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Annual Report

20?9 - 20??

Looking back, moving forward —

Celebrating MFB

1891-1892

Annual Report

2019-2020

Annual Report

485
5,807 total ?res ?res & explosions

3 Annual Report 20?9 - 20??

Contents

04 Vision and strategic themes

05 Letter to the Minister

06 Fire Rescue Commissioner's foreword

08 President"s foreword

10 Acting Chief Executive Officer/

Chief Of?cer's report

12 Looking back, moving forward

16 Purpose and functions

17 About us

20 Our Minister

20 The Board

21 Executive Leadership team

22 Organisational structure

23 Our performance

36 Safe and healthy workforce

45 Improving community safety

and resilience

52 Valuing our people

64 Fire Equipment Services

65 Delivering exceptional service

77 Working with others

78 Governance

82 Other disclosures

92 Disclosure index

94 Management discussion and analysis

95 Financial report

164 Independent auditor"s report

Vision and

strategic themes

The Metropolitan Fire and Emergency Services

Board (MFB) is a contemporary ?re and rescue

service, which has proudly served the Victorian community for 129 years.

We aspire to provide an exemplary ?re and

rescue service for Melbourne and Victorians.

Our shared vision with Emergency

Management Victoria is building safer and

more resilient communities.

Our strategic themes for 2019-2020 are:

Always safe

Improving community safety and

resilience

Valuing our people

Delivering exceptional service

Working with others

MFB"s values are:

Safety: We strive for a workplace culture

of safety, identifying and remedying the causes of workplace injuries.

Response: We are responsive to the needs

of our people and our community.

Professionalism: We work in a highly

professional manner.

Initiative: We demonstrate initiative,

innovation and agility as we continuously improve our service.

MFB also upholds the

Victorian Government

Public Sector values:

Responsiveness

Respect

Integrity

Leadership

Impartiality

Human rights

Accountability

Metropolitan Fire Brigade4

5 Annual Report 20?9 - 20??

Letter to the

Minister

The Hon. Lisa Neville MP

Minister for Police and Emergency Services

Level 17, 8 Nicholson Street

East Melbourne VIC 3002

Dear Minister,

I have much pleasure in submitting the 2019-20

Annual Report of the Metropolitan Fire and

Emergency Services Board in accordance with

the Financial Management Act 1994 (Vic), for the year ending 30 June 2020.

Ken G. Block

Fire Rescue Commissioner

Fire Rescue Victoria

30 November 2020

Metropolitan Fire Brigade6

As a community we're adapting to the

changing climate, and other factors including population growth, urbanisation, building codes and regulations. What won't change is our commitment to the communities we serve, and our efforts to keep Victorians safe.

Fire Rescue Victoria

Commissioner's foreword

On behalf of the former Metropolitan Fire and Emergency Services Board (MFB), and as the inaugural Fire Rescue

Commissioner, I am pleased to present the 2019-20

Annual Report.

MFB and the Country Fire Authority (CFA) have proudly served the Victorian community for more than a century, and I feel privileged to have the opportunity to lead such a dynamic, skilled and dedicated team of people under Fire Rescue

Victoria (FRV).

The establishment of FRV on 1 July 2020 was a de?ning moment in the state's history and will ensure that the needs of a growing and changing twenty-?rst century Victoria are met. As a community we're adapting to the changing climate, and other factors including population growth, urbanisation, building codes and regulations. What won't change is our commitment to the communities we serve, and our efforts to keep Victorians safe. FRV will serve and protect communities across Melbourne and Victoria's major regional centres from

85 ?re and rescue stations across the state

- some of which will be co-located with CFA volunteer brigades - and various of?ces and facilities.

7 Annual Report 20?9 - 20??

In the emergency services sector, we work together as one team, and FRV will proudly continue to work alongside the CFA, which will be a fully community-based volunteer ?re and rescue service. Volunteers are an essential resource within Victoria's ?re and rescue service capability, and the supportive relationship between FRV and CFA will be integral to the success of both organisations. For more than a century all agencies and all personnel - ?re?ghters, staff and volunteers - have proven why Victoria's ?re and rescue services are held in such high regard. Together, we will be able to draw on decades of knowledge and expertise, and continue to deliver and enhance our strong, cohesive and agile ?re and rescue service, utilising the capability of our people to handle everything from urban search and rescue to marine ?res and bush?res. Victorian ?re and rescue service employees have a long and proud history of working together with all emergency service organisations, whether volunteer or professional, and this will continue under Fire Rescue Victoria. It will be our priority to continue to work seamlessly with our emergency service sector colleagues to provide the best response for all Victorians, wherever they live in the state. Since joining the FRV transition team in February 2020, I have spent the past months working closely with people in the sector, meeting as many individuals as possible and helping prepare the new organisation. I have seen the signi?cant work and planning that has gone into the establishment of Fire Rescue Victoria and see a very bright future ahead. The reforms provide us with a unique opportunity to enhance our community service, strive for continuous improvement, and provide the best ?re and rescue response for all Victorians. I am honoured to be at the forefront of this new chapter for Victoria's ?re and rescue services, and my priority will be to ensure that FRV is well equipped to support the safety and wellbeing of the Victorian community and our people. In presenting this report, I would like to acknowledge those who have worked tirelessly in the recent transition to Fire Rescue Victoria and those who continue to serve the Victorian community every day. My appointment as Fire Rescue Commissioner comes at a time of great opportunity and I am committed to working with our people, our emergency services sector colleagues and all stakeholders to ensure that Fire Rescue Victoria is the best that it can be.

