[PDF] Cisco Small Business Pro IP Phone SPA525G (SIP) USER GUIDE

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Cisco Small Business Pro

IP Phone SPA525G (SIP)USER GUIDE

Contents

Cisco Small Business Pro IP Phone SPA525G (SIP)1

FCC and IC Statement7

Federal Communication Commission Interference Statement 7

IMPORTANT NOTE7

Industry Canada Statement8

About This Document 9

Purpose 9

Organization 9

Finding Information in PDF Files 10

12

Chapter 1: Getting Started 13

Overview of the Cisco SPA525G IP Phone14

Caring for Your Phone15

Understanding Your Phone's Lines and Buttons16

Phone Components16

Softkey Buttons18

Using the Keypad and Buttons with Menus21

Using Keypad Shortcuts21

Using the Navigation Button21

Entering Numbers and Text in Fields 22

Using Phone Hardware and Accessories23

Using the Speakerphone23

Using Wired and Wireless Headsets23

Connecting the Headset23

Connecting Bluetooth Headsets24

Using a Headset with Your IP Phone25

Switching Between the Handset/Headset/Speakerphone

During a Call 25

Contents

Cisco Small Business Pro IP Phone SPA525G (SIP)2

Chapter 2: Installing Your Phone 27

Before You Begin28

Connecting the Handset28

(Optional) Attaching the Desk Stand30 (Optional) Mounting the Phone to the Wall31

