04 Verbal Communication - Sage Publications
Verbal communication involves the use of language Notice that the word use is emphasized in this definition When discussing verbal communica-
Chapter
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Verbal communication is defined as communication to express our views information and ideas in the form of sound and words The spoken part usually
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Press conference Board meetings etc are examples of group communication Non-verbal cues complement a verbal message by adding to its meaning
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Identify the ways in which language can separate people and bring them together What utterances make up our daily verbal communication? Some of our words
s verbal communication
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2 1 2Non-verbal communication 2 1 Forms of communication Verbal communication is refers to the form Examples would be a group planning a surprise
Chapter Types of communication
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Non-verbal communication There are lots of ways we communicate that aren't verbal We use our eyes facial expression hand and arm gestures and the way we
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Verbal communication is the use of the spoken word as the means of sending and receiving information e g Below are some examples of verbal exchanges
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“Verbal communication consists of sharing thoughts through the meaning of words ” - Penrose Few examples of verbal (oral) communication are face-to-face
Module Quadrant ComponentsofVerbalCommunication
Chapter: 2
Types of communication
Presented by: KameliaGulam
CHAPTEROUTLINE
2.1 types of communication
2.1.1Verbal communication
2.1.2Non-verbal communication
2.1 Forms of communication
2.2.1 Interpersonal communication
2.2.2 Intrapersonal Communication
2.2.3Small Group communication
2.2.4One-to-group communication
2.2.5Mass communication
TYPESOFCOMMUNICATION
Verbal Communication
1.Oral 2. Written
Non Verbal Communication
1. kinesics (Body language)
2. Haptics (Touch )
3. Proxemics (Space distancing)
4. Chronemics
5.Sign language
6.para language
1. VERBALCOMMUNICATION
* Verbal communication is refers to the form of communication in which message is transmitted verballyVerbal communication is done by words,
mouth or a piece of writing.Objective of every communication is to have
people understood what we are trying to say.A/ ORALCOMMUNICATION
¾In oral communication, Spoken words are used.
¾It includes face-to-face conversations, speech, telephonic conversation, video, radio, television, voice over internet. ¾Communication is influence by volume, speed and clarity of speaking.ORALCOMMUNICATION
Advantages
Quickness in exchange of
IdeasQuick feedback
Flexibility
Personal touch
Removal of
misunderstandingDisadvantages
Unfit for lengthy message.
Unfit for policy matters.
Lack of written proof.
Expensive method.
Lack of clarity.
Misuse of time.
Presence of both the
parties is necessary.B/WRITTENCOMMUNICATION
|In written communication, written signs or symbols are used to communicate. |In written communication message can be transmitted via email, letter, report, memo etc. |In written communication, is influenced by the vocabulary & grammar used, writing style, precision and clarity of the language used.WRITTENCOMMUNICATION
ADVANTAGES
Suitable for lengthy
messagesWritten proof
Clear message
Less expensive method
Presence of both the
parties .is not necessary
True and effective
DISADVANTAGES
Unfit for uneducated
personsLack of secrecy
No quick feedback.
