19 mar. 2022 · ITIL Capacity Management aims to ensure that the capacity of IT services and the IT infrastructure is able to deliver the agreed service ...Process Description · Sub-Processes · Definitions
What is capacity management in ITIL?
Capacity management is an IT service management practice within the ITIL framework. ITIL capacity management includes the service designs, plans, and processes that ensure your IT organization has the right amount of resources at the right time and at the right price to keep operations running smoothly.