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CenturyLink Communications, LLC Rates and Services Schedule Interstate and International No. 10 d/b/a Lumen Technologies Group Title Page 1

Effective: 02-01-2021 Release 2

This Schedule contains the rates, terms and Conditions

Applying to the provision of

Interstate and International

Long Distance Telecommunications Services

for Business Customers As provided by CenturyLink Communications, LLC d/b/a Lumen Technologies Group

Whether Offered Under That Name or

Offered Under the Brand Names or Trade Names CenturyLink or Lumen Effective February 1, 20219, this Rates and Services Schedule Interstate and International No. 10 Replaced the Business long-distance services formerly located in the following schedules: CenturyLink Communications, LLC Rates and Services Schedule Interstate and International No.

1 (f/ka CenturyTel Long Distance, LLC),

CenturyLink Communications, LLC Rates and Services Schedule International No. 2 (f/k/a Qwest Communications Company, LLC d/b/a CenturyLink QCC), CenturyLink Communications, LLC Rates and Services Schedule Interstate No.3 (f/k/a Qwest Communications Company, LLC d/b/a CenturyLink QCC), CenturyLink Communications, LLC Rates and Services Schedule Interstate and International No.4 (f/k/a Qwest LD Corp. d/b/a CenturyLink LD), and CenturyLink Communications, LLC Rates and Services Schedule Interstate and International No.7 (f/k/a Embarq Communications, Inc. d/b/a CenturyLink Communications).

ADOPTION NOTICE

Effective September 14, 2020, CenturyLink Communications, LLC registered and began operating under the fictitious name Lumen Technologies Group. As such, CenturyLink Communications, LLC d/b/a/ Lumen Technologies Group hereby adopts, ratifies and makes its own, in every respect as if the same had been originally published by it, all schedules, rules, notices, concurrences, schedule

agreements, divisions, authorities or other instruments whatsoever, published or adopted by

CenturyLink Communications, LLC prior to September 14, 2020.

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Index Page 1

Effective: February 1, 2019 Release 1

APPLICATION AND REFERENCE

TABLE OF CONTENTS PAGE

SECTION 1 APPLICATION OF RATES AND SERVICES SCHEDULE ................................ 1

SECTION 2 GENERAL

A. Definitions ................................................................................................... 1

B. Calculation of Distance ............................................................................... 17

C. Timing of Calls ............................................................................................ 18

D. Rate Periods ............................................................................................. 18

E. General Terms and Conditions ................................................................... 19

1. Undertaking of the Company .................................................................. 19

2. Assignment or Transfer .......................................................................... 19

3. Use .......................................................................................................... 19

4. Liabilities of the Company ....................................................................... 25

5. Use of Recording Devices ...................................................................... 26

6. Legislative, Regulatory or Judicial Activity .............................................. 26

7. Payment for Service ............................................................................... 26

8. Interconnection with Other Carriers ........................................................ 30

9. Refusal or Discontinuance of Service ..................................................... 30

10. Cancellation of Application for Service ................................................... 35

11. Inspection, Testing and Adjustment ....................................................... 35

12. Interruption of Service ............................................................................. 35

13. Allowances for Interruptions ................................................................... 36

14. Natural Disaster Relief for Customers .................................................... 38

15. Toll Free Numbers .................................................................................. 39

16. Reserved for Future Use ........................................................................ 40

17. Disputes .................................................................................................. 40

18. On-Net Facilities ..................................................................................... 41

19. Special Arrangements ............................................................................ 42

20. Schools and Libraries Discount .............................................................. 44

CenturyLink Communications, LLC Rates and Services Schedule Interstate and International No. 10

