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Defense Collaboration Services (DCS)

Secure Web Conferencing and Instant Messaging on the NIPRNet and SIPRNet

Overview

Defense Collaboration Services (DCS) is DOD's official enterprise collaboration tool. DCS provides classified and

unclassified Web Conferencing and Instant Messaging.Features https://www.dcs.apps.mil Ň https://www.dcs.apps.smil.mil

Last Updated November 2015

•Web conferencing capabilities include: the ability to perform desktop and document sharing, white boarding, text chat, polling/voting, and to record and playback sessions.•All recordings are retained for 180 days. Recordings can be downloaded by the meeting administrator for distribution to relevant audiences. •DCS supports the sharing of documents in Microsoft Word,

PowerPoint, Excel, and PDF formats.

Instant messaging capabilities include: persistent chat rooms, one-to-one

chat, and presence information.•The system is securedthrough the use of Common Access Cards (CAC)

on the Nonsecure Internet Protocol Router Network (NIPRNet) and Public Key Infrastructure (PKI) hard tokens on the SIPRNet. Meeting moderators have the ability to validate guest access and enable non-CAC holders to

participate in unclassified meetings. •DCS is an appropriated service, which means there is no direct fee to

mission partner organizationsthat use the service.

As a result of receiving customer feedback, the following upgrades have recently been implemented on the unclassified

environment:

•Multiple text/notes panels within the DCS layout. Among other uses, this will allow for real-time event updates and

can be edited and saved for future review. These improvements will be added to the classified environment in

December 2015.•A fully redesigned record and playback capability will produce recordings more quickly and will include the session's

presentation, text, and chat panel will be available in January 2016.Training Resources

Live online training to help end users

become familiar with the features and functions of DCS is offered on a rotating schedule Tuesday and Thursday at 9 a.m. and 3:30 p.m. (Eastern Time).

Live online training for use of the

TransVerse instant messaging tool is

offere d rotating on Wedn e s d a ys at 9 a.m and 3:00 p.m. (Eastern Time). .

Several recorded video trainings and

step-by-step guides are also available for review at your convenience.

Training resources can be accessedat

https://www.dcs.apps.mil.

New Capabilities and On the Horizon

DEFENSE COLLABORATION SERVICES (DCS)

PROBLEM SOLUTION

AudioUsers experience garbled or distorted

audio and get disconnected audio during conferencesFix has been applied to supporting infrastructure. Use of DCS Best

Practicesalso help to alleviate the

problem and are available on the DCS

Website.

Video

Streaming video drops and camera

freezes during conferences.Short-term fix has been applied to the unclassified environment. Best Practices also provide solutions to camera freezes.

Recording capability is delayed or

failing for users.DCS v 1.1.5, to be released in January

2016, will address recording issues.

Text/Image

Graphics and words are misaligned on

presentations uploaded in DCS.DISA has updated the file component conversion to fix the issue. Best

Practicesare also available on the DCS

Website to mitigate these issues.

Help DeskUsers have experienced longer than

normal wait times for help desk support.DCS support has been migrated to the

Global Service Desk. Wait times have

dropped significantly and emails are now addressed in a timely manner.

Technology

Users receive "404 Error" or "500

Error" when accessing conferences.Fix has been applied to all DCS environments to remedy this issue. If you continue to experience these problems, please contact the DISA

Global Service Desk.

FUTURE RELEASES

DCS v1.1.4 (November/December)

Command and Control (C2) Community

Functional Requirements

Multiple presentation panels

Multiple chat panels

Free text panels

Improve user search function

Backend Software Changes

Webcam freeze patch

Fix "user disconnected" issues

Fix portal memory leak

DCS v1.1.5 (January)

New Recording Design

Faster recording processing

"First in/First out" processing to make timing more predictable https://www.dcs.apps.milquotesdbs_dbs32.pdfusesText_38

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