Regards,

Ken G. Block

Fire Rescue Commissioner

I am honoured to be at the

forefront of this new chapter for Victoria's ?re and rescue services, and my priority will be to ensure that FRV is well equipped to support the safety and wellbeing of the Victorian community and our people.

Metropolitan Fire Brigade8

President's foreword

This year MFB attended more than 38,000 incidents, including more than 5,800 ?res, 3,100 incidents involving hazardous materials and 4,000 emergency medical response calls. We worked collaboratively with our emergency services colleagues throughout the 2020 Victorian bush?res, and set up Incident Management teams (IMTs) to manage MFB's response to COVID-19 and ensure resources, processes and procedures kept our people and communities safe. These activities con?rm how varied our role has become, and highlights that we do so much more than just ?ght ?res in our provision of exceptional services to the community. In December, the Victorian Government announced the appointment of Mr Ken Block as Victoria's ?rst Fire Rescue Commissioner. This appointment was a critical and de?ning moment in the establishment of Fire Rescue Victoria, bringing with it certainty to our people and the sector as we worked towards transition. The summer ?re season proved confronting, and was made even more dif?cult by the tragic loss of life and injury it in?icted. In January, the Victorian Government declared a State of Disaster in response to the ferocity of the ?res. MFB worked seamlessly with our sector colleagues to protect the community as we faced this unprecedented ?re event. As the world watched, it was heartbreaking to observe the intensity of the ?res and the dif?culties people had to endure, but as we came together and faced the adversity, my fears and concerns were replaced by great pride in seeing the sel?ess actions of the community, ?re?ghters, and emergency services personnel working as one to overcome challenges together. As stories of courage and hope began to emerge from the ?re grounds, it demonstrated the depth of community spirit and resolve, and con?rmed that Australians are very fortunate to have such well-trained, dedicated ?re?ghters and ?rst responders who unreservedly place their community front and centre in everything they do.

It is with a mixture of re?ection and

excitement that I write this very last foreword for an MFB Annual Report.

Looking back, I have a huge sense of

pride at the work we have done; even just in the past 12 months we have worked tirelessly towards transitioning to Fire

Rescue Victoria (FRV), supporting the

community, Country Fire Authority (CFA) and our partner agencies through the exceptionally challenging bush?res that

Victoria experienced this summer, and

now planning, preparing, and responding to the COVID-19 pandemic.

9 Annual Report 20?9 - 20??

Just as we caught our breath from the bush?res, in January the ?rst cases of COVID-19 were recorded in Australia, and our world changed forever. In response, MFB swiftly established Incident Management teams and ceased our usual community engagement activities as a preventative measure. This decision was not taken lightly but it was imperative for us to implement precautions to protect the safety and wellbeing of our people and the community while maintaining our delivery of ?re and rescue services. In March, a State of Emergency was declared by the Victorian Government and a series of measures were implemented in order to contain the spread of the virus. As a result we saw the closure of some businesses, universities, schools, playgrounds, and beaches along with social distancing and ‘stay at home' orders. We are working closely with our emergency services partners to ensure that we are ready and able to support our community in any way we can, while also protecting our people at all times. In March, we joined the world in marking International Women's Day to acknowledge the social, economic, cultural and political challenges and achievements of women. This year's global theme was ‘Generation Equality', with a call for people across the generations to join forces and create a world where every girl and woman has equal opportunities to ful?l their potential. At MFB we have been doing just that by promoting ?re?ghting as a career for people of all genders, developing education kits for schools and contributing to community initiatives. To mark the day, MFB launched two ?lms featuring MFB people who spoke about what it's like to be a woman working in the ?re and rescue services. I am proud to work alongside so many talented and exceptional women at MFB who demonstrate courage, leadership and dedicated community service every day, and I look forward to seeing numbers grow in our ranks in future years.quotesdbs_dbs43.pdfusesText_43

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