Index Page 2

Effective: November 1, 2021 Release 3

APPLICATION AND REFERENCE

TABLE OF CONTENTS PAGE

SECTION 2 GENERAL

F. Taxes, Fees and Other Charges ................................................................ 47

1. Administrative Fee .................................................................................. 47

2. Administrative Expense Fee / Administrative Cost Recovery Fee ......... 47

3. Calling Card Administrative Fee ............................................................. 48

4. Cost Recovery Fee / Cost recovery Fee for Business ........................... 48

5. Duplicate Bill Charge .............................................................................. 48

6. Expedite Order Charge ........................................................................... 49

7. Federal Universal Service Fund Fee (FUSF) ......................................... 49

8. Gross Receipts Tax Surcharge .............................................................. 50

9. Long Distance Line Charge (LDLC) ....................................................... 50

10. Non-Completed Call Charge................................................................... 51

11. Paperless Invoices .................................................................................. 51

12. Property Surcharge ................................................................................. 51

13. Public Pay Telephone Surcharge ........................................................... 52

14. Single Bill Fee ......................................................................................... 52

15. South Carolina Universal Service Charge ............................................. 53

16. Toll Free Administrative Fee .................................................................. 53

SECTION 3 INTERSTATE SERVICES AND RATES FOR BUSINESS CUSTOMERS

A. General ....................................................................................................... 1

B. Casual Calling / Dial Around Calling / Default Plans .................................. 2

1. 10-10-505 Dial Around Service .............................................................. 2

2. 10-15-046 Dial Around Service .............................................................. 2

3. 10-10-432 Dial Around Service .............................................................. 2

4. Matchmaker ............................................................................................ 3

5. Commercial Message Telecommunications Service (CMTS) ................ 4

C. Reserved for Future Use .......................................................................... 5

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APPLICATION AND REFERENCE

TABLE OF CONTENTS PAGE

SECTION 3 INTERSTATE SERVICES AND RATES FOR BUSINESS CUSTOMERS

D. Voice Long Distance Services ........................................................................... 7

1. CenturyLink Business Bundle Unlimited (CBB) ............................................... 7

2. Business Basics III ........................................................................................... 10

3. Business Unlimited .......................................................................................... 11

4. Core Connect Unlimited and Unlimited Business Voice .................................. 13

5. Choice Unlimited - Business ............................................................................ 16

6. CenturyLink Total Advantage Express 4x4 ..................................................... 18

7. Block of Time for PRI or Block of Time for Integrated Service ........................ 19

8. Domestic Voice Service / CenturyLink Total Advantage (CTA) Agreement .... 21

9. Domestic Voice Service / CenturyLink Loyal Advantage (CLA) Agreement ... 25

10. Connect ............................................................................................................ 27

11. Enhanced 8XX Features .................................................................................. 28

12. Wide Area Telecommunications Service (WATS) ........................................... 37

13. 8XX Outbound Service .................................................................................... 38

14. CenturyLink Domestic Toll-Free (Inbound 800) Services ................................ 39

15. Transactional Toll-Free Service ....................................................................... 41

16. Teleblock .......................................................................................................... 44

17. Project Accounting Codes (PAC) .................................................................... 45

18. Virtual Network Services (VNS) ....................................................................... 46

19. Pay Direct (1+) ................................................................................................. 49

20. Simply Unlimited Business........................................................................... 50

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Application and Reference

Table Of Contents Page

SECTION 4 International Services and Rates for Business Customers

A. Time of Day Rate Periods and Rate Steps ........................................................ 1

B. Casual Calling / Dial Around Calling / Default Plans ......................................... 8

1. Reserved for Future Use ................................................................................. 8

2. Reserved for Future Use ................................................................................. 9

3. 10-10-432 Dial Around Service NO LONGER AVAILABLE ........................ 10

4. International Direct Dial ................................................................................... 17

5. Basic International Service ............................................................................. 25

C. Reserved for Future Use.................................................................................... 26

D. Voice Long Distance Services ........................................................................... 83

1. Easy Talk International .................................................................................... 83

2. Reserved for Future Use .............................................................................. 97

3. Reserved for Future Use ................................................................................. 108

4. Reserved for Future Use ................................................................................. 109

5. Reserved for Future Use ................................................................................. 110

6. Unlimited Canada ............................................................................................ 111

7. Country Connections ....................................................................................... 112

8. Reserved for Future Use ................................................................................. 113

9. International Direct Dialed (1+) Services ......................................................... 114

10. International Toll-Free Services (ITFS) ........................................................... 133.1

11. Reserved for Future Use ................................................................................. 134

12. Reserved for Future Use ................................................................................. 134

13. Reserved for Future Use ................................................................................. 134

14. International Conferencing .............................................................................. 135

E. International Rate Tables for Small Business Plans .................................... 150 Section 5 Customer Incentive and Discount Programs

