the amount of time required to Method Motion Work Time D3 The 4Ms does not include___________. Men MaterialMessageMachinery.C
4In which type of production system the unit cost
of production is low? Combined production Continuous productionIntermittent productionCustom productionB 55. All of the following decisions fall within the
scope of operations management except forfinancial analysis Design of products and processes location of facilitiesQuality managementA . ___________ may be defined as the ratio PRODUCTION AND OPERATION MANAGEMENT- (303) BBA -V 6. ___________ may be defined as the ratio between output and input. ProductionProductivityBatch production Job production.B
7A _____________ is something which is offered
to customers to satisfy their needs or wants. Process Price PromotionProduct D 8Production is the process by which raw
materials and other inputs are converted in to ______________.Finished ProductServices Satisfaction LoyaltyA
9The competitive advantage in the production
function can be achieved through _________.A High wastage More costHigher qualityLowest quantityC 10Which of the following industries should be
located near the vicinity of raw materials? Cycles Televisions Sewing machines Steel mills D 11If all the processing equipment and machines are
arranged according to the sequence of operations of a product the layout is known as Product layout Process layout Fixed position layoutCombination layout
A 12 The following type of layout is preferred to manufacture a standard product in large quantityProduct layout
Process layout
Fixed position layout
Combination layout
A 12 manufacture a standard product in large quantityProduct layout
Process layout
Fixed position layout
Combination layout
AS.No. QuestionsA B C ANSWER
PRODUCTION AND OPERATION MANAGEMENT- (303) BBA -V13The following type of layout is preferred for low volume production of non standard products Product layout Process layout Fixed position layout
Combination layout
B 14In ship manufacturing, the type of layout
preferred is Product layout Process layout Fixed position layoutCombination layout
C 15Raw Materials and WIP can be classified under
________ Indirect Material Direct Material Finished Material Standard PartsB16The first activity of Purchasing cycle is
_____________Communicating
requirement to the purchaseSource Selection and development Recognizing the need for procurementInspection of goodsC 17TQM stands for ______________
Total Quality
Total Quantity
Total Qualitative
To question
A 17TQM stands for ______________
Total Quality Management
Total Quantity Management
Total Qualitative Management
To question management
A18Kaizen is a ______________ process, the purpose of which goes beyond simple
productivity improvement. weekly daily monthly annual B 19 "Poka-yoke" is the Japanese term for ______________ Card Fool proofContinuous improvement Fishbone diagram B 20Kaizen is a Japanese term meaning
______________ continuous improvement Just-in-time (JIT) a fishbone diagram setting standards AS.No. QuestionsA B C ANSWER
1 The expected qualities of a product are
it satisfies the needs and expectations of the customerIt has a pleasing appearance and handles wellIt has high reliability and functions safely over its intended lifeall of the mentionedD 2 ___________ study is concerned with the determination of the amount of time required to Method Motion Work Time D3 The 4Ms does not include___________. Men MaterialMessageMachinery.C
4In which type of production system the unit cost
of production is low? Combined production Continuous productionIntermittent productionCustom productionB 55. All of the following decisions fall within the
scope of operations management except forfinancial analysis Design of products and processes location of facilitiesQuality managementA . ___________ may be defined as the ratio PRODUCTION AND OPERATION MANAGEMENT- (303) BBA -V 6. ___________ may be defined as the ratio between output and input. ProductionProductivityBatch production Job production.B
7A _____________ is something which is offered
to customers to satisfy their needs or wants. Process Price PromotionProduct D 8Production is the process by which raw
materials and other inputs are converted in to ______________.Finished ProductServices Satisfaction LoyaltyA
9The competitive advantage in the production
function can be achieved through _________.A High wastage More costHigher qualityLowest quantityC 10Which of the following industries should be
located near the vicinity of raw materials? Cycles Televisions Sewing machines Steel mills D 11If all the processing equipment and machines are
arranged according to the sequence of operations of a product the layout is known as Product layout Process layout Fixed position layoutCombination layout
A 12 The following type of layout is preferred to manufacture a standard product in large quantityProduct layout
Process layout
Fixed position layout
Combination layout
A 12 manufacture a standard product in large quantityProduct layout
Process layout
Fixed position layout
Combination layout
AS.No. QuestionsA B C ANSWER
PRODUCTION AND OPERATION MANAGEMENT- (303) BBA -V13The following type of layout is preferred for low volume production of non standard products Product layout Process layout Fixed position layout
Combination layout
B 14In ship manufacturing, the type of layout
preferred is Product layout Process layout Fixed position layoutCombination layout
C 15Raw Materials and WIP can be classified under
________ Indirect Material Direct Material Finished Material Standard PartsB16The first activity of Purchasing cycle is
_____________Communicating
requirement to the purchaseSource Selection and development Recognizing the need for procurementInspection of goodsC 17TQM stands for ______________
Total Quality
Total Quantity
Total Qualitative
To question
A 17TQM stands for ______________
Total Quality Management
Total Quantity Management
Total Qualitative Management
To question management
A18Kaizen is a ______________ process, the purpose of which goes beyond simple
productivity improvement. weekly daily monthly annual B 19 "Poka-yoke" is the Japanese term for ______________ Card Fool proofContinuous improvement Fishbone diagram B 20Kaizen is a Japanese term meaning
______________ continuous improvement Just-in-time (JIT) a fishbone diagram setting standards A- operations management multiple choice questions and answers pdf
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