Get detailed support to dispute a credit card transaction. ... You'll receive a letter, either online or in the mail, that provides more details, ...
How do I dispute a charge via email?
I am writing to dispute a charge of [$______] to my [credit or debit card] account on [date of the charge]. The charge is in error because [explain the problem briefly. For example, the items weren't delivered, I was overcharged, I returned the items, I did not buy the items, etc.].
Where do I mail my Capital One dispute?
Send the letter to the appropriate office for your issue: Retail bank-related issues: Disputes related to Equifax, TransUnion, or Experian reporting: Capital One Consumer Services, PO Box 30273, Salt Lake City, UT 84130-0273.
Does Capital One have a email address?
Email Contacts abuse@capitalone.com (for phishing, etc.)
Is Capital One good with disputes?
Capital One provides you a temporary credit for the original charge while we investigate your dispute. If the merchant provides information demonstrating that the original charge is valid—or that they gave you a credit for it—we add it back to your account and end our investigation.