A. Long Distance Competitive Response ............................................................... 1

1. Business Customer Incentive Program ........................................................... 1

2. Competitive Discount Program ........................................................................ 3

B. Discount Programs ............................................................................................ 6

C. Promotions ......................................................................................................... 10

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APPLICATION AND REFERENCE

TABLE OF CONTENTS PAGE

SECTION 6 OPERATOR SERVICES AND DIRECTORY ASSISTANCE

A. GENERAL ............................................................................................................. 1

B. Responsibilities of the User ............................................................................... 2

C. Billing Arrangements .......................................................................................... 2

D. Validation of Credit ............................................................................................. 2

E. Billing of Calls ..................................................................................................... 3

F. Rates .................................................................................................................. 4

G. Miscellaneous Operator Services Charges........................................................ 5

H. Business/Residential Operator Services ............................................................ 6

I. Carrier Services Option ...................................................................................... 16

SECTION 7 PRIVATE LINE SERVICES

A. General .............................................................................................................. 1

B. Private Line Description ..................................................................................... 1

C. Private Line pricing ............................................................................................. 2

D. Private Line Terms and Conditions .................................................................... 2

E. Private Line Services Offered ............................................................................ 4

F. Local Access Facilities ....................................................................................... 68

G. Telecommunications Service Priority (TSP) Service ......................................... 82

H. Domestic Network Diversity Service .................................................................. 84

I. CenturyLink Voice Diversity ............................................................................... 92

J. International Private Line Services .................................................................... 99

SECTION 8 ADVANCED COMMUNICATION SERVICE OFFERINGS

A. General .............................................................................................................. 1

B. Reserved for Future Use .................................................................................... 2

C. Metro Optical Ethernet (MOE) ........................................................................... 3

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Section 103 Obsolete Interstate Services and Rates for Business Customers

A. General .............................................................................................................. 1

B. Casual Calling / Dial Around Calling / Default Plans ......................................... 2

C. Travel / Calling Card Services ........................................................................... 3

D. Voice Long Distance Services ........................................................................... 4

Section 104 Obsolete International Services and Rates for Business Customers

A. General .............................................................................................................. 1

B. Casual Calling / Dial Around Calling / Default Plans ......................................... 2

C. Travel / Calling Card Services ........................................................................... 3

D. Voice Long Distance Services ........................................................................... 4

1. Total Advantage/Total Advantage Express/Loyal Advantage Direct Dialed

Services (1+) .................................................................................................... 4

2. Express Direct Dialed (1+) Services ................................................................ 17

3. WATS/800 Services ......................................................................................... 19

4. Transactional Toll-Free Service ................................................................... 23

5. International Direct Dialed (1+) Services ..................................................... 24

6. International Toll-Free Services (ITFS) ........................................................ 43

7. Simple International Plus .............................................................................. 45

8. Choice International ...................................................................................... 45

E. International Rate Tables for Small Business Plans .................................... 46

Section 107 Obsolete Private Line Services

A. Reserved for Future Use .................................................................................... 1

Section 108 Obsolete Advanced Communication Service Offerings

A. Reserved for Future Use .................................................................................... 1

(M) Choice International previously appeared in Section 4.

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Section 109 Obsolete Services II

A. Coastal Long Distance Services - DELETED .................................................... 1 B. Gallatin River Long Distance Services - DELETED .......................................... 3

C. Gulf Long Distance Services - DELETED .......................................................... 8

D. Madison River Long Distance Services - DELETED ......................................... 19 E. MebTeL Long Distance Services - DELETED ................................................... 20 F. El Paso Telephone County Company Long Distance Services ......................... 29 G. Embarq Communications and CenturyTel Long Distance ................................. 31 H. Embarq Communications (Services grandfathered prior to October 23, 2009) . 38 I. Qwest LD Corp. and Qwest Communications Company, LLC .......................... 225

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Section 1 - Application of Rates and Services Schedule

This Rates and Services Schedule (RSS) contains the descriptions, terms and conditions, and rates/charges

applicable to interstate telecommunication services for business customers furnished by CenturyLink

Communications, LLC d/b/a Lumen Technologies Group, hereinafter referred to as the Company, between

and among points within the United States, U.S. possessions or territories (Puerto Rico, Guam, Northern

Mariana Islands, U.S. Virgin Islands, American Samoa, and other minor outlying islands.)