Connecting Your Phone's Power33

Connecting Your Phone to the Computer Network34

Connecting Your Phone to the Wired Network34

Connecting Your Phone to the Wireless Network34

Determining Your Wireless Router Security Type35

Using Wi-Fi Protected Setup with the SPA525G38

Manually Adding a Wireless Profile on the SPA525G39

Uploading Security Certificates to the Phone41

Verifying Phone Startup42

Upgrading Your Phone's Firmware42

Chapter 3: Using Basic Phone Functions 44

Placing or Answering a Call45

Using Dial Assistance46

Adjusting Call Volume and Muting46

Adjusting Call Volume46

Using Mute46

Putting a Call on Hold46

Resuming a Call47

Ending a Call47

Transferring Calls47

Performing an Attended Transfer47

Performing an Unattended (Blind) Transfer48

Redialing48

Contents

Cisco Small Business Pro IP Phone SPA525G (SIP)3

Viewing and Returning Missed Calls49

Returning a Missed Call49

Viewing a List of Missed Calls49

Turning the Missed Calls Shortcut On and Off 50

Forwarding Calls50

Forwarding Calls to a Single Number51

Forwarding Calls When Your Phone is Busy51

Forwarding Calls When You Don't Answer the Phone52

Delaying Call Forwarding When

You Don't Answer the Phone 52

Stopping Call Forwarding52

Setting Do Not Disturb52

Configuring Call Waiting53

Picking Up a Call54

Parking a Call55

Placing a Three-Way Conference Call56

Using the Phone Directories57

Using Your Personal Address Book57

Adding a New Contact58

Copying a Contact59

Searching for a Contact59

Deleting a Contact59

Editing a Contact60

Using the Corporate Directory60

Using the Call History Lists61

Viewing the Call History Lists61

Deleting a Call History List62

Calling from the Call History Lists62

Deleting an Entry from the Call History Lists62

Saving a Call History List Number to Your Directory63

Contents

Cisco Small Business Pro IP Phone SPA525G (SIP)4

Setting or Changing a Phone Password63

Logging In and Logging Out of Your Phone64

Accessing Voicemail64

Chapter 4: Using Advanced Phone Features 66

Configuring Privacy and Security Features67

Blocking Caller ID67

Blocking Anonymous Calls67

Using Secure Call68

Enabling Dial Assistance68

Creating and Using Speed Dials69

Playing MP3 Files on Your Phone70

Creating the Playlist70

Playing Songs71

Changing the Left and Right Channel for Stereo Headsets 72

Using the Paging Feature72

Paging Another Phone72

Configuring Auto Answer73

Customizing Your LCD Screen73

Changing the LCD Screen Contrast73

Setting the Screen Backlight Timer74

Configuring the Phone Screen Saver74

Changing the Phone Wallpaper75

Using Ring Tones76

Accessing Weather and News on Your Phone77

Accessing Weather Information77

Accessing News78

Configuring Date and Time Parameters on Your Phone79

Using Star Codes80

Restarting Your Phone82

Contents

Cisco Small Business Pro IP Phone SPA525G (SIP)5

Viewing Phone, Network, and Call Information 82

Viewing Phone Information82

Viewing Network Information83

Viewing Phone Line and Extension Information83

Viewing Peripheral Status84

Viewing the Wireless Connection Status 84

Advanced Menus for Technical Support Personnel85

Chapter 5: Using the Web Interface 86

Logging in to the Web Interface87

Configuring Your Address Book87

Setting Do Not Disturb88

Configuring Call Forwarding89

Configuring Call Waiting90

Blocking Caller ID90

Blocking Anonymous Calls91

Viewing Call History Lists91

Creating Speed Dials92

Configuring Wi-Fi92

Configuring Bluetooth93

Upgrading Firmware94

Chapter 6: Using the SPA932 Attendant Console 95

Connecting the SPA932 Attendant Console to the

SPA525G IP Phone 96

Connecting a Single SPA93296

Connecting an Additional SPA932100

Using the SPA932 Attendant Console with Your

SPA525G IP Phone 101

Monitoring the SPA932 102

Contents

Cisco Small Business Pro IP Phone SPA525G (SIP)6

Appendix A: Additional Information103

Regulatory Compliance and Safety Information 103

Warranty103

End User License Agreement (EULA)103

Support Contacts103

Appendix B: Where to Go From Here104

Product Resources104

Related Documentation105

© 2008 Cisco Systems, Inc. All rights reserved. OL-18193-01

FCC and IC Statement

Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: •Reorient or relocate the receiving antenna. •Increase the separation between the equipment and receiver. •Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. •Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that

may cause undesired operation.

IMPORTANT NOTE

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. © 2008 Cisco Systems, Inc. All rights reserved. OL-18193-01 This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Industry Canada Statement

This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that

may cause undesired operation.

Preface

Cisco Small Business Pro SPA525G (SIP) User Guide9

About This Document

Purpose

This guide describes the concepts and tasks necessary to use and configure your

Cisco SPA525G IP Phone.

NOTEThe SPA525G features vary, depending on the type of call control system that you are using. This document describes using the SPA525G with a SIP phone system,

such as the Cisco SPA9000 Voice System or a Broadsoft or Asterisk system. If you are using the SPA525G with a Cisco Unified Communications 500 Series, see the Cisco Unified Communications Manager Express for Cisco Small Business Pro IP

Phone SPA525G User Guide.

Organization

This table describes the contents of each chapter in this document.

Chapter Title Description

Chapter1Getting StartedProvides an overview of the

SPA525G IP phone.

Chapter 2Installing Your PhoneConnecting your hardware and the

SPA525G phone to the network.

Chapter 3Using Basic Phone FunctionsPerforming basic phone functions, such as making, transferring, forwarding, and parking calls,

creating conference calls, and using the phone directory and call history lists.

Chapter4Using Advanced Phone FeaturesConfiguring advanced features on your phone, such as privacy and security features, speed dials, and

ring tones.

Preface

Cisco Small Business Pro SPA525G (SIP) User Guide10

Finding Information in PDF Files

The documents are published as PDF files. The PDF Find/Search tool within Adobe® Reader® lets you find information quickly and easily online.

You can perform the following tasks:

•Search an individual PDF file. •Search multiple PDF files at once (for example, all PDFs in a specific folder or disk drive). •Perform advanced searches.

Finding Text in a PDF

Follow this procedure to find text in a PDF file.

STEP 1Enter your search terms in the Find text box on the toolbar. NOTEBy default, the Find tool is available at the right end of the Acrobat toolbar. If the

Find tool does not appear, choose Edit > Find.

Chapter 5Using the Web InterfaceAccessing the web user interface for your phone to configure your address book, speed dials, and other phone features. Chapter 6Using the SPA932 Attendant ConsoleInstalling and using the SPA932 Attendant Console. Appendix AAdditional InformationAdditional information for your product. Appendix BWhere to Go From HereProvides URLs for related product documentation and resources available on Cisco.com.Chapter TitleDescription

Preface

Cisco Small Business Pro SPA525G (SIP) User Guide11 STEP 2Optionally, click the arrow next to the Find text box to refine your search by choosing special options such as Whole Words Only.

STEP 3Press Enter.

STEP 4Acrobat displays the first instance of the search term. STEP 5Press Enter again to continue to more instances of the term.

Finding Text in Multiple PDF Files

The Search window lets you search for terms in multiple PDF files that are stored on your PC or local network. The PDF files do not need to be open.

STEP 1Start Acrobat Professional or Adobe Reader.

STEP 2Choose Edit > Search, or click the arrow next to the Find box and then choose

Open Full Acrobat Search.

STEP 3In the Search window, complete the following steps: a. Enter the text that you want to find. b. Choose All PDF Documents in. From the drop-down box, choose Browse for Location. Then choose the location on your computer or local network, and click OK. c. If you want to specify additional search criteria, click Use Advanced Search

Options, and choose the options you want.

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