TYPESOFNON-VERBALCOMMUNICATION
Non Verbal Communication
1. kinesics (Body language)
2. Haptics (Touch )
3. Proxemics (Space distancing)
4. Chronemics
5. Sign language
6. para language13
1/BODYLANGUAGE
yFacial expression yEye contact/ gaze yGestures yPostures yPersonal appearance Attributes of speaking which include the pitch, the tone, the volume, tempo, rhythm, articulation, resonance, nasality and even the accent of the speaker collectively known as paralanguage, we can understand mood and the situation by paralanguage expressions 23Para language
FORMSOFCOMMUNICATION
1.Interpersonal communication
2.Intrapersonal Communication
3.Small Group communication
4.One-to-group communication
5.Mass communication
ONE-TO-GROUPCOMMUNICATION
|involves a speaker who seeks to inform, or motivate an audience. yExample is a teacher and a class of students.SMALLGROUPCOMMUNICATION
|is communication within formal or informal groups or teams. It is group interaction that results in decision making, problem solving and discussion within an organization. yExamples would be a group planning a surprise birthday party for someone. A team working together on a project.INTRAPERSONALCOMMUNICATION
|is communication that occurs in your own mind. It is the basis of your feelings, and beliefs. yExamples are when you make any kind of decision what to eat or wear. When you think about something what you want to do on the weekend or when you think about another person. Examples are when you are talking to your friends. A teacher and student discussing an assignment.Thank you
Chapter: 2
Types of communication
Presented by: KameliaGulam
CHAPTEROUTLINE
2.1 types of communication
2.1.1Verbal communication
2.1.2Non-verbal communication
2.1 Forms of communication
2.2.1 Interpersonal communication
2.2.2 Intrapersonal Communication
2.2.3Small Group communication
2.2.4One-to-group communication
2.2.5Mass communication
TYPESOFCOMMUNICATION
Verbal Communication
1.Oral 2. Written
Non Verbal Communication
1. kinesics (Body language)
2. Haptics (Touch )
3. Proxemics (Space distancing)
4. Chronemics
5.Sign language
6.para language
1. VERBALCOMMUNICATION
* Verbal communication is refers to the form of communication in which message is transmitted verballyVerbal communication is done by words,
mouth or a piece of writing.Objective of every communication is to have
people understood what we are trying to say.A/ ORALCOMMUNICATION
¾In oral communication, Spoken words are used.
¾It includes face-to-face conversations, speech, telephonic conversation, video, radio, television, voice over internet. ¾Communication is influence by volume, speed and clarity of speaking.ORALCOMMUNICATION
Advantages
Quickness in exchange of
IdeasQuick feedback
Flexibility
Personal touch
Removal of
misunderstandingDisadvantages
Unfit for lengthy message.
Unfit for policy matters.
Lack of written proof.
Expensive method.
Lack of clarity.
Misuse of time.
Presence of both the
parties is necessary.B/WRITTENCOMMUNICATION
|In written communication, written signs or symbols are used to communicate. |In written communication message can be transmitted via email, letter, report, memo etc. |In written communication, is influenced by the vocabulary & grammar used, writing style, precision and clarity of the language used.WRITTENCOMMUNICATION
ADVANTAGES
Suitable for lengthy
messagesWritten proof
Clear message
Less expensive method
Presence of both the
parties .is not necessary
True and effective
DISADVANTAGES
Unfit for uneducated
personsLack of secrecy
No quick feedback.
TYPESOFNON-VERBALCOMMUNICATION
Non Verbal Communication
1. kinesics (Body language)
2. Haptics (Touch )
3. Proxemics (Space distancing)
4. Chronemics
5. Sign language
6. para language13
1/BODYLANGUAGE
yFacial expression yEye contact/ gaze yGestures yPostures yPersonal appearance Attributes of speaking which include the pitch, the tone, the volume, tempo, rhythm, articulation, resonance, nasality and even the accent of the speaker collectively known as paralanguage, we can understand mood and the situation by paralanguage expressions 23Para language
FORMSOFCOMMUNICATION
1.Interpersonal communication
2.Intrapersonal Communication
3.Small Group communication
4.One-to-group communication
5.Mass communication
ONE-TO-GROUPCOMMUNICATION
|involves a speaker who seeks to inform, or motivate an audience. yExample is a teacher and a class of students.SMALLGROUPCOMMUNICATION
|is communication within formal or informal groups or teams. It is group interaction that results in decision making, problem solving and discussion within an organization. yExamples would be a group planning a surprise birthday party for someone. A team working together on a project.INTRAPERSONALCOMMUNICATION
|is communication that occurs in your own mind. It is the basis of your feelings, and beliefs. yExamples are when you make any kind of decision what to eat or wear. When you think about something what you want to do on the weekend or when you think about another person. Examples are when you are talking to your friends. A teacher and student discussing an assignment.Thank you
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