This RSS also includes the descriptions, terms and conditions, and rates/charges applicable to international

telecommunications services for business customers furnished by CenturyLink Communications, LLC d/b/a

Lumen Technologies Group between locations in the United States and foreign localities.

Intrastate services work in conjunction with these interstate services. This RSS also governs intrastate or

in-state long distance service ("Intrastate Services"), and the defined term "Service" includes Intrastate

Services provided by the Company; however, the rates, charges, and any separate provision applicable only to Intrastate Services are contained in state schedules also loc

RSS does not apply to Intrastate Services where (i) prohibited by law, (ii) it conflicts with tariffs/price

lists/catalog pages that are effective with respect to Intrastate Services, or (iii) a separate contract with the

Company applies to the Intrastate Services; however at such time, if ever, that (i), (ii) or (iii) cease to apply,

then this RSS will automatically and without further notice apply to such Intrastate Services.

Except for Dial Around services, business

Certain long distance plans are only available

in conjunction with a particular CIC, in which instance the long- distance plans that work in conjunction

with these CIC codes are further defined under each service.

CIC 0236 (formerly assigned to Qwest LD Corp.)

CIC 0432 (formerly assigned to Qwest Communications, LLC) CIC 0550 (formerly assigned to CenturyTel Long Distance, LLC) CIC 5046 (formerly assigned to Embarq Communications, Inc.)

All of these services are governed by the terms, conditions, discounts and provisions specified in the

including expired contracts or term plans that are not renewed, in addition to the service specific provisions

The contract between the customer and the Company the terms and conditions that govern these services

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Section 1 - Application of Rates and Services Schedule

Trademarks, Service Marks and Trade Names

The following list of trade names, trademarks and/or service marks which may be used for services offered

in this Schedule are owned by CenturyLink Communications, LLC. Trademark and service mark

designations will not be listed hereafter in the Schedule. However, the laws regarding trademarks and

service marks are applicable. Trade names, trademarks and service marks that are owned by CenturyLink Communications, LLC. cannot be used by another party without authorization.

Service Mark/Trademark: Trade Name:

CenturyLink® CenturyLink

Lumen® Lumen

Lumen Technologies®

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SECTION 2 - GENERAL

A. Definitions

For purposes of this Rates and Services Schedule the following definitions shall apply.

Acceptance Date

reasonably determined by Qwest to be working as ordered) is delivered to the customer or end-user

of the customer. Charges for a circuit will begin to accrue from the Acceptance Date. Billing on such

circuit shall commence after Qwest informs the customer that such circuit is tested and available for

use.

Access

following methods: presubscription in equal access areas, direct access, 800, 950 and 10XXX dialing sequences.

Access Code

A sequence of numbers that, when dialed, connects a caller to an interexchange carrier that is associated with that sequence. Dialing sequences which utilize a 950-XXXX, 1-8XX, or 101XXXX prefix are examples of access code arrangements available to customers

Access Line

An arrangement which connects the Subscriber's or customer's location to the Carrier's designated point of presence or network switching center.

Accounting Code

A code consisting of two or more digits which is available to customers for identifying individual users

and thereby allocate the cost of long distance service.

Administrative Change

A customer-requested modification to a new or existing service that does not involve a physical change to the Service(s) being provided by the Company.

Affiliate

Any entity (including any natural person or entity such as a corporation or partnership) controlling,

under the control of or under common control with another entity. ANI A calling telephone number identification which is forwarded to a interexchange carrier by a

LEC as a call is placed.

Annual Period

The twelve-month period commencing on the first day of the term and on each successive anniversary thereof.

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SECTION 2 - GENERAL

A.

Annual Revenue

The aggregate amount, prior to the application of any discounts, charged by the Company in an

Annual Period.

Application for Service

A standard order form which includes all pertinent billing, technical, administrative, and other

descriptive information which will enable the Company to provide telecommunications service to a customer.

Authorization Code

Unique numeric codes (usually consisting of five or more digits), which may be made available to customers and authorized users to identify themselves as being entitled to access and use the

Company's services.

Authorized User

A person, firm or corporation, or any other entity authorized by the customer or Subscriber to communicate utilizing the Company's services.

Automatic Numbering Identification (ANI)

A type of signaling provided by a local exchange telephone company that automatically identifies the local exchange line from which a call originates. bps

Bits Per Second

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SECTION 2 - GENERAL

A.

Billed Party

The person or entity responsible for payment of the Company's Service(s): For a Direct Dialed Call, the person or entity responsible for payment is the customer responsible for payment for local

telephone service at the telephone used to originate an intrastate call. In the case of a Travel Card

call, Calling Card call or other credit card call (herein collectively the "Card"), the person or entity

responsible for payment is the customer of record of the Travel Card, Calling Card or other valid and

acceptable card used. In the case of a collect or third-party call the person or entity responsible for

payment is the person responsible for payment for local telephone service at the telephone number

that agrees to accept charges for the call. In the case of a Room Charge Call, the entity responsible

for payment is the Aggregator controlling the telephone used to originate the intrastate call. In all

Operator Assisted calls not involving cards, third party calls, collect calls or Room Charge calls, the

person or entity responsible for payment is the customer responsible for payment for local telephone services at the telephone used to originate the intrastate call.

Broadband Circuits

Circuits with a capacity greater than DS-1 capacity or 1.544 Mbps.

Bulk Rounding

full cents. Bulk Standard Rounding rounds: up the amount billed for a call to the second decimal place, if the third and fourth decimal places of a call charge are equal to, or exceed, $0.0050, and down the amount billed for a call to the second decimal place, if the third and fourth decimal places of a call charge are less than $0.0050. The difference between the billed charge and the actual call charge, negative or positive, is Rounded in the same manner to determine the billed charge for such call. The Company repeats this process for all calls.

Calendar Month

The period beginning at 12:00AM (midnight) on the first day of a month and ending at 11:59PM on the last day of that month. (M) Certain material previously appearing on this page now appears on Page 3.1 of this section.

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SECTION 2 - GENERAL

A.

Called Station

Denotes the terminating point of a long distance telephone call (i.e. the called telephone number).

Calling Card Call

A Direct Dialed or Operator Assisted call for which charges are billed not to the originating telephone

number, but to a LEC or interexchange carrier calling card.

Calling Station

Denotes the point from which a call is placed (also referred to as the originating location).

Capacity

The carrying ability of a private line is measured in bits per second.

Carrier

Any provider of intrastate interexchange telecommunications services.

Casual Calling

A service whereby an end-user accesses the Company's service by dialing a Company-provided access code prior to placing the call, such as 101XXXX + 1 + area code + destination number. (M) Material previously appeared on Page 3 of this section.

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SECTION 2 - GENERAL

A.

Cell Delay Variation (CDV)

The difference between the maximum CTD and the minimum CTD experienced on a single connection during a Sample Period.

Channel

the path having a band width designed to carry voice grade transmission. CIC

Carrier Identification Code

Collocation

Collocation denotes that a customer has leased space in a Company POP, a remote collocation site, or a collocation hotel per a Company Collocation Agreement.

Commission

Refers to state public utilities and/or the Federal Communications Commissions as distinguished herein.

Common Carrier

A company or entity providing telecommunications services to the public.

Company

CenturyLink Communications, LLC unless otherwise indicated by the context.

Company Domestic Network

Company Domestic Network denotes the interexchange facilities or backbone located within the 50

United States, subject to availability which may consist of transport POPs, physical media, switches,

circuits, and/or ports that are operated solely by the Company.quotesdbs_dbs25.pdfusesText_31

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